Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

All reviews

M
Marie L.
Rating: 4 out of 5
following a purchase from 24/09/2023
Holy water from the grotto at Lourdes, which was very useful and very inexpensive. Religious site where you can find all sorts of items. I highly recommend it.
Translated reviews
Response from Palais du Rosaire
We are delighted that you found our holy water from the grotto of Lourdes useful and affordable. Thank you very much for your recommendation. If you need anything else, please do not hesitate to come back to us.Sincerely,The Palais du Rosaire team
C
Catherine C.
Rating: 5 out of 5
following a purchase from 22/09/2023
Very attentive and quickly resolved the problem, exchanging the item broken in transit. Would recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2023
Fast delivery and thanks for the little extra gift.
Translated reviews
Response from Palais du Rosaire
We are delighted that you appreciated our fast delivery and the small gift. Thank you for your confidence and see you soon! Sincerely,The Palais du Rosaire team
A
Angèle S.
Rating: 5 out of 5
following a purchase from 22/09/2023
I was supposed to go to Lourdes this summer, but something came up and unfortunately I couldn't make it. So I ordered from the Palais du Rosaire website, and the team's service enabled me to bring a bit of Lourdes home. What's more, I got a gift that really moved me! Thank you for everything to the team behind this service.
Translated reviews
Response from Palais du Rosaire
We're sorry to hear that you weren't able to make it to Lourdes this summer, but we're delighted that we were able to help you bring some of the spirit of Lourdes home with you through your order on our site. Your satisfaction and emotion are very important to us, and we're glad you enjoyed the gift we gave you. If you have any other needs in the future, or if you plan to visit Lourdes on another occasion, please don't hesitate to come back to us. We look forward to welcoming you.Sincerely,The Palais du Rosaire team
J
Jean
Rating: 5 out of 5
following a purchase from 23/09/2023
Nothing to complain about Recommend
Translated reviews
Response from Palais du Rosaire
Thank you for your recommendation and your confidence. We are delighted that you are satisfied with our services. Should you require anything in the future, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
M
Madame J.
Rating: 5 out of 5
following a purchase from 23/09/2023
Totally satisfied, never disappointed with the orders I've been able to place over the last few years. Although we try to go to Lourdes quite regularly, it's not always easy, so by buying from the Palais du Rosaire we keep a place with the Basilica and the Grotto of the Sanctuary. Amen
Translated reviews
Response from Palais du Rosaire
Thank you for your loyalty and trust over the years. It is an honor for us to be able to accompany you on your spiritual journey. If you have any further needs or questions, please don't hesitate to contact us.Sincerely,The Palais du Rosaire team
N
Nadia L.
Rating: 5 out of 5
following a purchase from 20/09/2023
Translated reviews
Response from Palais du Rosaire
Grazie per il suo commento. Siamo lieti di sapere che il nostro servizio è stato veloce e serio. La soddisfazione dei nostri clienti è molto importante per noi e ci impegniamo a offrire un servizio di alta qualità.Se avete bisogno di ulteriori informazioni o avete altre domande, non esitate a contattarci. Saremo felici di assistervi.Grazie ancora per il vostro supporto e la vostra fiducia.Cordiali saluti,Il team del Palais du Rosaire
N
Nadia L.
Rating: 5 out of 5
following a purchase from 20/09/2023
Translated reviews
Response from Palais du Rosaire
Grazie per il suo commento. Siamo lieti di sapere che il nostro servizio è stato veloce e serio. La soddisfazione dei nostri clienti è molto importante per noi e ci impegniamo a offrire un servizio di alta qualità.Se avete bisogno di ulteriori informazioni o avete altre domande, non esitate a contattarci. Saremo felici di assistervi.Grazie ancora per il vostro supporto e la vostra fiducia.Cordiali saluti,Il team del Palais du Rosaire
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2023
Very well packed and shipped quickly. Quality product
Translated reviews
Response from Palais du Rosaire
Thank you for your positive feedback. We are happy to know that your package was well packaged, shipped quickly and that you are satisfied with the quality of our products. Your satisfaction is our priority. Your satisfaction is our top priority, so if you have any future needs or questions, please don't hesitate to contact us. We look forward to serving you again.Sincerely,The Palais du Rosaire team
P
Paisajes D.
Rating: 5 out of 5
following a purchase from 22/09/2023
Translated reviews
Response from Palais du Rosaire
Agradecemos mucho su comentario. Nos alegra saber que ha experimentado rapidez y profesionalidad en nuestro servicio. Siempre nos esforzamos por brindar a nuestros clientes una experiencia de compra satisfactoria y eficiente.Si tiene alguna otra pregunta o necesita más ayuda, no dude en ponerse en contacto con nosotros. Estamos aquí para ayudar.Gracias nuevamente por su apoyo y confianza en nosotros.Saludos cordiales,El equipo de Palais du Rosaire
P
Paisajes D.
