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E
Rating: 5 out of 5
Everything is perfect Very fast Thank you
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 842 published reviews
Summary of reviews
The store consistently delivers products that meet concrete needs, with fast and reliable shipping patterns and labels that closely match photos and descriptions. Customers praise the durability and usefulness of the labels, noting they stay on through washing and dishwasher cycles, and appreciate the variety of customization options for different applications like clothes, school items, and containers. The customer service and shopping experience are highlighted by prompt responses, quick replacements when issues arise, and a well-designed website that makes finding what is needed easy. Overall, buyers repeatedly mention satisfying purchases, repeat orders, and strong value with steady quality and swift delivery.
All reviews
M
Rating: 1 out of 5
The labels are poorly printed. The sheets detach from the notebook. Disappointed compared to my first order.
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Response from Petit-Fernand
Hello Maud,
We are sorry to learn that your experience with our labels did not meet your expectations. Your satisfaction is important to us and we would like to understand your situation better in order to find a solution together.
Please feel free to contact us privately so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
We are sorry to learn that your experience with our labels did not meet your expectations. Your satisfaction is important to us and we would like to understand your situation better in order to find a solution together.
Please feel free to contact us privately so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
E
Rating: 5 out of 5
Perfect resistant label and easy to apply
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A
Rating: 5 out of 5
Super system, the labels are very practical.
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C
Rating: 5 out of 5
Very good
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E
Rating: 5 out of 5
Fast shipping, careful and quality labels.
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S
Rating: 5 out of 5
The best labels for pencils and pens.
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L
Rating: 5 out of 5
Very serious about delivery times. Thank you.
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N
Rating: 5 out of 5
The labels are perfect. I recommend!
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C
Rating: 5 out of 5
Always the same, I order at every start of the school year, and I am always satisfied
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M
Rating: 5 out of 5
Excellent service!
M
Rating: 5 out of 5
I have shopped in the store several times and have been satisfied every time in the same way.
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Response from Petit-Fernand
Dear Michaela,
thank you very much for your great feedback! We are very pleased to hear that you are always satisfied with your purchases in our shop. Your loyalty means a lot to us and motivates us to continue to give our best.
Best regards,
the team at Es-Ist-Meins
thank you very much for your great feedback! We are very pleased to hear that you are always satisfied with your purchases in our shop. Your loyalty means a lot to us and motivates us to continue to give our best.
Best regards,
the team at Es-Ist-Meins
B
Rating: 2 out of 5
I ordered special school labels. The labels are too wide. We need narrower ones.
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Response from Petit-Fernand
Hello Betty,
Thank you for your feedback. We are sorry to learn that the labels do not meet your expectations. We invite you to contact us directly to discuss your situation and find a solution that suits you.
Best regards,
The C-Monetiquette team
Thank you for your feedback. We are sorry to learn that the labels do not meet your expectations. We invite you to contact us directly to discuss your situation and find a solution that suits you.
Best regards,
The C-Monetiquette team
E
Rating: 5 out of 5
Top
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G
Rating: 5 out of 5
Excellent quality of the products they sell. The labels do not come off with washing and last a long time. I have tried others and these are the best in my opinion. The bottles are also of excellent quality. Impeccable service. I have been ordering them for years.
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D
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Although the first order did not arrive, I can only be satisfied, because after my complaint I received the labels for the new order in a week.
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M
Rating: 3 out of 5
The backpack is absolutely not practical.
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Response from Petit-Fernand
Hello Megan,
We sincerely thank you for taking the time to share your opinion. We are sorry to learn that the backpack does not meet your expectations in terms of practicality. Your feedback is valuable, and we hope to welcome you back to our store to offer you other products that may suit you better.
Best regards,
The C-Monetiquette team
We sincerely thank you for taking the time to share your opinion. We are sorry to learn that the backpack does not meet your expectations in terms of practicality. Your feedback is valuable, and we hope to welcome you back to our store to offer you other products that may suit you better.
Best regards,
The C-Monetiquette team
K
Rating: 5 out of 5
Great product and excellent customer support!
