/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels are perfect. However, I'm disappointed with the bag, because just after washing at 20 degrees, the design is already gone. Too bad
Livia
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Answer from Petit-Fernand
Thank you very much for ordering from C-MonEtiquette! We are delighted that you like our labels, however, sorry that you had a problem with the bag in the wash. This should not happen and we invite you to contact our customer service for assistance by email at: [email protected] Very nice day to you and see you soon, Marylin from the Customer Service Team at C-MonEtiquette
2
/5
★★☆☆☆
The labels are very pretty and come in a pretty booklet with instructions for use. That deserves a 5/5. On the other hand, they didn't hold! (I did make a second attempt with a second order) The iron-on labels peel off after washing, even at low temperature or without spinning on cotton-type fabrics... too expensive for what it is.
Invité
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Answer from Petit-Fernand
Hello, thank you for your order and I'm sorry to read that there's a problem with your iron-on labels. Our manufacturing process requires regular quality controls. Here are some initial points to watch out for: Problems may be caused by an iron temperature that's too low. And if you've used a steam iron, you need to turn off the steam. To ensure that your iron-on labels are properly adhered: - your textile must withstand the temperature of a 200° iron - place the label + greaseproof paper and apply strong pressure with a hot iron for 12 seconds (without steam!). - It's best to let the labels rest for 24 hours before wearing or washing the garment. If you still don't see any improvement, please send an email to our customer service department with a photo showing the problem: [email protected] Very nice day, Alexandra.
2
/5
★★☆☆☆
Very nice adhesive labels, unfortunately they have only survived 2-3 washes. What a pity. Despite careful application according to the instructions.
Kleber
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de. We are sorry that you are having a problem with your labels. This is not normal. The quality of our products is very important to us, as well as our customer service. We invite you to send us an e-mail to: [email protected] so that we can help you. Regards, Marylin
3
/5
★★★☆☆
We have the isothermal gourd for our 4 year old boy, for his after-school snack. We are very satisfied with the bottle, but not so much with the stoppers, which are very difficult to open and close for a 4 year old. We've just ordered 2 new caps, and even our parents had trouble closing them. A bit of a shame.
Sb
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Answer from Petit-Fernand
Hello, Thank you very much for ordering from C-MonEtiquette! We're delighted that you're happy with the gourd, but sorry that you're having a problem with the stopper. We invite you to come back to us if the problem persists on the new stoppers, as this would not be normal and our customer service is here to help you! You can contact us by e-mail at: [email protected]. We wish you a pleasant day and hope to see you soon! Marylin from the C-MonEtiquette Team
2
/5
★★☆☆☆
Labels don't stay on clothes in the wash
Invité
Translated review
Answer from Petit-Fernand
Hello, We regret that you are experiencing a quality problem with your labels. Our customer service will contact you to find a solution. Have a nice day Marine
3
/5
★★★☆☆
The square labels are small (almost a little too small), but the two-line labels are really huge, and frankly not very pretty. Too bad, because otherwise the fonts, designs and backgrounds are nice. Delivery is fast. But the price is still high.
Hervé
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Answer from Petit-Fernand
Hello Hervé, Thank you very much for ordering from C-MonEtiquette! We are sorry that you are not satisfied with the size of your labels. All sizes are indicated on our site at the time of ordering with a full-size preview. Our customer service teams are available Monday to Thursday from 9am to 5pm and Friday from 8am to 4pm to help you make your choice. Don't hesitate to contact them on 09 72 50 06 58. We look forward to hearing from you.
3
/5
★★★☆☆
The labels are very pretty in graphic design but not very resistant to washing. After the third one, they come off and break.
Invité
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Answer from Petit-Fernand
Dear Stefania, Thank you for your message. I am so sorry that your labels are coming off. I confirm that this is not normal. So I sent you an email to help you solve it. While waiting for your kind reply, I wish you a good day! Dorine
3
/5
★★★☆☆
On the plus side, I received my order very quickly. Negative point: the large object stickers did not hold and the small 2-line stickers have a small defect.
Invité
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Answer from Petit-Fernand
Thank you for your order! We're sorry that you had a problem with some of the labels and we've just sent you an email to help you find a solution. We wish you a beautiful day and a great weekend! Sincerely, Marylin
2
/5
★★☆☆☆
Super. 5*. Thanks a lot!
Invité
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Answer from Petit-Fernand
Hello, thank you for your message. We're delighted you like our products! Sincerely, Maialen
2
/5
★★☆☆☆
I still haven't received my 7/2 order. Very slow service and no parcel tracking.
Invité
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
2
/5
★★☆☆☆
I think this site is great, but I'm disappointed by the labels, which peel off and don't last very long unfortunately. Too bad
Cécile Larcheveque
Translated review
Answer from Petit-Fernand
Hello, please accept our sincerest apologies. It's not normal for the labels to come unstuck; you've probably received a defective batch. In order to find a solution to your problem as quickly as possible and return them to you at our expense, please send us an e-mail to [email protected] . Best regards, Maialen
3
/5
★★★☆☆
Conforming labels, very pretty. I just expected to have several kinds and not just one-line labels.
Ncy
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Answer from Petit-Fernand
Hello, thank you for your message. If you'd like more variety, we have many packs that offer labels in different shapes, lines and uses. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are made and delivered very quickly. My only regret is that the labels are "plastic" and not fabric. I'm not sure they'll last very long on clothes (I've had fabric labels for 20 years on beach towels that haven't moved). After only two washes, your labels are already "fl?tries".
