Customer reviews of Mundo-Surf

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 5 197 published reviews

Summary of reviews

Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.

All reviews

L
luca M.
Rating: 5 out of 5
following a purchase from 15/02/2026
timely delivery and perfect product thanks
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Response from Mundo-Surf
Thank you very much, Luca!
We are happy that the deadlines were met and that the product was perfect. At Mundo Surf, we always work to provide you with the best service.
F
fernando A.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very professional, friendly and a place with a great variety of products.
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Response from Mundo-Surf
Thank you very much, Fernando!
We are glad that you appreciate that we are professional and friendly, and that our wide variety of products has been to your liking. At Mundo Surf, we work to ensure that you always find what you need.
We look forward to seeing you soon!
G
Gérard M.
Rating: 5 out of 5
following a purchase from 11/01/2026
I am very satisfied. Thank you.
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Response from Mundo-Surf
Thank you very much, Gérard!
We are delighted that your experience with Mundo Surf was positive.
V
Vincent D.
Rating: 5 out of 5
following a purchase from 31/12/2025
-
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Response from Mundo-Surf
Hello Vincent,

Thank you very much for your positive feedback and your 5/5 rating! We are delighted that you appreciate our site "Mundo-Surf". Don't hesitate to come back to see us, your satisfaction is our priority!
P
Pep B.
Rating: 5 out of 5
following a purchase from 15/02/2026
good, within the schedule I set in the order
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Response from Mundo-Surf
Thank you very much for your comment, Pep!
We are glad to know that your order arrived within the time frame you indicated. At Mundo Surf, we always try to ensure that everything arrives on time and without complications.

We look forward to seeing you soon!
A
Arkaitz A.
Rating: 5 out of 5
following a purchase from 10/02/2026
Super fast, in fact I made a modification to the order and still received it in 24h.
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Response from Mundo-Surf
Thank you very much for your comment Arkaitz!

We are glad to know that everything was super fast and that, even after the modification of your order, you received it in 24h. At Mundo Surf, we always try to make your experience smooth and hassle-free.

We look forward to seeing you soon!
D
David G.
Rating: 5 out of 5
following a purchase from 02/02/2026
Great service, great products. I usually order UV resin from these folks. Now the resin comes in easy pour containers. Love it.
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Response from Mundo-Surf
Thank you so much for your review!

We’re thrilled to hear that you’re happy with our service and products, and that your usual UV resin orders are now even easier with the easy-pour containers. Little improvements like this make a big difference, and we love knowing it makes your experience better.

Thanks for trusting Mundo Surf!
R
Rich T.
Rating: 5 out of 5
following a purchase from 30/01/2026
Very fast and excellent price
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Response from Mundo-Surf
Thank you very much Rich !

We are delighted that you found our service very fast and our prices excellent. At Mundo Surf, we always do our best to provide the best service at the best price.

See you soon !
T
Tomás jesus D.
Rating: 1 out of 5
following a purchase from 31/08/2023
I placed an order for polyester resin to repair a surfboard, the order arrived defective, with the product dry. They did not take responsibility for exchanges or returns. They said to file a complaint with consumer services if I disagreed.
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Response from Mundo-Surf
Hello Tomas, we are very sorry for the experience you had with your order.

As we explained to you by email, the polyester resin order was delivered to your home on 11/11/25. Since it is a sensitive chemical product, we cannot guarantee or confirm the storage and preservation conditions during the two months it has been under your custody.

For this reason, we cannot accept the return or replacement of the product. We understand that this may be frustrating, and we regret that we cannot offer another solution on this occasion.

At Mundo Surf, we always seek the satisfaction of our customers, and we hope to assist you with future orders with products that meet all your expectations.
E
Eliseo N.
Rating: 5 out of 5
following a purchase from 09/01/2026
Everything is correct. The package arrived on the indicated day
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Response from Mundo-Surf
Perfect, we are pleased that the package arrived on the indicated day and that everything was correct with your order in our surf, bodyboard, and skate shop.

Ignacio from customer service
D
Domingo Luis H.
Rating: 5 out of 5
following a purchase from 29/11/2025
Received on time and in good condition
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Response from Mundo-Surf
We are glad that your order has arrived on time and in good condition. Thank you for trusting our surf, bodyboard, and skate shop.

Ignacio from customer service
F
Frank N.
Rating: 3 out of 5
following a purchase from 26/12/2025
Long delivery times, the site stated within 2-5 working days.
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Response from Mundo-Surf
Dear, thank you very much for your review and for your patience. As you mentioned, the delivery times were longer than expected; this is because shipments within Europe can be delayed by carriers during the Christmas period. We apologize for the inconvenience. We hope everything arrived in good condition. We offer the best service in the industry with over 5000 products in stock at www.mundo-surf.com.

