Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/12/2022
Still havent received my packaged and I am not receiving any response from Palais du Rosaire on where is my parcel.
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Response from Palais du Rosaire
Hello,First of all we would like to apologise.We were unable to respond as we were closed during that week.However, as per your reply, the package was returned to us as it was refused at the UK border.The package has since been returned to you.We are doing our best to send the parcel to you in a timely manner however we are not in control of the delivery constraints.We still hope that you will be satisfied with your order.Hoping to see you again among our customers despite this small incident.SincerelyLe Palais du Rosaire
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Verite C.
Rating: 5 out of 5
following a purchase from 02/01/2023
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you enjoyed our selection of religious products and that you were satisfied with the speed of shipment of your order. We do our best to offer quality products and ensure prompt delivery for our customers. We are pleased to have been able to achieve these goals for you. We thank you for your support and please let us know if you need anything in the future.
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Verite C.
Rating: 5 out of 5
following a purchase from 02/01/2023
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you enjoyed our selection of religious products and that you were satisfied with the speed of shipment of your order. We do our best to offer quality products and ensure prompt delivery for our customers. We are pleased to have been able to achieve these goals for you. We thank you for your support and please let us know if you need anything in the future.
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Jean-christophe T.
Rating: 5 out of 5
following a purchase from 31/12/2022
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Response from Palais du Rosaire
We're glad everything went well for you. We are delighted that your shopping experience with us was satisfactory. If you need anything else, please don't hesitate to contact us again. Thank you for your order and we hope to see you on our site again in the future.
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Jean-christophe T.
Rating: 5 out of 5
following a purchase from 31/12/2022
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Response from Palais du Rosaire
We're glad everything went well for you. We are delighted that your shopping experience with us was satisfactory. If you need anything else, please don't hesitate to contact us again. Thank you for your order and we hope to see you on our site again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2023
Fast delivery and just what I expected
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Response from Palais du Rosaire
We are pleased that the delivery was quick and met your expectations. We always strive to provide an efficient and satisfactory service to our customers, from order taking to delivery. Thank you for your positive feedback and we hope to see you on our site again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Quality of items, responsiveness of order processing.
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Response from Palais du Rosaire
We are pleased that the delivery was quick and met your expectations. We always strive to provide an efficient and satisfactory service to our customers, from order taking to delivery. Thank you for your positive feedback and we hope to see you on our site again in the future.
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Trung T.
Rating: 5 out of 5
following a purchase from 21/12/2022
Good order handlingFast delivery, package in perfect condition
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Response from Palais du Rosaire
We are pleased that you appreciated our handling of the order and our prompt delivery. We are delighted that the parcel you received is in perfect condition. We always strive to provide excellent service to our customers, from order taking to delivery. Thank you for your positive feedback and we hope to see you on our site again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
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Response from Palais du Rosaire
We are delighted that you were satisfied with the speed of our delivery. We do our best to ensure fast and efficient delivery to our customers. We appreciate your feedback and hope to see you on our site again in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
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Response from Palais du Rosaire
We are delighted that you were satisfied with the speed of our delivery. We do our best to ensure fast and efficient delivery to our customers. We appreciate your feedback and hope to see you on our site again in the future.
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Emmanuelle C.
Rating: 5 out of 5
following a purchase from 20/12/2022
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Response from Palais du Rosaire
We are delighted that the items you have received are of high quality. We pride ourselves on providing quality products to our customers. We hope you enjoy your items and please do not hesitate to contact us if you need anything else. Thank you for your comment and we hope to see you on our site again in the future.
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Emmanuelle C.
Rating: 5 out of 5
following a purchase from 20/12/2022
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Response from Palais du Rosaire
We are delighted that the items you have received are of high quality. We pride ourselves on providing quality products to our customers. We hope you enjoy your items and please do not hesitate to contact us if you need anything else. Thank you for your comment and we hope to see you on our site again in the future.
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Marie C.
Rating: 5 out of 5
following a purchase from 20/12/2022
Impeccable condition of items. Conforms to my order.
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Response from Palais du Rosaire
We are delighted that the items you have received are in perfect condition. We are also delighted that the items correspond to those you ordered. We take pride in providing you with quality products. We appreciate your positive feedback and hope to see you on our site again in the future.
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Carole S.
Rating: 5 out of 5
following a purchase from 14/12/2022
Completely satisfied, very good quality products.
