Delivery is a standout feature of the online store, with customers consistently highlighting the perfect, quick, and neat shipping of their orders. Many reviews emphasize the speed of delivery, often mentioning that items arrived promptly and well-packaged. The quality of products is another recurring theme, with customers expressing satisfaction about the exceptional stationery selection, including unique items that are often hard to find elsewhere. The careful packaging further reinforces the positive experience, ensuring that products arrive in pristine condition.
All reviews
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Jean-Baptiste S.
Rating: 5 out of 5
following a purchase from 03/09/2025
Beautiful product quality and compliant shipping. It's a shame that the availability forecast predicted 1 week while in reality it took a month. Makkura offered to cancel, I wanted to keep my order.
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François H.
Rating: 5 out of 5
following a purchase from 30/09/2025
Package received on time.
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Benoît J.
Rating: 5 out of 5
following a purchase from 01/10/2025
Impeccable package, delivered quickly, thank you!
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Sabrina D.
Rating: 5 out of 5
following a purchase from 25/09/2025
Fast shipping and product as described.
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Annick S.
Rating: 5 out of 5
following a purchase from 30/09/2025
Excellent order as always. I have been doing a bujo for years and now I will be able to change the size of the notebook with the Midori Hibino. Beautiful quality.
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Jean Noel R.
Rating: 5 out of 5
following a purchase from 02/10/2025
I had a "reward" of 0.50€ ref.R-6854 that I wanted to report...without success. Is there an expiration date on these credits? Regards
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helene D.
Rating: 5 out of 5
following a purchase from 01/10/2025
Everything is of very good quality and so beautiful
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Karine D.
Rating: 5 out of 5
following a purchase from 31/08/2025
Perfect. I was informed about the stock shortage. And a solution to remedy it. I even received good advice. Clean delivery and beautiful quality. Thank you
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Benoit L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Once again, goods delivered in perfect condition, parcel made with caution, allowing the original packaging to stay unaltered.
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Adeline A.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect.
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Alexandre M.
Rating: 5 out of 5
following a purchase from 26/09/2025
Fast and super well packaged, I will reorder!
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Fabien R.
Rating: 5 out of 5
following a purchase from 27/09/2025
Very good. Japanese stationery available. An interesting range of pens. Fast delivery.
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JEAN-LUC F.
Rating: 5 out of 5
following a purchase from 28/09/2025
Simple and fast ordering and payment. Delivery as expected.
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Marie-Paule C.
Rating: 5 out of 5
following a purchase from 27/09/2025
Perfect for the nostalgia of beautiful mail. Courier!
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Alain-Louis R.
Rating: 5 out of 5
following a purchase from 25/09/2025
Skill, responsiveness and excellent products, the best!
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Maïté C.
Rating: 5 out of 5
following a purchase from 25/09/2025
Fast and careful shipping
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Yves M.
Rating: 5 out of 5
following a purchase from 25/09/2025
Top, fast in ordering and fast in delivery.
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Romain D.
Rating: 5 out of 5
following a purchase from 24/09/2025
Perfect
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Jeanick L.
Rating: 5 out of 5
following a purchase from 24/09/2025
perfect
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Delphine S.
Rating: 5 out of 5
following a purchase from 23/09/2025
top, super quality and very fast deadlines...
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Roger A.
Rating: 5 out of 5
following a purchase from 22/09/2025
A store that I totally recommend without any reservations. The prices are reasonable and the delivery is flawless. My favorite store with a wide selection of high-quality products.
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Mickael L.
Rating: 5 out of 5
following a purchase from 24/09/2025
Very cool, I got my 12 smiski back. Perfect.
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Sandie W.
Rating: 5 out of 5
following a purchase from 25/09/2025
Very well
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Sébastien B.
Rating: 5 out of 5
following a purchase from 22/09/2025
Impeccable, as usual.
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Guy G.
Rating: 5 out of 5
following a purchase from 23/09/2025
Highly recommended, perfect packaging, very fast delivery. The best!
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Alain S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Remarkable quality products and absolutely impeccable customer service. All items are individually protected and the delivery is exemplary fast: 4 days even though I live outside France. I highly recommend.
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Eric C.
Rating: 5 out of 5
following a purchase from 05/09/2025
I regularly order Pilot ink, stationery items, and luxury fountain pens from Makkura and I am always very satisfied with my various purchases
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Franck D.
Rating: 1 out of 5
following a purchase from 23/09/2025
The two cartridges offered with the pen were missing.
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Response from Papeterie Makkura
Hello,
I hope you have received the missing cartridges.
Could you please update your review following the customer service intervention?
Thank you in advance :)
Have a nice day.
P
pa R.
Rating: 5 out of 5
following a purchase from 24/09/2025
Very satisfied with the products. Careful and fast shipping
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Hubert T.
Rating: 5 out of 5
following a purchase from 22/09/2025
No particular problem.
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David B.
Rating: 3 out of 5
following a purchase from 16/08/2025
I love the products offered by Papeterie MAKKURA, but my last shopping experience was very complicated. I had to follow up several times to finally learn that the notebook I had purchased ... was no longer in stock, even though it was when I bought it! It took more than a month for it to arrive, and if I hadn't followed up, I wouldn't have heard anything. There needs to be better communication efforts with customers, please.
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Deborah F.
Rating: 5 out of 5
following a purchase from 22/09/2025
Always marvelous service! Many thanks! and I LOVE my new Kaweco colibri pen!!!
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Goran V.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very good online store, specialized in stationery with a very interesting selection of products. And the prices are really very reasonable. Fast delivery. Well-made and protective packaging. I highly recommend this store. By the way, I am going to recommend (place another order).
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JEAN MARIE S.
Rating: 5 out of 5
following a purchase from 22/09/2025
OK
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Morvant C.
Rating: 5 out of 5
following a purchase from 20/09/2025
Perfect
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Anne F.
Rating: 5 out of 5
following a purchase from 18/09/2025
Perfect. The color of the ink is really beautiful and the felt-tip pens are practical. Thank you
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Aline N.
Rating: 5 out of 5
following a purchase from 16/09/2025
Compliant article, very good service and phone reception
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Ingrid E.
Rating: 5 out of 5
following a purchase from 17/09/2025
Order received very quickly, in 2 days, from the TN Tokyo edition. This is not my first order nor will it be the last. The quality of the products and the efficiency of the service are always on point.
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Chantal S.
Rating: 4 out of 5
following a purchase from 17/09/2025
I am very satisfied with the products and the speed, but there is really too much plastic in the package, you add more even though the products are already packaged. A smaller box where they would be secured seems more logical with what we know now about plastic and waste.
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jessy L.
Rating: 5 out of 5
following a purchase from 14/09/2025
Fast and careful shipping.
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