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I
Rating: 5 out of 5
Delivered on time and always with quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 916 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
P
Rating: 1 out of 5
Catastrophic delivery time for a 990 delivery. An e-mail was sent to the customer service department with a mediocre response. I will not order from you again.
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Response from Petit-Fernand
Hello Pauline, we have reimbursed you for the shipping costs, and we apologize again for this shipping incident. Have a nice day!
I
Rating: 5 out of 5
Great as usual
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D
Rating: 5 out of 5
Excellent , I will definitely repeat the order
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C
Rating: 5 out of 5
Super product top quality
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D
Rating: 4 out of 5
Labels with very nice graphics, in this order I found it a bit difficult to peel off the individual labels, some were flaking off
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J
Rating: 4 out of 5
I haven't given the product a 100% rating yet, but we're happy with it - it's well made.
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Z
Rating: 1 out of 5
My order has not yet arrived. I think it's a real shame !!!! I'm very sad about it, I didn't get any money back either !!!!
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Response from Petit-Fernand
Hello Zena, you could not receive your order because the house number was missing. We have offered you some options in the email.
D
Rating: 5 out of 5
Product with great attention to detail
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G
Rating: 5 out of 5
Good choice ?? cute, original and functional at a fair and affordable cost for everyone
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E
Rating: 5 out of 5
Package arrived finally! Are to review the delivery time for the rest all perfect! Thank you for the availability!
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Response from Petit-Fernand
Good morning, we are sorry for this shipping anomaly of postal services. We have proceeded to send you an email to find a solution. Have a good day ? Alessio
J
Rating: 5 out of 5
I've been ordering labels for my daughter for years, and every year I'm never disappointed. The labels are of very good quality, they hold perfectly and the price is interesting.
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V
Rating: 5 out of 5
Fast accurate truly impeccable
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M
Rating: 5 out of 5
Very good. The labels are pretty and stick perfectly
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A
Rating: 5 out of 5
Fantastic for well over 8 years, two daughters and the third one on the way I won't let go of you anymore
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H
Rating: 5 out of 5
The products (personalized water bottles) matched our expectations perfectly.
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I
Rating: 5 out of 5
Fast Perfect
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I
Rating: 5 out of 5
Attractive, easy-to-use labels
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B
Rating: 3 out of 5
Arrived on time with great labels, unfortunately I was missing the shoe labels that were supposed to be included in the back-to-school pack.
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Response from Petit-Fernand
Dear Bonny, We have tried to reach you by phone, in order to help you. Have a nice day :)
F
Rating: 3 out of 5
Thermoadhesive labels come off very easily and quickly
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Response from Petit-Fernand
Good morning, we are sorry for this inconvenience, it is not normal for labels to come off. I confirm that we have sent you a message in order to find a solution. Have a nice day ?
K
Rating: 1 out of 5
Order never received
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Response from Petit-Fernand
We have contacted you by email in order to help you. We are very sorry about this delivery anomaly. Good day Kathia
S
Rating: 5 out of 5
Perfect!!! Very fast delivery and super pretty labels. Very practical label book. I recommend it!
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B
Rating: 5 out of 5
Received very quickly. Very good quality, beautiful colors
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E
Rating: 3 out of 5
Really great labels but I didn't receive the right type so I had to reorder.
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Response from Petit-Fernand
Hello Emilia, We have just written you an email to help you. Have a nice day!
S
Rating: 5 out of 5
Very satisfied with my order, the labels matched exactly. Just the delivery time is a bit long, about a week.
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M
Rating: 5 out of 5
Easy co-design of the product on the supplier's site. High-quality, aesthetically pleasing product. Short delivery times.
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A
Rating: 5 out of 5
Super fast shipping, great cute designs. Children can help decide. Holds up great in the washing machine, freezer and also perfectly in the dishwasher. They still come off without leaving any residue. Have been ordering for 4 years. Can absolutely recommend it and would buy again and again. ????????????
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S
Rating: 1 out of 5
I placed an order for 30 euros to be delivered in Luxembourg. I never received the products I ordered. I contacted customer service who asked me to check with the neighbors to see if the package had been delivered to them. I checked with all the neighbors but to no avail. No one had seen it. I then informed the company, which didn't get back to me. I paid for an order that I never received and no refund was offered. Very disappointing experience.
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Response from Petit-Fernand
Hello Silvia, We have just written you an email to help you. Have a nice day!
M
Rating: 5 out of 5
Top and fast
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C
Rating: 5 out of 5
The quality is just too good, my son loves it and so do we.
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N
Rating: 5 out of 5
Perfect! The labels hold very well on pencils, pens, rulers etc.
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M
Rating: 5 out of 5
Good quality label! Quick receipt of order. Great price
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M
Rating: 5 out of 5
I order labels from you every year for clothing or school cases. The labels don't peel off and hold very well! No labels lost in the machine, frankly I always recommend you to the parents I work with.
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L
Rating: 5 out of 5
Perfect Labels
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M
Rating: 1 out of 5
The labels come off after a few washes. Yet wash at 30 . I followed the instructions correctly, but I'm really disappointed.
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Response from Petit-Fernand
Hello Manon, please contact us by email with your order number, and a photo of the labels in question. We'll get back to you as soon as possible. Have a nice day!
C
Rating: 3 out of 5
I left a complaint about my order on the day I received it, September 05, but I still haven't received a reply as of September 21.
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Response from Petit-Fernand
We have received your private message concerning the receipt of your order, and we have just replied to help you. Have a nice day!
L
Rating: 5 out of 5
Lots of choice (shapes, colors and patterns), fast shipping and delivery, excellent quality (iron-on labels last for years).
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S
Rating: 5 out of 5
Large selection Fast delivery Good value for money
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G
Rating: 5 out of 5
Quick to apply and effective, this is the third time I've ordered for my daughters, always so satisfied, I'm a fan of the stickers for labels and shoe labels!
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I
Rating: 5 out of 5
Very good products, easy to install. I'll see over time if it holds up to washing.
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