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C
Rating: 5 out of 5
Very good
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Customer reviews of Mundo-Surf
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 5 187 published reviews
Summary of reviews
Fast shipping is a standout feature, with many noting that their orders arrived quickly, often the next day, which contributed to a seamless purchasing experience. The efficiency of the order processing is highlighted, with customers appreciating smooth transactions and effective communication throughout. The quality of products consistently meets expectations, with remarks on excellent materials and well-packaged deliveries enhancing overall satisfaction.
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A
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
very easy
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C
Rating: 5 out of 5
Everything perfect!!! As always!!!!
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C
Rating: 5 out of 5
Muito rápido mesmo.....fiquei impressionado
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C
Rating: 5 out of 5
I was promptly informed about the estimated delivery date and it was 100% met. The package was in perfect condition, so on both counts I am very happy. I would definitely buy from them again.
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C
Rating: 5 out of 5
Very good service and advice
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C
Rating: 5 out of 5
Excellent service and overnight delivery. Very pleased!
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C
Rating: 4 out of 5
Buono
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C
Rating: 5 out of 5
.......
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V
Rating: 2 out of 5
Delivery ist stated 1day. Major factor for order. Took a week!
Response from Mundo-Surf
Hi Charlotte and thanks for your feed back,
Please note that the 24 hours delivery is available for Spain. Delivery to Germany is 2-3 days with GLS,
Regards
Sebastian
Please note that the 24 hours delivery is available for Spain. Delivery to Germany is 2-3 days with GLS,
Regards
Sebastian
C
Rating: 3 out of 5
The page takes a long time to load.
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A
Rating: 5 out of 5
super skate reçu tres vite => muy bien
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C
Rating: 5 out of 5
Super fast delivery service. Very happy with the people at Mundo Surf. My next purchase will be here.
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C
Rating: 4 out of 5
....
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C
Rating: 5 out of 5
Everything is perfect!
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C
Rating: 4 out of 5
Always on the basis that I am very happy and I will repeat with this store. The attention very well and fast shipping but I would have liked a closer treatment. The experience has seemed to me closer to buying on Amazon than in a small store. If Covid allows me to do so, I will go in person the next time I buy.
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C
Rating: 5 out of 5
Great!!!
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C
Rating: 5 out of 5
Very fast delivery and very good
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C
Rating: 5 out of 5
All good
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C
Rating: 5 out of 5
As a suggestion, it would be ideal to receive the packages in a box or envelope with your brand and/or logo instead of a transparent plastic bag. As a gift it is more elegant and as your own purchase you enhance your brand.
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C
Rating: 5 out of 5
Speed and quality
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C
Rating: 5 out of 5
venditore affidabile, consegna abbastanza veloce considerato il paese di spedizione, merce ben confezionata
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C
Rating: 5 out of 5
Excellent service and communication. The order was shipped very quickly.
Everything was great!
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Everything was great!
C
Rating: 5 out of 5
Fast and efficient. Excellent choice of products for sale.
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A
Rating: 5 out of 5
Perfect Fast delivery
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C
Rating: 5 out of 5
Very attentive and friendly I had a little problem and they solved it in no time, thank you.
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C
Rating: 5 out of 5
Easy management. Super fast shipping.
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C
Rating: 1 out of 5
I am sorry for the bad experience, I have been a surfer for 35 years and I have not bothered buying surf items, on the contrary I enjoy it. But I ordered two products and they delivered both wrongly.
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Response from Mundo-Surf
Good morning Eduardo, Effectivement the socks are 2mm thick and not 3, and the gloves are 2mm and not 4. We have corrected the error on the website, thanks for your feedback. We have corrected the error on the web, thanks for your feedback. If you want us to recover the products and refund you, just tell my colleague Ignacio. Regards and sorry for the inconvenience. Sebastian Customer service and post sales
C
Rating: 5 out of 5
Fast and good customer service.
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C
Rating: 5 out of 5
I asked by mail and the response was fast and accurate. The order arrived in 1 day, everything was correct and fast.
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C
Rating: 1 out of 5
The default purchase process offers the purchase through a financial company that contracts on your behalf for associated services.
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Response from Mundo-Surf
Good morning Alex and thank you for taking the time to rate our service. The default payment is a credit card payment that is charged 7 days after the purchase is made. It is processed by Sequra, a financing company, but you are not charged any interest or any expenses, it is totally free of charge for you.
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
We believe that this form of payment is the fastest and most convenient for the customer, since you are not charged until 7 days after the purchase, when you should have your purchase at home, and also you have the possibility to save your card details for future purchases. However, if you do not feel comfortable with this form of payment, we also offer payment by card "standard", processed by CECA, and with immediate collection. Greetings Sebas Customer Service
C
Rating: 5 out of 5
Good material
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C
Rating: 5 out of 5
On the website you can find everything you need and order delivery without problems!
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C
Rating: 5 out of 5
Perfect service, information, web browsing, speed of delivery.
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V
Rating: 5 out of 5
Oggetto come da descrizione e spedizione rapidissima
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V
Rating: 5 out of 5
Shipped very quickly. Very happy with the service I received.
C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend them!
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C
Rating: 4 out of 5
Arrived very quickly
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C
Rating: 5 out of 5
The order arrived in Italy in perfect condition, the support service answered all my questions promptly!
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