Invité
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Answer from Petit-Fernand
Thank you very much for your suggestion. Indeed, fabric labels are a product that we are in the process of integrating into our range. However, I can confirm that the labels are wash-resistant. Good day , Maialen
2
/5
★★☆☆☆
The labels are very pretty and look wonderful inside the garments. Easy to iron on, however once the garments have been washed, the labels unstick and come off into the washing machine.
Invité
Answer from Petit-Fernand
Hello, we thank you very much for your order with Petit-Fernand UK! We are sorry that you have problems with your labels. This is not normal and should not happen. Please contact our customer service for help to: [email protected] Thanks a lot! Kindly, Marylin
3
/5
★★★☆☆
Hasn't arrived yet and I keep getting emails to review it ...
Julia
Answer from Petit-Fernand
Hello Julia and thank you for your order with Petit-Fernand UK! We are sorry that you did not receive your order yet and invite you to contact us, so we can have a look and help! Please send an e-mail to: [email protected] ! Thanks a lot and have a wonderful day! Kindly, Marylin
2
/5
★★☆☆☆
I received labels for office items. They don't stick well. Too bad
Lauriane
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Answer from Petit-Fernand
Hello Lauriane, thank you very much for your order! We're sorry you're having problems with your labels. Quality is very important to us and we test them regularly. This shouldn't happen. We have just sent you an e-mail to find a solution and we thank you for your reply.
3
/5
★★★☆☆
Very fast, no disappointment there
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for your order and your message! We are delighted that you are happy with our service and we wish you a very nice day.
3
/5
★★★☆☆
The label system is not bad, although they are too big to put on some garments. The worst thing is the shipping system. If they improve this so that it arrives in less than a week they have 5 stars.
Invité
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Answer from Petit-Fernand
Good morning, We are pleased to know that you like our labels and I ask you to accept our sincere apologies for the delay, we are improving our shipping services to Spain so that orders can be delivered in less than a week since Correos is having problems lately to deliver them on time. Cordially, Maialen
2
/5
★★☆☆☆
Unfortunately, the iron-on stickers don't stick at all! They all fell off after the first wash and are now in the washing machine...
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We are sorry that you have a problem with your labels and advise you to follow the instructions carefully. We have just sent you an e-mail to help you and wish you a nice day, mfg, Marylin
2
/5
★★☆☆☆
After the first wash, the labels on the clothes have started to peel off.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the labels to our email [email protected] . Cordially, Maialen
3
/5
★★★☆☆
I had already bought these labels for my first child and I am really satisfied, very good quality ! Only downside is the delivery by regular mail which doesn't guarantee to check if the package was delivered or not..but the customer service is really fast and ready to solve problems!
Invité
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Answer from Petit-Fernand
Good morning Vanessa and thank you for your message. I am very happy that our products are to your liking 🙂 I confirm that we have little leverage over the postal service, although all our orders leave by priority mail. However, as you were able to verify, we are always available and happy to help our customers should they experience any problems with their delivery. It's been a pleasure! 🙂 Hope to see you again very soon! 🙂 Cordial greetings and have a nice day! Dorine
3
/5
★★★☆☆
The new adhesive labels for clothing do not hold up very well to washing, since after following the instructions to stick it on and not use it for several days, when washing it, it peeled off.
Sonia
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email with some pictures of the labels to our email [email protected] . Cordially, Maialen
2
/5
★★☆☆☆
Hello, the labels are very pretty but they peel off very quickly, except on the cotton. It's a shame. Best regards.
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our items are not up to standard. You have probably received a defective batch. In order to find a solution to your problem as quickly as possible and return the labels to you at our expense, I would ask you to send us an e-mail to [email protected] with some photos. Best regards, Maialen
3
/5
★★★☆☆
Bjr je vs cette car quand j'ai voulu mettre le nom de famille de ma petite fille impossible ct juste le compte de lettres ps compris très déçu samples que je ne peux même me servir c'est dommage
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our articles are not to the author . In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
They look nice, but they stick very badly and always come off. I won't buy them again.
Yasmin
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Answer from Petit-Fernand
How do you do? Thank you for your order at Esistmeins.de! We are sorry that you are having a problem with your labels. This is not normal and should not happen. We have just sent you an e-mail to find a solution. Mfg, Marylin from the Esistmeins team
2
/5
★★☆☆☆
Article never received
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
3
/5
★★★☆☆
Hello I received my labels but they are not in the name of my daughter there was a mistake too bad because they were very pretty
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
3
/5
★★★☆☆
Hello unfortunately I did not receive the right first names... It's a real shame because otherwise it would have been beautiful.
Invité
Translated review
Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
I thought I could replace the product and change it to what I wanted but nothing
Cestaro M.
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Answer from Petit-Fernand
Dear Mattia, Thank you for your message. I am sorry that you did not order the label format corresponding to your needs. However, you will see that I have sent you an email proposing a solution since the quality of our products and the satisfaction of our customers are very important values for us. I look forward to your kind feedback. Have a nice day 🙂 Dorine
2
/5
★★☆☆☆
Stickers after the first wash have fallen off
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to peel off, it must be a defective batch. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen