9.4/10
★★★★★
based on 2659 published reviews

Latest neutral customer reviews

2/5
★★☆☆☆
Damaged package and bamboo filters, skip it- Long delivery
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Le Palmec R.(acheteur vérifié)
purchased on 16/10/2022 
Translated review
3/5
★★★☆☆
I was a little disappointed to find myself with a stick split in 2, not because of a bad handling, but because it had been pre-sawed
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Jacques B.(acheteur vérifié)
purchased on 07/10/2022 
Translated review
2/5
★★☆☆☆
Too bad there was a completely broken coal well wrapped in its paper in the box!
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Andree E.(acheteur vérifié)
purchased on 17/09/2022 
Translated review
2/5
★★☆☆☆
I have been using activated carbons for 2 weeks now, the taste of the water is a little better but it is difficult for me to judge its efficiency on pesticides, drugs and other undesirable molecules... Only an analysis before and after using the charcoal could reassure me! My only consolation is not to use plastic bottles anymore.
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Annie G.(acheteur vérifié)
purchased on 09/09/2022 
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2/5
★★☆☆☆
For an order identical to the previous one, I received binchotan sticks 2 times smaller. So very disappointed, especially for a rather high price
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Angélique M.(acheteur vérifié)
purchased on 27/05/2022 
Translated review
3/5
★★★☆☆
The sticks are quite small and they continue to float despite frequent use
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Florence M.(acheteur vérifié)
purchased on 09/05/2022 
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3/5
★★★☆☆
Hello, I give the rating of 3 simply because it is difficult to access the essential information about the coals. I suggest you write a summary such as Product Name, Number in Container, size of coals and especially the number of liters filterable per coal, under the product picture. I tear my hair out every time to know how many coals and of what size, how many boxes, I have to buy for my 8 liter bottles. I spend at least an hour re-reading everything each time. That said, it's always you guys that I come back to. Because you are the best! Thank you so much. Eve.
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Eve R.(acheteur vérifié)
purchased on 03/03/2022 
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2/5
★★☆☆☆
Non-contractual photos... No need to put fat photos for such a small product. Patrick.
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Edmond-patrick L.(acheteur vérifié)
purchased on 27/02/2022 
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3/5
★★★☆☆
I ordered bamboo activated charcoal and it is not very strong, almost 60% of it crumbled in 2 weeks, but in the end it is my responsibility because I should have bought what I usually use. solid Bishotan charcoal
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El Farouk D.(acheteur vérifié)
purchased on 10/01/2022 
Translated review
2/5
★★☆☆☆
Hollow charcoal sticks, some broken, others too big to fit in the water bottles
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Frédérique C.(acheteur vérifié)
purchased on 02/01/2022 
Translated review
3/5
★★★☆☆
I am disappointed, it is not sticks but a stone not easy to place in a carafe and some small pieces. At my first order I was very satisfied.
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Jacqueline P.(acheteur vérifié)
purchased on 17/12/2021 
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3/5
★★★☆☆
I was surprised to hear that my order had to be completed. I wrote to the customer service who answered me, except that in the meantime my order was completed by itself. For the rest no problem
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Alain L.(acheteur vérifié)
purchased on 11/12/2021 
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3/5
★★★☆☆
The water tastes like tap water and yet I took the grey and pink beads. Maybe I should take activated carbon in addition to the pearls. For the moment I don't drink the water directly but I use it to make herbal teas or to cook.
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Noëlline B.(acheteur vérifié)
purchased on 29/11/2021 
Translated review
2/5
★★☆☆☆
I hadn't seen the size of the coals. For the price I thought I was getting a deal. In fact I have 6 that are the size of 3. In the end it's not worth it. I don't recommend it.
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Laure S.(acheteur vérifié)
purchased on 18/11/2021 
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3/5
★★★☆☆
The charcoal sticks I ordered float in the carafe even after 1 night of soaking and 2 water changes. I had to boil them for 10', to try to change their density, and they broke. I miss the Japanese binchotan; not happy with these purifying activated carbons.
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Chloé G.(acheteur vérifié)
purchased on 04/11/2021 
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3/5
★★★☆☆
Not at all convinced of the effectiveness
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Julie T.(acheteur vérifié)
purchased on 27/08/2021 
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2/5
★★☆☆☆
I often use activated charcoals to put in my gourd but I am very disappointed because what I received would be more like half charcoals, there is even one that is around 5cm which is much too small for me next time I will go see elsewhere
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Feliab(acheteur vérifié)
purchased on 03/08/2021 
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3/5
★★★☆☆
The item arrived 3 days late despite a bonus order. One of the oriculis was damaged at the level of the colored pearls. As for the quality, we have to give it time. However I find it expensive for small pieces of bamboo
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Thomas M.(acheteur vérifié)
purchased on 13/07/2021 
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3/5
★★★☆☆
This product is sold as an alternative to toothbrushes. But in principle, this is not the case: once the end of a stick is free of its bark, chew the end a little to make it more flexible. Then pass the end over your teeth, from top to bottom. But be careful, given the shape, it is only possible to pass over the front of the teeth. Impossible to clean the back of your teeth and very difficult to clean the underneath.on the other hand, these very good for the dental plaque put attention to you gums, it is rather hard... You have 5 sticks and another in the support. I put 3 stars because of the difficulty filtration and the fact that declare them as a substitute of toothbrush is not true
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Cube(acheteur vérifié)
purchased on 01/07/2021 
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2/5
★★☆☆☆
Lots of black clusters
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Plume(acheteur vérifié)
purchased on 29/06/2021 
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