Customer reviews of Paris en un Clic

Nothing to report, everything was well organized. Thank you

My cruise reservation was canceled without me being notified. I just hope to be refunded. Thank you

We booked a Valentines Seine Cruise to be told that the boarding port had changed due to flooding. When we finally got there we were then told that the boat wouldn't be leaving the port but the dinner would still be served. We were told there would be a partial refund for this inconvenience. We never got the refund... It was disappointing to see other boats passing along the river while our Valentines cruise was stationary... Food was just ok.

We did not do the activity due to a prefectural decree, you refused to refund the tickets on the grounds that they are valid for two years, thank you Paris in one click.

I still have not recovered the amount of my tickets for the Seine cruise that was canceled on February 24.

very good

Very nice in a beautiful place. The instructors were perfect. Very nice discovery

Great visit. Top guide.

Activity canceled (for a completely valid reason) and no response when I ask for information

I missed my visit because the train arrived late and there was no flexibility to schedule a visit or get a refund

Safe and quick service

We had a good time.

Perfect

Very disappointed with your services. We couldn't hear or understand anything from your explanations. Very, very disappointed.

Your site is fine but you’re overselling tickets I couldn’t use and I’m now waiting for a refund. Very disappointing overall.

Ridiculous. You only take reservations, knowing full well that thousands of people will take these sightseeing boats. It's theft. Disgusting way.

Very good guide

Everything went very well

Valentine's Day meal of good quality but I regret the lack of space with the folding tables and the chairs being very close to each other. Not comfortable to eat or even move, it's a shame. No cloakroom to keep our coats which would free up space, especially since we were not very comfortable. The team is welcoming and friendly in general. The Seine had risen so the circuit in Paris was not possible due to the height of the boat and the height of the bridges. Another circuit proposed towards the musical scene: we were informed of this before boarding with the possibility of postponing the cruise only. An email in advance to warn, especially for those who came from afar like us, would have been appreciated and the possibility to cancel the service with a full refund as well, because we had clearly paid for a service that we did not receive in full. It's easy to put people in a fait accompli! What about tourists who cannot reschedule for example? I had booked a cruise for my daughter's 24th birthday with another provider (VIP option) and there is no comparison: she was alone at her table, a "normal" table and comfortable. This cruise was correct but the conditions resembled what can be done "chain style" like fast food or medical centers. Also, the dress code for the event was not respected at all, there were sneakers here and there, in short! I give 3 stars because we ate well and the staff was nice otherwise I was rather disappointed.

Very good visit to the Stade de France with a great guide named Erelle

Very disappointing welcome. Food of poor quality and not well cooked. Furthermore, we were subject to the cancellation of the cruise tour of all the monuments due to the Seine being too high; to remedy this, they gave us two boat tickets valid for 2 years to redo the tour of the monuments, knowing that it would no longer be a cruise but a simple "visit" tour, without giving us the choice to obtain a partial refund due to this cancellation. Given the price I paid (460€), I expected much better.

Lack of decoration, especially for Valentine's Day! The timing for dinner is very quick and the service could be friendlier. However, a pleasant moment with the singer-presenter at the top with the troupe who made us have a pleasant time.

It's a magical moment

Very nice experience lived with friends thanks to the welcome, the proposed menu which was tasty as well as the relaxed and caring atmosphere. Thank you to all the staff at Ivoire!

many things to see in Paris. Paris in one click is convenient as it avoids waiting in line at the ticket office

Very professional, impeccable communication and smooth interactions. The event was a success.

Clear and reliable site

Thank you beautiful visit of Paris

Ras

Very good

Very nice welcome. Very good meal to redo

Top-notch service and warm welcome. The food was good, however we were very disappointed by the place. Given the price paid, we expected a higher standard. We were integrated into a corporate group, which detracted from the experience. Furthermore, we had mentioned that someone was celebrating their birthday, but no special attention was given.

Great food, nice setting & excellent way to see the sights at night. We took the 9:15pm dinner cruise.

Paris remains Paris, and it is always a delight to go there. The different renovations, especially the facades, are magnificent. I was delighted to see the renovation of the cathedral. Generally speaking, I often complain because you always have to pay to visit a monument, a museum, or something else... but here, it's free. Great. Personally, for once I would have been in favor of each visitor paying the symbolic euro, which would have allowed for the renovation of some monument. For accommodation, we chose camping: great place, absolutely to be maintained.

Perfect - nothing to add

We had a wonderful time, everything was perfect. Would do it again.

Fantastic

Very satisfied with the evening

Very good organization and very good service and welcome

Very good meal, good service with very friendly staff, and a very good evening