Rating: 5 out of 5
following a purchase from 22/09/2023
Translated reviews
Response from Palais du Rosaire
Agradecemos mucho su comentario. Nos alegra saber que ha experimentado rapidez y profesionalidad en nuestro servicio. Siempre nos esforzamos por brindar a nuestros clientes una experiencia de compra satisfactoria y eficiente.Si tiene alguna otra pregunta o necesita más ayuda, no dude en ponerse en contacto con nosotros. Estamos aquí para ayudar.Gracias nuevamente por su apoyo y confianza en nosotros.Saludos cordiales,El equipo de Palais du Rosaire
U
Umberto O.
Rating: 5 out of 5
following a purchase from 22/09/2023
yes I received my parcel thank you...may you all be blessed...
Translated reviews
Response from Palais du Rosaire
Thank you for taking the time to let us know that you have received your package. We are grateful for your blessings. Should you require anything else in the future or have any questions, please do not hesitate to contact us. We are here to serve you. We are here to serve you. Sincerely,The Palais du Rosaire team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2023
Order received promptly. Good quality items.
Translated reviews
Response from Palais du Rosaire
Thank you for your positive feedback. We are delighted to hear that you received your order promptly and that the items are of good quality. Customer satisfaction is our priority, and we strive to provide quality products and efficient service.If you have any further needs or questions, please do not hesitate to contact us. Sincerely,The Palais du Rosaire team
D
David T.
Rating: 5 out of 5
following a purchase from 05/10/2023
The item I ordered, it corresponds very well to the photo, very beautiful. Plus a little gift ???? thank you very much.
Translated reviews
Response from Palais du Rosaire
Thank you for your positive feedback. We are delighted to know that the item you ordered matches the photo and that you like it. We're also glad you liked the little gift we included with your order. Your satisfaction is our priority, and we do our best to offer quality products and attentive service.If you have any other needs or additional questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
I love ordering from them, they always have a little something for the customer, a little gift, a little note, it feels good!
Translated reviews
Response from Palais du Rosaire
We're delighted to hear that you enjoy ordering from us, and that you appreciate the little touches we make for our customers, such as small gifts and words of thanks. We believe in showing our gratitude to our loyal customers, and we're pleased that this is noticed and appreciated by you. We believe in showing our gratitude to our loyal customers, and we're glad this is noticed and appreciated on your part.If you have any other needs or special requests in the future, please don't hesitate to let us know. We look forward to serving you again.Sincerely,The Palais du Rosaire team
C
Catherine C.
Rating: 5 out of 5
following a purchase from 19/09/2023
My first experience with the Palais du Rosaire boutique was very positive. The boutique's website is very easy to use and we can immediately find the item we want if we don't want to store the whole store.
Translated reviews
Response from Palais du Rosaire
Thank you very much for your positive feedback about your first experience with our online store, Le Palais du Rosaire. We are pleased that you found our site easy to use and that you were able to find the item you were looking for quickly. We are pleased to hear that you found our site easy to use and that you were able to quickly find the item you were looking for.If you have any further needs or questions in the future, please do not hesitate to contact us. We look forward to serving you again.Sincerely,The Palais du Rosaire team
C
Christiane H.
Rating: 5 out of 5
following a purchase from 21/09/2023
I ordered a beautiful medal of the Miraculous Virgin, I am very satisfied with the product, speed and seriousness of this house. I highly recommend it!
Translated reviews
Response from Palais du Rosaire
Thank you very much for your positive feedback. We are delighted to hear that you are very satisfied with the Miraculous Virgin medal you ordered, as well as with our speed and reliability as a company. Your recommendation means a lot to us, and we are happy to know that you are happy with your purchasing experience. Your recommendation means a lot to us, and we're happy to hear that you're happy with your buying experience.If you need anything more in the future or have any questions, please don't hesitate to contact us. Sincerely,The Palais du Rosaire team
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2023
The shipment was very fast, everything was in order, continue to do what you do for those who cannot travel to Lourdes often ????
Translated reviews
Response from Palais du Rosaire
Thank you for your positive feedback! We are delighted that you received your order quickly and that you were satisfied with the products. Your support is greatly appreciated and we are here to serve your needs in the future. If you have any further requests or questions, please do not hesitate to contact us.Sincerely,The Palais du Rosaire team
F
Floflo G.
Rating: 5 out of 5
following a purchase from 18/09/2023
Fast delivery and shipping too. Respectful, pleasant sellers
Translated reviews
Response from Palais du Rosaire
Thank you for your positive comment and feedback on our fast delivery service and our sales team. Customer satisfaction is our top priority, and we're glad to hear you had a pleasant experience with us.SincerelyThe Palais du Rosaire team
S
Séverine C.
Rating: 5 out of 5
following a purchase from 18/09/2023
I'm always very happy to order from Palais du Rosaire réception, quality, care and attention are always there and it's always a great satisfaction for me to receive all this Light and benevolence through my purchases.merci au Palais du Rosaire ??
Translated reviews
Response from Palais du Rosaire
We are touched by your warm words and your loyalty. It is an honor for us to know that you are satisfied with our products and services. We always strive to provide the best possible shopping experience for our customers, and your positive comments are a source of inspiration for us.Thank you for your continued trust, and may Light and kindness accompany you as well.SincerelyThe Palais du Rosaire team
M
Muriel C.