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Response from Palais du Rosaire
We are delighted that you are completely satisfied with the products you have received. We pride ourselves on providing superior quality products to our customers. We are happy that you are satisfied with your experience with us. Thank you for your positive feedback and we hope to see you again on our site in the future.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
I placed an order and received it very quickly. I pointed out that the little gift I had been promised was missing, and they apologized and sent it to me immediately. I recommend this site
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Response from Palais du Rosaire
We are pleased that you received your order quickly and that we were able to respond promptly to your request for the missing small gift. We apologize for the error and are delighted to be able to rectify it immediately. We appreciate your thanks and recommendation. We are here to ensure you have a pleasant shopping experience and look forward to seeing you again on our site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Despite a small delay in delivery I received my parcel. They even sent me an e-mail to tell me that there would be a slight delay and I really appreciated this gesture. The cross, medal and chain are beautiful and of good quality. I thank you and recommend your site
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Response from Palais du Rosaire
We're sorry for the slight delay in delivery, but we're delighted that you've finally received your parcel. We appreciate that you appreciated the gesture of notifying us of this small delivery delay. We are also pleased that you are satisfied with the quality and appearance of the cross, medal and chain you ordered. Thank you for your positive feedback and for recommending our site. We hope to count you among our customers again in the near future.
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Stéphane E.
Rating: 3 out of 5
following a purchase from 06/12/2022
Some of the products in my order were damaged. A shame on a 50 euro order...Please remember to check the products before sending them to your customers. Thank you for your help.
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Response from Palais du Rosaire
Hello, all you had to do was inform us by phone or e-mail and send us photos of the damaged items. (as surely indicated on the small paper in your order) so that we can proceed to the replacement of the articles.
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Virginie
Rating: 5 out of 5
following a purchase from 21/11/2022
Serious, beautiful products and if we have a pb, always contactable.
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Response from Palais du Rosaire
We are pleased to hear that you appreciate our reliability and the quality of our products. We are also delighted that you consider us to be easy to reach in the event of a problem. We do our best to provide our customers with excellent service and always strive to quickly resolve any issues that may arise. We appreciate your positive feedback and hope to see you on our site again in the future.
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Cecile T.
Rating: 4 out of 5
following a purchase from 30/11/2022
Hello, the statuette is beautiful now I hope Mary will protect us
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Response from Palais du Rosaire
We are delighted that you have appreciated the beauty of the statuette you have purchased. We're glad you hope Mary will protect you with this statuette. We understand that the object has a spiritual or religious meaning for you. We hope that this statuette will bring you a sense of peace and comfort. We thank you for your order and hope you continue to enjoy your statuette.
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Xavier C.
Rating: 5 out of 5
following a purchase from 04/12/2022
Very good, meets my expectations, I recommend it!
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Response from Palais du Rosaire
We are pleased that you were satisfied with your order and that it met your expectations. We do our best to provide quality service to our customers and we are delighted that you had a positive experience with us. Thank you for your recommendation and we hope to see you again on our site in the future.
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Françoise J.
Rating: 5 out of 5
following a purchase from 27/11/2022
Very satisfied with my order
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Response from Palais du Rosaire
We are happy to hear that you are satisfied with your order and that you received it well. We are delighted that you had a positive experience with us and that everything went smoothly. We hope you enjoy your items and please don't hesitate to contact us if you need anything else. Thank you for your positive feedback and hope to see you on our site again in the future.
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Nelly L.
Rating: 5 out of 5
following a purchase from 27/11/2022
She does her job well always beautiful things I recommend and I will order again I really like what they do thank you again
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Response from Palais du Rosaire
We're delighted to hear that our products are doing their job well and that you're enjoying them. We are also pleased that you recommend us and are considering placing another order. We do our best to offer quality products to our customers. Thank you for your positive feedback and we hope to see you on our site again in the future.
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Annick L.
Rating: 5 out of 5
following a purchase from 10/12/2022
Thank you for the little gifts you enclose with the parcels.Happy holidays.Annick L.
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Response from Palais du Rosaire
We're glad you appreciate the little gifts we enclose with your parcels. We like to surprise our customers in this way and we're delighted that you appreciate this gesture. We also wish you a happy holiday season. Thank you for your comment and we hope to see you on our site again in the future.
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Elodie
Rating: 5 out of 5
following a purchase from 24/11/2022
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Elodie
Rating: 5 out of 5
following a purchase from 24/11/2022
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Monsieur P.
Rating: 5 out of 5
following a purchase from 30/11/2022
I always receive what I ordered and on time, there's nothing else to say.
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Jerome L.
Rating: 1 out of 5
following a purchase from 07/11/2022
Statue ordered and sent without quality control (the gold paint was completely flaking off a good part of the statue, and they should have seen this because they were the ones who put it in the first box) and no protection in the main box: result? A broken statue! I get my money back and on top of that I lose my shipping costs. Edit: following your reply, I can confirm that PayPal refunded me 42 euros and some ... and not 50.74 euros. I can send you a screenshot of my PayPal account as proof of my honesty.
