Reviews Pergola Ombrea

Package received promptly. Good customer service. Haven't put up the pergola yet, to see if it's easy or not.

Very professional, from purchase to delivery. A special mention for our delivery man, who was very professional and friendly.

Package received on time, not yet unpacked. Well packed, very clean and without any damage.

Fast ordering and delivery.

Very good product in terms of quality and price Very good rendering once assembled.

Very satisfied with my purchase, the pergola lived up to my expectations, as did the accessories and lighting, very good value for money. Small problem on delivery with parcels damaged by the deliveryman. The after-sales service was extremely reactive and attentive, and the dispute was settled quickly and without any problems.

On-time delivery. Rigorous delivery tracking, with the carrier himself checking the condition of the packages and their contents.

Good value for money, serious and commercial site.

Very good quality Easy to assemble Perfect delivery and top packaging

Exactly what we expected

A few micro-scratches..., the pergola corresponds to my expectations and looks great, the crank is a little hard to turn, is there any greasing to be done?

I bought a panel to put on my pergola from them too, and what a disaster! The slats are damaged and one is missing. Delivery was no better: 3 hours late with no warning. I wanted to order another panel, but I don't know if I will.

Simple order Rigorous delivery Thank you

The 3 packages arrived safely, but one had a manufacturing fault on a panel upright. The holes for the center bar were offset, and the inserts for the side bars were inverted.

The information on the site is clear, the response to questions quick and the telephone contacts welcoming. Satisfied with the relationship.

Very satisfied with my pergola. Very good quality and good looks. I recommend this company

Fast, compliant delivery, clear, easy-to-follow assembly instructions

Good quality.

Completely satisfied! The 3 x 6 lean-to pergola is top quality. Everything is well packaged and the result is magnificent. Next order for us will be the side curtains to finalize everything. I recommend +++. Don't hesitate to order and the team is there to answer your questions.

The site is practical, clear and easy to order from. On the other hand, delivery and deadlines are not respected! A pergola ordered before the summer still hasn't arrived! And it has just been postponed again .... Communication about delivery is disappointing, I've been left to my own devices with a carrier who's impossible to contact and who decides as he pleases whether to deliver or not. I hope the summer of 2025 doesn't come too soon so I'll have time to assemble my pergola! I am very disappointed.

Order received quickly, serious delivery service. Material well packed, handling without damaging the parcels. The only downside is that you order, pay and only then does the carrier contact you to ask about access to your home, because he delivers with a large truck, which is impossible in the village where we live. As a result, we had to have the pergola delivered to a friend's house in a neighboring village, and then manage to get it home. It would be better to call first.

Well-made pergola

A lot of good 👌

Product as expected. Good quality. I recommend

Impeccable value for money, everything is perfect, even the assembly, but please note that this is for experienced DIYers only.

Easy ordering on an intuitive website. Constant information from the company and the carrier right up to delivery. The drivers were very professional and courteous.

There's a part missing for my pergola, and I've been waiting for a reply from the after-sales service for over 3 weeks despite several reminders.

Delivery as expected. The assembly was done correctly, everything is well classified, well detailed and well explained.

Pergola as described. Easy to assemble. Solid construction. Perfect, fast delivery.

Received on time. Packages well packed. After checking, everything is there. Not yet installed, so we'll see how the pergola looks later.

As described. Nice product

The assembly was very complicated, but I was able to notice the sav who is very reactive helped me very well. very happy with pergola.

The ombrea website is very serious the advisers explained us well and helped us with our various questions the pergola arrived 3 weeks after our order with a perfect follow-up of our order well packed no worries for the assembly and very good quality I recommend this site for their seriousness.

Bioclimatic pergola at a very attractive price, easy to assemble according to the assembly instructions, with side awnings providing undeniable extra comfort. It's the best buy of this summer.

Very good service and products

Not yet assembled but beautiful and well made

I recommend it, good quality, easy assembly.

Very satisfied

Excellent, very good product

When I turned over a cardboard box, it had received a shock (cardboard upside down on purpose?) and inside a slat of the pergola is twisted and unusable. I've reported it on the internet but no news...