Customer reviews of Palais du Rosaire

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
5 8 729 92% 4 445 5% 3 115 1% 2 61 1% 1 116 1%

Summary of reviews

Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.

All reviews

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Maria J.
Rating: 5 out of 5
following a purchase from 07/09/2022
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Maria J.
Rating: 5 out of 5
following a purchase from 07/09/2022
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Marie J.
Rating: 5 out of 5
following a purchase from 07/09/2022
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Marie J.
Rating: 5 out of 5
following a purchase from 07/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
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Joseph V.
Rating: 5 out of 5
following a purchase from 06/09/2022
Hello I came across Palais du Rosaire while searching on the internet. I saw a wide range of religious articles that interested me a lot and that I couldn't find in religious stores in Reunion Island. Now I order everything I need from Palais du Rosaire. Thank you for your professionalism...
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S B.
Rating: 5 out of 5
following a purchase from 06/09/2022
fast shipping.well packed
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Daniel G.
Rating: 5 out of 5
following a purchase from 06/09/2022
yes, I am satisfied with the quality of the articles
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Mélanie S.
Rating: 5 out of 5
following a purchase from 06/09/2022
Fast delivery, well packaged order, plus a little gift inside? I recommend it.
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Plouzeau L.
Rating: 5 out of 5
following a purchase from 06/09/2022
20/20!!! Fast delivery, great product, a little gift. I would recommend very quickly. Just THANK YOU.
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Audrey D.
Rating: 5 out of 5
following a purchase from 06/09/2022
Great product, efficient and fast!
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Thierry R.
Rating: 5 out of 5
following a purchase from 05/09/2022
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Thierry R.
Rating: 5 out of 5
following a purchase from 05/09/2022
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Comfortable, fast and neat
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2022
As a customer who has spent a lot of money over the years, I would have appreciated a discount code from time to time. This is never the case. So 1 star. I don't feel like ordering anything anymore. On the positive side, you don't have to wait too long to receive your order. As for the quality of the products, even the expensive gold ones, well, that's just too bad! Don't say anymore that you send products blessed by priests because it's not true. I got the answer on the spot in Lourdes from the priests. Following your reply, - even the stores around you say that no priests come to bless the stock and that they have better things to do. - You have harassed me with advertising by e-mail instead of sending me a promotional code. You are rats and liars. The gold medal is smaller than a pinky nail and as thick as cigarette paper for 100. You love money, that's for sure! When you justify yourself the way you did, it's because you've got something twisted to hide. A bon entendeur.
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Response from Palais du Rosaire
Thank you for sharing your opinion.
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Deminne L.
Rating: 1 out of 5
following a purchase from 05/09/2022
Didn't receive my order Lost package?
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Response from Palais du Rosaire
Hello, We will do everything necessary to find your parcel, the investigation is underway, or send you another if necessary. However, the fault lies more with Chronopost than with us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Fast shipping, very happy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2022
Very satisfied with my order. Quality products. Fast and careful shipping. I recommend
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Labaeye
Rating: 5 out of 5
following a purchase from 04/09/2022
The wooden bracelet with the pictures of the Virgin Mary is simply MAGNIFICENT! Thank you for the quality of your products. N.L
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Angelique M.
Rating: 5 out of 5
following a purchase from 04/09/2022
Very good shopping experience on this siteThe products come from Lourdes what I also appreciate I order only on this site now I love it
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Tacheux L.
Rating: 5 out of 5
following a purchase from 04/09/2022
Very good I am delighted with my purchase on your site and I highly recommend it.
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Sylvain
Rating: 1 out of 5
following a purchase from 04/09/2022
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Response from Palais du Rosaire
Hello, you ordered 5 cartons of novenas, each weighing 12kg, which cannot be handled by the carrier in a single parcel. They all left our premises at the same time. Please wait until all the parcels have been delivered. An email with all the tracking links has been sent to you. You can also contact customer service Monday to Friday from 9am to 5pm to express your dissatisfaction. Thank you for your understanding.
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Sylvain
Rating: 1 out of 5
following a purchase from 04/09/2022
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Response from Palais du Rosaire
Hello, you ordered 5 cartons of novenas, each weighing 12kg, which cannot be handled by the carrier in a single parcel. They all left our premises at the same time. Please wait until all the parcels have been delivered. An email with all the tracking links has been sent to you. You can also contact customer service Monday to Friday from 9am to 5pm to express your dissatisfaction. Thank you for your understanding.