Rating: 5 out of 5
following a purchase from 17/09/2023
Item as described, very good quality, fast order and delivery. Super ??
Translated reviews
Response from Palais du Rosaire
Thank you for your positive feedback regarding your shopping experience with us. We are delighted to know that the item you ordered met your expectations in terms of quality and description, and that you appreciated the speed of our ordering and delivery service.Should you have any further requirements in the future, please do not hesitate to contact us. We look forward to hearing from you.SincerelyThe Palais du Rosaire team
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/10/2023
If you're a disabled person in an electric wheelchair, run away from this store where you're not welcome. What would it do without pilgrims and the sick to buy their trinkets made in China?
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
Very good products. I am very happy with the incense and novenas that I ordered. Thank you to the team for the little gift slipped into the package, it's a very nice little attention.
Translated reviews
Response from Palais du Rosaire
Hello, thank you for your review. We are delighted that you are satisfied with our products and services. Your satisfaction is our priority, and we are happy to know that we were able to meet your expectations. We also appreciate your mention of the little attention we include in the parcel. It's a gesture on our part to express our gratitude to our customers. Sincerely, The Palais du Rosaire team
C
Capucine O.
Rating: 5 out of 5
following a purchase from 17/09/2023
Translated reviews
Response from Palais du Rosaire
Hello, thank you for your review. We are delighted that you are satisfied with our products and services. Your satisfaction is our priority, and we are happy to know that we were able to meet your expectations. Sincerely, The Palais du Rosaire team
C
Capucine O.
Rating: 5 out of 5
following a purchase from 17/09/2023
Translated reviews
Response from Palais du Rosaire
Hello, thank you for your review. We are delighted that you are satisfied with our products and services. Your satisfaction is our priority, and we are happy to know that we were able to meet your expectations. Sincerely, The Palais du Rosaire team
J
Jean-louis A.
Rating: 5 out of 5
following a purchase from 18/09/2023
I'm very pleased with the 2024 calendar with many beautiful photos of Lourdes, I'm very happy to thank for the Palais du Rosaire
Translated reviews
F
Florence M.
Rating: 5 out of 5
following a purchase from 18/09/2023
The incense is very well packaged, especially clean and careful work. My mother was very happy, especially with the little gift she received. Thanks again
Translated reviews
M
Mademoiselle S.
Rating: 5 out of 5
following a purchase from 18/09/2023
Identical to the photo, very well packaged, I highly recommend it!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Rosaries as good as expected. Fast delivery.
Translated reviews
G
Gwénaëlle M.
Rating: 5 out of 5
following a purchase from 18/09/2023
Translated reviews
G
Gwénaëlle M.
Rating: 5 out of 5
following a purchase from 18/09/2023
Translated reviews
A
Annick B.
Rating: 4 out of 5
following a purchase from 17/09/2023
bj I regret a little that the labels stuck on the novenas are not "impeccable" at the printing level as well as the arrangement sometimes wobbly on the candle.Cordialement
Translated reviews
S
Stephanie D.
Rating: 5 out of 5
following a purchase from 30/08/2023
Fast delivery, everything in good condition
Translated reviews
S
Swiffeuse J.
Rating: 5 out of 5
following a purchase from 29/09/2023
Super received of splendid pendant to hang in the vehicle very beautiful qualitée I recommend ??????
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2023
We have bought from this shop both online and instore in Lourdes. Excellent quality goods. Packaged really well. Excellent customer service and prompt delivery to Northern England. Thank you again.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/09/2023
Very small medal. Very expensive for such a small thing.
Translated reviews
Response from Palais du Rosaire
Phew... Thank you for sharing your opinion, even if it doesn't seem very justified. You have 15 days to return the medal and be reimbursed or change the item. So next time, contact customer service by e-mail or telephone. Good day Mr Denis
B
Blumberger C.
Rating: 5 out of 5
following a purchase from 02/09/2023
Delivery on time and a little surprise gift in the parcel?
Translated reviews
F
Federico V.
Rating: 5 out of 5
following a purchase from 02/09/2023
Translated reviews
F
Federico V.
Rating: 5 out of 5
following a purchase from 02/09/2023
Translated reviews
M
Michèle
Rating: 5 out of 5
following a purchase from 02/09/2023
Delivery always very fast.Products always true to description.
Translated reviews
P
Philippe D.
Rating: 5 out of 5
following a purchase from 02/09/2023
Fast turnaround and satisfied with the cross pendant I selected.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
I am absolutely delighted to finally have the rosary I wanted. The delivery was fast. Thank you for your seriousness!
Translated reviews
L
Ludovic S.
Rating: 5 out of 5
following a purchase from 30/08/2023
Good experience, good site.
Translated reviews
V
Valerie R.
Rating: 5 out of 5
following a purchase from 01/09/2023
Beautiful quality medal
Translated reviews
R
Reymann C.
Rating: 5 out of 5
following a purchase from 02/09/2023
Very fast shipment despite the lack of an item, which was then sent by registered mail directly to my home, after the phone call I had with customer service, very attentive I'm glad that everything is back in order, and I put 5 stars especially for the responsiveness of customer service.
Translated reviews