S
Rating: 5 out of 5
I love it
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M
Rating: 5 out of 5
Been using P-F for about 7 years now! I never have to re-apply labels, clothes are continually washed nearly daily, labels always stay on, I use on 3 kids ages 4,8,10 and I couldn’t recommend enough! They stick to wellies, pencil cases, schoolbags, jumpers, shirts and much more, you will not be disappointed.
Response from Petit-Fernand
Dear Maria,
Thank you so much for your wonderful feedback! We're thrilled to hear that our labels have been a reliable solution for you and your kids over the years. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Warm regards,
The Petit-Fernand Team
Thank you so much for your wonderful feedback! We're thrilled to hear that our labels have been a reliable solution for you and your kids over the years. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Warm regards,
The Petit-Fernand Team
J
Rating: 5 out of 5
Very good!
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B
Rating: 3 out of 5
Labels that seem to be of quality, but disappointed by the size of the design, with first and last name on 2 lines, it is really very small.
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Response from Petit-Fernand
Hello Béatrice,
Thank you very much for your feedback. We are delighted that you appreciated the quality of our labels, but we take note of your comment regarding the size of the design. Your satisfaction is important to us and we will continue to improve thanks to feedback like yours.
Best regards,
The C-Monetiquette team
Thank you very much for your feedback. We are delighted that you appreciated the quality of our labels, but we take note of your comment regarding the size of the design. Your satisfaction is important to us and we will continue to improve thanks to feedback like yours.
Best regards,
The C-Monetiquette team
M
Rating: 5 out of 5
Very good, fast and super practical, holds up very well over time
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F
Rating: 5 out of 5
Fast shipping, a lot of customization options, good quality. I have been ordering for 4 years.
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K
Rating: 5 out of 5
Perfect for school supplies and very pretty.
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M
Rating: 5 out of 5
Excellent. Extremely happy
F
Rating: 5 out of 5
VERY GOOD
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I
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Wow! Great experience from start to finish. Even requested a change after purchase and they were so helpful and quick response. Very quick delivery also. Came in a lovely little book with some extra stickers. Kids were delighted!!
A
Rating: 5 out of 5
As great as usual!
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M
Rating: 5 out of 5
Very fast delivery and items always wonderful. I have been satisfied for years.
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Response from Petit-Fernand
Dear Monika,
thank you very much for your great feedback! We are very pleased to hear that you are satisfied with our fast delivery and the quality of our items. We look forward to welcoming you again in the future.
Best regards,
Your team at Es-Ist-Meins
thank you very much for your great feedback! We are very pleased to hear that you are satisfied with our fast delivery and the quality of our items. We look forward to welcoming you again in the future.
Best regards,
Your team at Es-Ist-Meins
A
Rating: 5 out of 5
Granddaughter very pleased with her name labels. Thank you.
B
Rating: 5 out of 5
Very good quality
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M
Rating: 5 out of 5
This is the second year I order from them and I am always delighted! This year I added two personalized water bottles and they are great: good quality and the result is perfect! My children love them! The labels for clothing and objects from last year still hold up despite the numerous washes/dishes.
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H
Rating: 5 out of 5
everything is great
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Response from Petit-Fernand
Dear Heike,
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service and our products. Your praise motivates our team to continue to give our best.
Best regards,
Your team at Es-Ist-Meins
thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with our service and our products. Your praise motivates our team to continue to give our best.
Best regards,
Your team at Es-Ist-Meins
S
Rating: 5 out of 5
always satisfaction
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A
Rating: 5 out of 5
Quality and deadlines are top-notch! I recommend it every year at the start of the school year for 5 years.
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F
Rating: 5 out of 5
Great, the labels are of good quality, they stick well to the clothes, the water bottles are great and last well over time. The backpacks and pouches are very pretty and match the website. Thank you, I recommend.
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S
Rating: 1 out of 5
I received my order of adhesive labels and I cannot peel them off the notebook, they all double up, the sticky part stays on the notebook making it unusable.
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Response from Petit-Fernand
Hello Sophie,
We are truly sorry to learn that you are experiencing difficulties with your adhesive labels. We have noted that you have contacted our customer service and that a replacement has been arranged.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
We are truly sorry to learn that you are experiencing difficulties with your adhesive labels. We have noted that you have contacted our customer service and that a replacement has been arranged.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team