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Nancy N.
Rating: 5 out of 5
following a purchase from 04/09/2022
I discovered the story of the rosary against abortion and I've been wanting to order it for months, but every time I placed an order on the various sites, the shipping costs were exorbitant. By chance I came across Palais du Rosaire and I was finally able to get this rosary with very low shipping costs. I'm very satisfied with the product, which is very beautiful, and I'm very happy to be able to pray it. Praise be to God?
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Aurélie
Rating: 5 out of 5
following a purchase from 04/09/2022
You're a great company, I recommend you
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Viviane C.
Rating: 5 out of 5
following a purchase from 04/09/2022
Very gentle medal. Allowed me to refocus. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Great site. The items are interesting, and the prices are right.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Quality order, exactly what I was looking for
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Sonia D.
Rating: 5 out of 5
following a purchase from 03/09/2022
Hello, Yes, I received everything on time. And everything was just as I expected.
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Franck Z.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Franck Z.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Madame M.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Madame M.
Rating: 5 out of 5
following a purchase from 03/09/2022
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Malik M.
Rating: 5 out of 5
following a purchase from 03/09/2022
A real miracle, a smooth delivery, what can I say? May every spirit praise the lord
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Philippe N.
Rating: 5 out of 5
following a purchase from 03/09/2022
Very fast and efficient service, and as an added bonus, a cordial and humanist message... Highly recommended.
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Aymeric R.
Rating: 2 out of 5
following a purchase from 02/09/2022
I thought the fluo saint under the globe was bigger and presented it to you as a gift, whereas I paid for it, and I had ordered 4 postcards (they were presented in pairs and I had asked for two packs).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2022
Order received very quickly and very well packaged. My bracelet was beautiful. And a big thank you for the little gift included in my order. Thank you very much.
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Paturel C.
Rating: 3 out of 5
following a purchase from 02/09/2022
Product not as shown on website. Novena candles last only 8 days (white cap) instead of 9 days (yellow cap).
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Response from Palais du Rosaire
Hello, these novena candles are from Ciergerie Lourdaise, white and yellow cap. We have forwarded your request to them.
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Sarah
Rating: 5 out of 5
following a purchase from 02/09/2022
Superb customer service, responsive and ready to find solutions for you. Great quality product. Everything was perfect, I recommend! Thanks a lot!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2022
Product conforms. Received promptly
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Patricia D.
Rating: 5 out of 5
following a purchase from 23/08/2022
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Patricia D.
Rating: 5 out of 5
following a purchase from 23/08/2022
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2022
I'm very satisfied with the products and the speed of delivery.I'm giving this rating because what upsets me is that I received a 10% discount for my birthday on July 5th and I couldn't use it for my order.If I used it I had to give up the free delivery on orders over 49 euros. As my order was over 49 euros, I had to choose between the 2 advantages. I find these conditions unfair.
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Response from Palais du Rosaire
Hello, you should have contacted customer service by phone, email or via the chat box on the site, we would have resolved the situation. After that, if you don't reach the free delivery level of 49, it's normal that it won't be triggered automatically. Please note that for small items (jewelry, books) delivery is free from 29. Have a nice day.
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Joel R.
Rating: 5 out of 5
following a purchase from 19/08/2022
Very satisfied! a dynamic and attentive team the parcel was sent quickly well packaged the candles are beautiful, moreover a present was added in my parcel! A big THANK YOU! MAY GOD BLESS YOU!?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2022
I received the parcel quickly and the gift card was a pleasure, but I was disappointed with my last order. The St Bernadette statuette arrived broken in its metal box and the medal was missing from the St Bernadette box, so I hesitate to recommend...
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Response from Palais du Rosaire
Hello, sorry to read your review. We would have preferred you to contact us by e-mail or telephone, so that we could have changed the damaged items, as specified in the note you must have received in your parcel. (But I'll call you right away to sort this out and to let you know that you're totally satisfied with your order).
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Raymonde A.
Rating: 5 out of 5
following a purchase from 18/08/2022
Everything was perfect. Thank you, I would recommend your products with confidence.
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