Ignacio, customer service manager at MundoSurf
J
JUAN B.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very fast. Everything perfect
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Response from Mundo-Surf
Delighted that the order arrived quickly and in perfect condition. Thank you for trusting our surf, bodyboard, and skate shop.

Ignacio from customer service
C
Carlos A.
Rating: 5 out of 5
following a purchase from 10/01/2026
Close and attentive service. Excellent!
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Response from Mundo-Surf
Thank you for your review. We are glad that you perceived a close and attentive service in our surf, bodyboard, and skate shop.

Ignacio from customer service
M
María Yaiza A.
Rating: 5 out of 5
following a purchase from 10/11/2025
The telephone attention of 10 because they advised us perfectly and controlled the sizes. The shipment to the Canary Islands was great and the whole purchase arrived in perfect condition.
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Response from Mundo-Surf
We are glad that the phone support was so helpful and that the size advice was accurate. It is also great that the shipment to the Canary Islands arrived quickly and in perfect condition. Thank you for trusting our surf, bodyboard, and skate shop.

Ignacio from customer service
D
Davide R.
Rating: 5 out of 5
following a purchase from 29/12/2025
Excellent service, excellent products
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Response from Mundo-Surf
Perfect, we are happy that you appreciated the service and products of our surf, bodyboard, and skate boutique.

Ignacio from customer service
F
Francisco de Borja D.
Rating: 5 out of 5
following a purchase from 08/01/2026
Everything was great and the order arrived very quickly, ready for the surf trip I had planned.
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Response from Mundo-Surf
We are pleased that the product was just as you expected and that everything went well. Thank you for trusting our surf, bodyboard, and skate shop; we are glad it was a success.

Ignacio from customer service
J
Johanna G.
Rating: 5 out of 5
following a purchase from 25/12/2025
Thank you, everything is great! The surfskate is beautiful!
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Response from Mundo-Surf
We are very pleased to hear that everything was great and that you liked the surfskate so much. Thank you very much for your trust in our surf, bodyboard, and skate shop.

Ignacio from customer service
A
Antonio J.
Rating: 5 out of 5
following a purchase from 30/11/2025
Comp`re un neopreno Hot Skin de Rip Curl en Mundo-Surf, y no podría estar más satisfecho con el servicio. La compra a través de su página web fue súper rápida y sencilla: en unos pocos minutos ya tenía todo listo con una interfaz muy intuitiva. El envío fue muy rápido y con opciones de seguimiento, el paquete llegó en perfectas condiciones, bien empaquetado para proteger el producto.
Response from Mundo-Surf
Nos alegra saber que estás tan satisfecho con tu neopreno Hot Skin de Rip Curl y con el servicio recibido. Es estupendo que la compra online fuera rápida y sencilla, y que el envío llegara en perfectas condiciones con seguimiento incluido. Gracias por confiar en nuestra tienda de surf, bodyboard y skate.

Ignacio de atención al cliente
S
sara B.
Rating: 5 out of 5
following a purchase from 26/12/2025
the product matches what was seen in the photos and what was requested. everything is fine!! a success!
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Response from Mundo-Surf
We are pleased that the product was just as you expected and that everything went well. Thank you for trusting our surf, bodyboard, and skate shop; we are glad it was a success.

Ignacio from customer service
J
José Manuel U.
Rating: 5 out of 5
following a purchase from 04/01/2026
As always, delighted with the service... The neoprene is impressive
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Response from Mundo-Surf
How good to know that you are satisfied with our service and that the neoprene meets your expectations. Thank you for continuing to trust our surf, bodyboard, and skate shop.

Ignacio from customer service
S
Sophie F.
Rating: 5 out of 5
following a purchase from 28/12/2025
Satisfied with my order and its fast shipping
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Response from Mundo-Surf
We are happy that you are satisfied with your order and the speed of shipping from our surf, bodyboard, and skate shop.

Ignacio from customer service
A
Arcadio José R.
Rating: 5 out of 5
following a purchase from 17/12/2025
Personal and very professional treatment....the order arrived very quickly and in perfect condition in the Canary Islands.....recommended 100%
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Response from Mundo-Surf
We are glad that you received personal and professional treatment and that your order arrived quickly and in perfect condition in the Canary Islands. Thank you for recommending us; we hope to see you again soon in our surf, bodyboard, and skate shop.

Ignacio from customer service
R
Reyes M.
Rating: 5 out of 5
following a purchase from 02/01/2026
Everything great as always
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Response from Mundo-Surf
As always, we are glad that your experience with our surf, bodyboard, and skate shop has been great. Thank you for continuing to trust us.

