★★★★★
based on 422 reviews published
Latest customer reviews
The attention and speed of shipping
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Everything perfect, fast shipping, no complaints
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Excellent service. I ordered a paddle for SUP online at midnight and the next morning they called me to inform me of a stock problem. They offered me alternatives with a very qualified, attentive, and considerate professional. And as if that weren't enough, 24 hours later I had the paddle at home, carefully packaged. A 10. I will definitely buy here again.
The perfect kayak, the seat is great and the paddle is very good, but the packaging was poor. The seal on the stern was torn with numerous marks on the kayak. Everything else was in perfect condition.
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Everything perfect.
10 experience. Quick to respond to questions and serious about the time it took for the shipment to arrive.
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Simply send the orders that customers request and not what they feel like. For example; I order a Propel 13.5 kayak and they send me the Propel 12, with the papers of a Propel 12.5
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After my first purchase, I can confirm that the management is serious, efficient, and fast. Beyond that, I couldn't contribute anything else to improve future situations.
Everything correct, I recommend it.
Everything perfect
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The attention, the resolution of incidents, the product, the price, the speed, and the closeness in the treatment... I give everything a 10! Delighted to deal with them and particularly with Aitor, who has been very kind, understanding, and solution-oriented 🙂
Very bad, I bought some Helly Hansen boots at a fantastic price, they called me the next day to tell me they were changing the website blah blah blah, and that there was no stock, when I accessed it after a few weeks my theory which was that they were a "bargain" was confirmed, as they told me they didn't have them to avoid selling them at that price, it really upset me as it was a birthday gift. By the way, they still haven't refunded the money for the boots.
100% professionals and excellent service.
The good treatment from the seller (Alberto) and all the information he provided me.
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Unbeatable price, fast shipping, and good attention.
I had a problem with the sale of a kayak. The truth is that they were concerned about resolving the issue, they offered me others at the same price, even looking for new suppliers so that I could have my kayak. I was pleasantly surprised by the treatment received, they definitely care about improving and that inspires confidence to buy in this store.
The quality of the videos is good and some have a touch of humor that makes them very enjoyable. I think subtitles could be added in several languages.
Excellent treatment and the product is a 10, just what I was looking for.
Product as described and fast shipping, everything perfect.
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Everything went as indicated. Very good customer service.
Excellent treatment as well as attention... delivery on time and in form... a 10.
Very good.
Very professional. Good advice and quick shipping.
Although with some confusion, but great customer service. Thank you, Aitor.
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The attention is super personalized
Very good, serious and trustworthy company. Great communication and serious staff.
Excellent
Staff attention
The staff, the attention, the material, the variety... the stock