Customer reviews of Nippon & co

9,6 /10

Based on 1 202 published reviews

5 1 061 88% 4 96 8% 3 17 1% 2 13 1% 1 15 1%

Summary of reviews

Nippon & Co consistently delivers on reliable, fast service with careful packaging and products that match descriptions. Customers note quick delivery, secure wrapping, and items arriving in excellent condition, including delicate pieces like earrings, yukata, and kokeshi dolls. The store earns praise for professional service, helpful responsiveness, and strong value, with repeat customers expressing ongoing satisfaction and willingness to return. Overall, the shopping experience is described as smooth, dependable, and satisfying across a range of items.

All reviews

Acheteur Vérifié

Published on 16/03/2023 à 07h03 following a purchase from 09/03/2023

Fast dispatch - Impeccable packaging - Product conforms to specifications

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Acheteur Vérifié

Published on 12/03/2023 à 11h40 following a purchase from 04/03/2023

Compliant and well packaged. Thank you SN

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Acheteur Vérifié

Published on 12/03/2023 à 08h01 following a purchase from 06/03/2023

Keep up the good work. I'm a client for tea tins and teapots. I own some, and have offered them on 4 occasions. Without exception, the recipients, all like me, were delighted by the quality, originality (and price). When replacement filters were needed, I contacted NipponCo. The person I spoke to took the time to check the teapot models and tell me which ones matched them. I had a problem with a parcel that had "gone astray" in the postal system during the holiday season. Nippon & Co immediately investigated, keeping me informed from hour to hour. The result: a broken parcel, found at a sorting center, but no damage to the ceramic teapot. The problem was solved in no time. Please note that the well-packaged contents are perfectly wrapped in paper. Be sure to search your contents for the fine teaspoon. The container is a sturdy cardboard box. The delivery time is like a rocket. For my pleasure: vary the tone of the tins according to the aroma of the tea. Originality and personalization only add to the owners' delight. With all these details....what to conclude? ...Don't hesitate to make a company like this, based in France, sustainable!!!!

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Acheteur Vérifié

Published on 10/03/2023 à 07h38 following a purchase from 01/03/2023

Bravo, perfect timing and description.

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Covadonga M.

Published on 09/03/2023 à 18h36 following a purchase from 25/02/2023

The kettle arrived without a filter and despite my complaint, the solution they offered me was to return it. Of course the shipping costs were paid by me. In addition, in the same order I bought a case whose dimensions were half of what was specified on the web. I felt cheated. Lousy customer service.

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Acheteur Vérifié

Published on 05/03/2023 à 01h33 following a purchase from 28/02/2023

The mug is magnificent.

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Acheteur Vérifié

Published on 04/03/2023 à 05h33 following a purchase from 26/02/2023

Quality and compliant items, very well packaged with care and without too much waste, it's perfect.

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Christine P.

Published on 26/02/2023 à 12h09 following a purchase from 14/02/2023

Very nice teapot, the cup too! Everything in the best way.

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Acheteur Vérifié

Published on 25/02/2023 à 08h06 following a purchase from 18/02/2023

Fast and efficient

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Acheteur Vérifié

Published on 24/02/2023 à 12h45 following a purchase from 17/02/2023

Very fast delivery of a high quality item. Thank you

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Clément H.

Published on 24/02/2023 à 10h06 following a purchase from 10/02/2023

Top. Fast delivery and quality product.

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Acheteur Vérifié

Published on 21/02/2023 à 10h21 following a purchase from 06/02/2023

Fast delivery, products conform, well packaged.

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Claudia C.

Published on 18/02/2023 à 09h22 following a purchase from 06/02/2023

Sono soddisfatta di questo acquisto perché a parte i barattoli che io trovo siano davvero belli, ho apprezzato la cura con la quale sono stati imballati uno per uno. Grazie!

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Acheteur Vérifié

Published on 12/02/2023 à 08h03 following a purchase from 06/02/2023

Product meets my expectations

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Acheteur Vérifié

Published on 11/02/2023 à 08h22 following a purchase from 05/02/2023

Very good as described

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Acheteur Vérifié

Published on 10/02/2023 à 07h36 following a purchase from 06/02/2023

Perfect site pleasant dishes identical to the description

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Acheteur Vérifié

Published on 09/02/2023 à 05h32 following a purchase from 01/02/2023

Very fast delivery. Product conforms to website

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Acheteur Vérifié

Published on 04/02/2023 à 00h15 following a purchase from 29/01/2023

Very carefully packed parcel, beautiful little item, I found everything perfect I tell you a big domo and comtinuez like that a happy customer domo

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Acheteur Vérifié

Published on 02/02/2023 à 16h39 following a purchase from 26/01/2023

Product quality and speed of delivery

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Acheteur Vérifié

Published on 02/02/2023 à 09h18 following a purchase from 26/01/2023

Good quality products and fast delivery

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Acheteur Vérifié

Published on 25/01/2023 à 08h22 following a purchase from 18/01/2023

Super in every way, thank you for everything

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Acheteur Vérifié

Published on 22/01/2023 à 11h52 following a purchase from 14/01/2023

Hello, thank you for my curtain, I loved it. Very happy.

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Acheteur Vérifié

Published on 22/01/2023 à 09h53 following a purchase from 16/01/2023

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Acheteur Vérifié

Published on 22/01/2023 à 07h56 following a purchase from 12/01/2023

Quality products, too bad some are made in china, rather than made in japan; even Japan can't escape that!

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Acheteur Vérifié

Published on 22/01/2023 à 07h50 following a purchase from 16/01/2023

I found what I was looking for and received it on time.

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Acheteur Vérifié

Published on 20/01/2023 à 11h18 following a purchase from 14/01/2023

Very pretty yukata

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Acheteur Vérifié

Published on 19/01/2023 à 10h09 following a purchase from 11/01/2023

Contact (e-mail exchange) with customer service. The items ordered are carefully packaged to avoid breakage. The products correspond perfectly to the visual and description on the site. Japanese products are very well made. The origin of the products is specified.

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