Reviews Nauticmar

Fabulous experience. Very helpful team. Thank you!!

Very good service and fantastic telephone attention, which, nowadays, is very unusual.

For me everything is excellent, with very personalized attention, and very kind, both Aitor and Paula. Keep it up.

It fits perfectly to the body, its pockets make it different from the rest, it gives you many possibilities, it's great

I loved the weight, light, and its finish, the design matches the kayak.

What I liked the most is the speed with which they contacted me when I made an inquiry, and the resolution of a series of doubts, regarding both the articles and the purchase itself. The girl who contacted me by phone was very kind, and above all the knowledge she has about the articles she sells. It is not easy to find staff like that, who only dedicate themselves to selling. Other than that, shipping was super fast, everything arrived as described on their website, and we were informed about the shipping at all times. We will repeat in future purchases. As for the kayak itself, I was surprised, quality and expectations exceeded, it is an amazing kayak. I usually buy a lot online but the experience with this company has been far superior to the rest. 300% recommendable. Thank you.

Speed in shipping. Perfect advice on products. Reasonable prices.

I have not had to use the insurance,

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Customer service

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I had a problem with the delivery due to the carrier but finally nauticmar solved it for me.

Very fast shipping. Everything perfect. Thank you.

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Very fast delivery

Speed, assistance, and honesty. 5 stars

Good logistics

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I should receive a cover as a gift

Dreadful warranty service and communication with them. After receiving defective material, they offered to send me the replacement parts, which I had to pay for, valves, neglecting the repair of the material. After less than a year, we finally had to send the boards back because we couldn't change the valves, which has been a failure since we received the material, we had to bear the shipping and receiving costs, and the repair. Quite disappointed with the service, and of course not recommended at all. And seeing the sequence of events, we decided not to count on their services or products anymore.

Shipping in 24h and perfect packaging! Thank you!

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THE SPEED OF THE SERVICE

Interest in satisfying the customer. The transport company Correos Express is deficient.

They resolved a doubt for me right away (through the chat). The product arrived in less than 48 hours and in perfect condition.

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Good and quick advice, and fast shipping. Everything very well.

I bought a kayak and I have repeated. They care and that is appreciated. They also have service, good price. Improve?... they have set the bar high

Fast shipping despite sending to the Balearic Islands. The kayak initially meets the description and I believe it will meet my expectations, I haven't tried it yet. Thank you Nauticmar.

Amazing treatment and professionalism

Excellent attention, I had an error in an order and received a satisfactory solution with unbeatable courtesy from the team

It's not a premium paddle, although I was aware of what I ordered

Speed and seriousness in delivery

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Spectacular treatment

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Good experience in buying and delivery, very kind and appropriate follow-up

The speed and seriousness arrived just as they told me