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Response from Palais du Rosaire
Hello, I'm sorry to hear about your dissatisfaction. We process hundreds of orders every day, and we always try to give them the utmost attention, but sometimes errors of judgement regarding the strength of the packaging are made. However, apart from the fact that the statue arrived broken and that we'd probably offered to send it back, you received a full refund, including postage. You paid 50.74, including 7.99 for postage, and were refunded 50.74. After verifying the amount paid and refunded, please correct your message. EDIT: I'm really sorry if you've only received part of the refund, but I'll make sure you get a full refund as soon as possible.
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Éloïse T.
Rating: 5 out of 5
following a purchase from 08/12/2022
Very well cared for parcel, impeccable, I recommend
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Zoe C.
Rating: 5 out of 5
following a purchase from 09/12/2022
Lots of updates and my item arrived speedily. A complimentary gift enclosed too - nice touch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
The little touches in the parcel are very nice of the team. God bless.
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Mika Y.
Rating: 1 out of 5
following a purchase from 24/11/2022
Rosary not at all like the photo in terms of size I can not even wear it it does not even the head I had to have a bottle of heavy water instead I got a truque bb that can put the finger that is useless to me. I'm really disappointed and I wouldn't recommend you anymore.
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Amal F.
Rating: 5 out of 5
following a purchase from 08/12/2022
Good, nothing to say. Thanks
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Aude G.
Rating: 5 out of 5
following a purchase from 26/11/2022
Thank you for your prompt and thoughtful delivery.
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Catherine
Rating: 5 out of 5
following a purchase from 30/11/2022
Even if you have faith, it's also important to have a few religious objects to remember every moment of your life.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2022
Very satisfied, everything is perfect (delivery, item)
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Leroy P.
Rating: 3 out of 5
following a purchase from 07/12/2022
Good evening,I'm taking advantage of this inquiry to send you this second letter, the 1st having remained unanswered (?!) because one of the 3 items (Statue of the luminous Virgin Mary in resin 31cm - ref:44443) doesn't work! Of the 3 virgins ordered, one was not wrapped in plastic, it looks dirty (grey all over the white part), the interior lights don't work, they don't light up, the underside of the statue is dirty, there are only 3 small foam support pads out of the 4, the gold paint on the back is "faded", not to mention the statue's white cardboard packaging which is torn (?!).I therefore take the liberty of holding this article at your disposal for an exchange if you please. In the expectation of a reply from you, I remain at your entire disposal, thanking you in advance for your understanding.
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Marie G.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good quality, received on time and well packaged.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/12/2022
I received a good response to the delay in delivery of my order; a rosary was missing; a flashing Christmas bauble was not what I ordered and it doesn't work; a little disappointed but the reasonable prices and quick response make up for some of my disappointment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2022
Items received in well-prepared parcel.
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Jacques P.
Rating: 5 out of 5
following a purchase from 30/11/2022
Very good quality products, fast shipping
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David D.
Rating: 5 out of 5
following a purchase from 24/11/2022
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David D.
Rating: 5 out of 5
following a purchase from 24/11/2022
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Josiane G.
Rating: 1 out of 5
following a purchase from 06/12/2022
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Response from Palais du Rosaire
Hello, your parcel was sent the day after you placed your order and has been in transit for several days. You did not fill in the full delivery address. It's unfair to give us a star when the fault lies with the delivery person or the person who filled in the delivery address. We will refund your order if it does not arrive within the day. Best regards, Camille
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Josiane G.
Rating: 1 out of 5
following a purchase from 06/12/2022
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Response from Palais du Rosaire
Hello, your parcel was sent the day after you placed your order and has been in transit for several days. You did not fill in the full delivery address. It's unfair to give us a star when the fault lies with the delivery person or the person who filled in the delivery address. We will refund your order if it does not arrive within the day. Best regards, Camille
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Celine D.
Rating: 5 out of 5
following a purchase from 06/12/2022
Very fast shipping. The items are compliant and beautiful. I ordered the battery-operated Virgin Mary Luminous, cemetery candles, patterned candles and a battery-operated votive candle. These items are fabulous, and I can see why they're going like hotcakes. I've ordered several times????????????The staff is very responsive, professional, friendly and concerned about the right approach. I highly recommend.????????????
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Marie C.
Rating: 5 out of 5
following a purchase from 26/11/2022
I appreciated the speed of delivery
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Lise M.
Rating: 1 out of 5
following a purchase from 21/11/2022
Fast and prompt service. I received my entire order. Very satisfied
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