Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
All reviews
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
We were very happy with the service. As the surfboard we ordered had a small defect, they contacted us to confirm if we had seen that it had a solavanco, and if we really wanted to buy it. After confirmation, it arrived very quickly at home (Lisbon, Portugal).
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/08/2020
EVERYTHING HAS ARRIVED IN PERFECT CONDITION!!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Very fast and perfect
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
All very well
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 29/08/2020
Sympathy
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C
Comprador verificado
Rating: 2 out of 5
following a purchase from 19/07/2020
Very late in sending the order and no response to the several contacts I made to know the status of the order.
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Response from Mundo-Surf
Hi Patricio, The Slide surfskate sold out for most of the summer, we let our customers make reservations, for shipping at the end of August, as indicated on the web. They can be shipped a few days later, on September 2nd, sorry for the inconvenience. greetings Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Everything perfect, article and shipping.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 01/09/2020
Everything great the price the shipping and the quality of the product. Great everything thank you.
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 28/08/2020
Great experience shopping with Mundo-Surf. Great customer care and huge selection of goodies!! Very satisfied
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 30/08/2020
Everything very fast in arriving and the size very well!!!!! :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 31/08/2020
Everything was perfect. Fast advice and immediate delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 28/08/2020
Helpful and accommodate if you have any questions about your order
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 28/08/2020
I had to cancel the order and from mundo surf they attended me correctly and gave me a full refund. I will buy here again without a doubt.
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C
Comprador verificado
Rating: 3 out of 5
following a purchase from 31/08/2020
The delivery was fast however the condition of the product was not good.
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Response from Mundo-Surf
Hello Nuria, If it happens again, do not hesitate to make a claim by filling out the form that you will find here: https://www.mundo-surf.com/es/info/40-Post-venta Our after sales service will manage it and will propose a solution. Best regards, Sebas
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/08/2020
The website works great, they have a lot of variety of products, payment without problem and fast shipping. Added to their YouTube channel and blog, the experience is very good.
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C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/08/2020
a lot of variety of bodyboarding products. Fast delivery
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
The customer service and after sales is great. I had a problem with my order and they resolved it very quickly. Excellent customer service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/07/2020
Super easy and simple purchase, arrived in 48 hours, everything impeccable. Obrigada :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 27/08/2020
Very good experience. this is actually our second order, my husband ordered a bodyboard a month and a half ago and it arrived quickly and at a good price for the quality. This time we ordered kerosene and bodyboard fins and although the fins are not the right size and we have initiated a return, everything has been correct and without problems. Anyway, we are very happy and would recommend this online store, it is a very easy way to buy good surf/bodyboard equipment on the internet, the shipments arrive super fast and the service is great.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 26/08/2020
Arrived very fast and in perfect condition
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/08/2020
I was surprised by the speed of delivery. De 10.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 25/08/2020
The order arrived in one day
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 19/08/2020
Safe, professional and fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 23/08/2020
Everything was great! Perfect service and the day after the order I had my new wetsuit at home!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 22/08/2020
Very nice!!!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 24/08/2020
Everything perfect, very fast shipping.
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 28/07/2020
Fast shipping, well packed and fair price.
C
Compratore verificato
Rating: 5 out of 5
following a purchase from 31/07/2020
Great and attentive service, I am very satisfied, I absolutely recommend them!!! :)
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 15/08/2020
My second purchase and totally satisfied. Reliable and recommended.
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V
Verified buyer
Rating: 5 out of 5
following a purchase from 10/08/2020
Smooth and fast
C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/08/2020
Fast and correct delivery. Very good customer service.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 18/08/2020
Highly recommended!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2020
All very good and arrived very fast
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2020
Fast delivery and excellent material
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 16/08/2020
Fast delivery and excellent material, according to what was published on the website.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 17/08/2020
Always a 10... nothing more to add.
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 09/08/2020
Everything is perfect!
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 14/08/2020
Order received on time. Highly recommended !
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 05/08/2020
Everything is perfect! Thank you very much
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C
Comprador verificado
Rating: 5 out of 5
following a purchase from 12/08/2020
The package arrived on time, the feedback was constant and the sense of humor omnipresent.
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