Ignacio from customer service
R
ricardo B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Great service!
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Response from Mundo-Surf
We are pleased to know that you have received optimal service in our surf, bodyboard, and skate shop. Thank you for trusting us.

Ignacio from customer service
J
Jean V.
Rating: 5 out of 5
following a purchase from 23/12/2025
Perfect
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Response from Mundo-Surf
Glad everything is perfect with your order in our surf, bodyboard, and skate shop.

Ignacio from customer service
J
Jesus A.
Rating: 5 out of 5
following a purchase from 30/12/2025
Serious people are reliable
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Response from Mundo-Surf
Thank you for your comment. We are glad that you consider us serious and reliable in our surf, bodyboard, and skate boutique.

Ignacio from customer service
B
BEATRIZ L.
Rating: 3 out of 5
following a purchase from 01/01/2026
I arrived after the Day of the Kings, so the gift was of no use to me at all
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Response from Mundo-Surf
Thank you very much for your comment, Mercedes! We sincerely regret that the gift did not arrive in time for the Day of the Kings. We had a stock error with the original case that delayed the shipment by one day, preventing delivery before January 6th. We hope you can understand this specific inconvenience and that the new case is to your liking. At Mundo Surf, we work to offer the best surf and bodyboard material as quickly as possible.

Ignacio, customer service manager at MundoSurf
J
jesus I.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very professional everything
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Response from Mundo-Surf
We are pleased that you have perceived professionalism in our surf, bodyboard, and skate shop. We always strive to offer the best service to our customers.

Ignacio from customer service
B
Berta M.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very fast and everything is fine
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Response from Mundo-Surf
How good that your order arrived quickly and in good condition. Thank you for trusting our surf, bodyboard, and skate shop.

Ignacio from customer service
O
Octavio G.
Rating: 5 out of 5
following a purchase from 05/01/2026
Everything perfect
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Response from Mundo-Surf
Everything was managed without problems. We are glad that your experience in our surf, bodyboard, and skate shop was perfect.

Ignacio from customer service
R
ruben H.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very good advice and excellent attention
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Response from Mundo-Surf
Thank you for your comment Rubén. We are glad that the advice and attention you received in our surf, bodyboard, and skate shop were to your satisfaction.

Ignacio from customer service
M
Michal C.
Rating: 5 out of 5
following a purchase from 30/12/2025
everything perfect
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Response from Mundo-Surf
Delighted that everything has been perfect with your order in our surf, bodyboard, and skate shop.

Ignacio from customer service
A
Ane T.
Rating: 5 out of 5
following a purchase from 28/12/2025
Everything perfect
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Response from Mundo-Surf
We are glad to know that everything went as you expected with your purchase in our surf, bodyboard, and skate shop.

Ignacio from customer service
S
Stefano F.
Rating: 5 out of 5
following a purchase from 22/12/2025
Everything perfect
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Response from Mundo-Surf
Happy to know that everything went perfectly with your order in our surf, bodyboard, and skate boutique.

Ignacio from customer service
C
Cynthia F.
Rating: 5 out of 5
following a purchase from 30/12/2025
Very fast in delivery!!
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Response from Mundo-Surf
Perfect, we are pleased that your order has arrived so quickly from our surf, bodyboard, and skate shop.

Ignacio from customer service
M
María Eulalia R.
Rating: 5 out of 5
following a purchase from 30/11/2025
Competitive prices and fast delivery
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Response from Mundo-Surf
We are glad that you value the competitive prices of our surf, bodyboard, and skate shop. Thank you for trusting us.

Ignacio from customer service
S
Sonia P.
Rating: 5 out of 5
following a purchase from 24/12/2025
Great quality, I found a coat €80 cheaper than in other places, super fast shipping and it arrived in perfect condition, very happy I will definitely buy again.
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Response from Mundo-Surf
How great that you found your coat at such a good price and that the shipment arrived quickly and in perfect condition. We love to know that you will shop again at our surf, bodyboard, and skate store.

Ignacio from customer service
E
Encarni S.
Rating: 5 out of 5
following a purchase from 19/12/2025
Everything very well and fast just what I asked for!
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Response from Mundo-Surf
Delighted that everything arrived quickly and exactly as you wanted Encarni. Thank you for trusting our surf, bodyboard, and skate shop.

Ignacio from customer service
D
David N.
Rating: 1 out of 5
following a purchase from 16/09/2025
I didn't receive one of the ordered articles. Customer support doesn't react. Do not recommend.
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Response from Mundo-Surf
Hello, we are sorry that an item was missing from your order.
We have checked the missing item, the towel, and have already initiated the refund process for you.
Thank you for your patience, and we hope to provide you with smooth service for future orders.