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S
Rating: 5 out of 5
Super easy to order, super fast delivery, super team, thank you very much ?
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 900 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
M
Rating: 5 out of 5
All good, user friendly site and good quality labels. Fast shipping, recommended!
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
T
Rating: 5 out of 5
Fast shipping. Good goods.
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M
Rating: 5 out of 5
Excellent quality and lovely designs. Beautifully presented in a booklet with extra stickers!
G
Rating: 5 out of 5
All perfect
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C
Rating: 5 out of 5
Order arrived on time delivery, good workmanship and functional stickers, recommended
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
J
Rating: 5 out of 5
Excellent. Is happy with purchase.
H
Rating: 5 out of 5
Excellent product, received promptly.
S
Rating: 5 out of 5
This is the second time I bought stickers for my children's clothes and other objects, I love them, they are super durable and of excellent quality. 100% recommended.
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Response from Petit-Fernand
Thousands of thanks Susana :)
S
Rating: 5 out of 5
All good, fast shipping, great service.
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G
Rating: 2 out of 5
Despite the fact that I meticulously and scrupulously followed the directions on the instructions and used neither high-turn spin dryer nor dryer, the labels came off (about half of them) and as a result I cannot be satisfied with my purchase. A real shame since the graphics are really quite nice!
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Response from Petit-Fernand
Good morning, I am very sorry to hear that you are experiencing problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva We have sent you an email to find a solution as soon as possible Good day ? Alessio
A
Rating: 3 out of 5
The labels are wonderful, as always! Too bad the shipping by regular mail has been worse. Last year they arrived in a paper envelope, inside a hard cardboard envelope. This year in a plain envelope which, with the rain in the mailbox, failed. Most of the labels were saved but part of the pad was damaged. With what the order cost, it is a shame.
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Response from Petit-Fernand
Good morning Alessandra, we are sorry for this inconvenience with postal services. We have sent you an email to find a solution. Have a nice day ? Alessio
P
Rating: 5 out of 5
Excellent products. In a few days they are delivered. They do not come off even when the cloths are put in the dryer. I will purchase again.
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R
Rating: 5 out of 5
Excellent and recommended product.
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R
Rating: 1 out of 5
Total scam by this company. If anyone is thinking of ordering from them please do not waste your time or money. More than a month waiting for my order, they offer to send it again instead of refunding and nothing arrives. As if the first order has gone to the Bermuda triangle, they don't give you any explanation why you are not going to receive it, they just tell you that it might not arrive. Sorry ? You write them an email and they reply as if nothing happened and they don't regret their mistake. It is not a mistake, it is a real SCAM.
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Response from Petit-Fernand
We apologize again for the delay of your order, and we hope it will be solved as soon as possible. Good day
C
Rating: 5 out of 5
Does what it promises. Great invention, thank you very much
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I
Rating: 5 out of 5
Super fast service and great label
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L
Rating: 5 out of 5
I recommend
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Response from Petit-Fernand
Thank you very much :) Your message means a lot to us.
M
Rating: 5 out of 5
I love the thermoadhesive labels. Easy to apply. They last so long
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A
Rating: 5 out of 5
A great quality brand! I love all their products, whether photos, water bottles, lunchbox labels... Everything is always perfect
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K
Rating: 5 out of 5
Has been easy to work with.
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B
Rating: 4 out of 5
Personalized water bottle for three people after ordering the labels. I'm very satisfied with the quality of the products, but I'm a little disappointed that I had to pay the shipping costs. This does not encourage me to place another order.
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F
Rating: 5 out of 5
Exemplary handling of the problem of shipment not received. Great customer care and speed in responses. Bravi
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Response from Petit-Fernand
Thank you for sharing your experience. Have a great day and see you soon! ?
J
Rating: 5 out of 5
Very good quality, holds up well - even after washing in the washing machine or dishwasher.
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D
Rating: 5 out of 5
The labels were delivered quickly and look exactly as I imagined. Contact with the company worked wonderfully and my inquiry was answered quickly.
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S
Rating: 4 out of 5
Great product, only delivery a little slow.
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I
Rating: 5 out of 5
Super article and super fast delivery. Always happy to return!
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S
Rating: 5 out of 5
Excellent quality labels and well-assorted school packets
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M
Rating: 5 out of 5
very good sales service
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Response from Petit-Fernand
Many thanks Marine :)
K
Rating: 3 out of 5
Good product but VERY slow shipping.
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Response from Petit-Fernand
We are sorry for the delay in the delivery of your order. Good morning Kare
E
Rating: 5 out of 5
They stick great, they are super durable. They don't fade, not even the ones on shoes that have a lot of rubbing. A great product
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Response from Petit-Fernand
Thank you very much for your comment Elena :)
M
Rating: 5 out of 5
Beautiful products, impeccable delivery service! Top!
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K
Rating: 5 out of 5
?????????? This won't be my last order? Everything was great
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L
Rating: 3 out of 5
Stick on labels haven't stayed on care labels during normal washing cycle this time as they have done with previous orders.
Response from Petit-Fernand
Dear Laura, we are sorry to hear about this. We can send the replacement or refund if you wish. We have more information over the phone.
E
Rating: 5 out of 5
I've been using this company for some years now. The stick on name labels I buy for all the family, luggage tags, personalised bag also. I cannot fault anything I have ever ordered from here I'm always an 100% satisfied customer recommend to all.
J
Rating: 1 out of 5
My opinion is bad, basically because I cannot comment on the product BECAUSE I HAVE NOT RECEIVED IT, I have contacted you and have not received a response.
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Response from Petit-Fernand
Hi Judit, we sent you an email on Monday, October 10, to help you. We are waiting for your response to help you as soon as possible :)
S
Rating: 5 out of 5
The quality is great. Unfortunately, the delivery times are not.
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C
Rating: 1 out of 5
Order received 1 month and a half later. No commitment from customer service.
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Response from Petit-Fernand
Hello Cindy, a voicemail was left this morning to help you. Have a nice day!
M
Rating: 4 out of 5
It was my first purchase.
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L
Rating: 1 out of 5
Very disappointed, the iron-on labels came off after the first run in the washing machine, the shoe labels didn't hold at all, I wouldn't recommend it.
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Response from Petit-Fernand
Hello Laura, we are very sorry to read this. We have just sent you an email to help you as soon as possible :) Have a nice day and thank you for your trust