Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 915 published reviews

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

All reviews

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Rim Haddadi
Rating: 5 out of 5
Perfect! Dishwasher safe
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Invité
Rating: 5 out of 5
Never disappointed. My daughter is delighted every year to choose her own decor to mark her things. There's something for every taste. The only downside is that gold and silver colors would be great!
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Gloria M.
Rating: 1 out of 5
My package after a month has still not arrived
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Response from Petit-Fernand
Good morning Gloria, we are sorry for this delivery anomaly. We have sent you an email to find a solution as soon as possible! Have a good day ?
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Invité
Rating: 1 out of 5
Hello, I ordered on a Monday and the labels arrived on Tuesday of the following week, so we're a long way from "2-4 working days" delivery. In addition to the delay, some of the labels had another person's name on them. Maybe it was bad luck, but I won't recommend them again. Thank you very much.
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Response from Petit-Fernand
Hi Zahra, we've sent you an email to help you track your order.
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Pernot
Rating: 5 out of 5
Thank you for your prompt response to our requests. I've been ordering for several years and I'm always delighted.
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Laure C
Rating: 5 out of 5
Good experience. Lots of choices. Optimized site. Fast delivery.
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Audrey.
Rating: 3 out of 5
Very good site. Very good quality labels. However, I was a little disappointed by the price increase. And I was also a little disappointed by the price increase for the picnic boxes. But otherwise the products are of very good quality.
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Response from Petit-Fernand
Dear Audrey, an email has been sent to you regarding your order :) Thank you for taking the time to write to us. Have a nice day!
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Kevin
Rating: 5 out of 5
really good product
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Julie
Rating: 5 out of 5
Thank you for this site where the labels are easy to create and very intuitive, beautiful rendering. Thank you
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Sabrina Moreels
Rating: 1 out of 5
Ordered over 2 weeks ago. I needed the labels before the 19th and ordered well 15 days before. My children went on a school trip and I ordered the clothing labels for nothing because the order was not received!
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Response from Petit-Fernand
Sabrina, an email has been sent to you regarding the tracking of your order. We hope to help you as soon as possible.
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Invité
Rating: 5 out of 5
Fast delivery, the labels are so pretty, lots of choice of colors and patterns!
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SOPHIE
Rating: 5 out of 5
Very satisfied with my order. The labels are very pretty and resistant to washing. I would recommend
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Vanessa
Rating: 5 out of 5
Great colors and quick to peel off in my opinion the stickers are good. Definitely recommend and will buy from you again
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Invité
Rating: 4 out of 5
As satisfied as ever
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Salomon
Rating: 1 out of 5
I received a damaged gourd and have been trying to reach customer service by email and phone calls for weeks!
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Response from Petit-Fernand
We have sent you an email to help you. We apologize for this quality anomaly.
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Erika B.
Rating: 1 out of 5
My order never arrived, I reported the problem and was advised to check that I had entered the correct information. All correct and to date I have never received anything
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Response from Petit-Fernand
Good morning We are sorry for this delivery anomaly by postal services. We have proceeded to send you an email to find a solution. Good day Alessio
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Giuseppe V.
Rating: 1 out of 5
I placed the order on 30/08/2022 We are at 22/09/2022 still nothing has yet to arrive
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Response from Petit-Fernand
Good morning We are sorry for this shipping anomaly by the postal services. We have proceeded to send you an email to find a solution. Good day Alessio
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Invité
Rating: 5 out of 5
Very good product and fast delivery
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Invité
Rating: 5 out of 5
Fast shipping and easy-to-use labels.
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Gigi
Rating: 5 out of 5
Product conforms to the picture, good quality. Quick delivery. I recommend it
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beatrice O.
Rating: 5 out of 5
Great service! the labels are beautiful, my little girl loves them. fast shipping. i have been buying the labels for 3 years and have always been satisfied.
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PR
Rating: 5 out of 5
Thank you, very good contact
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Simona B.
Rating: 5 out of 5
I have been relying on this platform for five years for labels, great stickers for accessories and clothes, I do not recommend the ones that stick on hot because I do not find them optimal.
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Vinciane Closset
Rating: 5 out of 5
Very good value for money. Quick answers if you have questions
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Hulin Marion
Rating: 5 out of 5
I'm very satisfied with the products, but I have a minor problem with the shoe labels, which don't fit properly. It seems to me that with my last order, it was possible to stick a protection on them, which I didn't receive this time.
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Guilleau
Rating: 1 out of 5
Order never received, after sending an e-mail twice I never got a reply.
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Response from Petit-Fernand
We have sent you an email to help you. We apologize for this delivery anomaly.
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Deborah
Rating: 5 out of 5
Brilliant! The benchmark for children's clothing labels.
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Maman garçons
Rating: 5 out of 5
Super good customer service Quality product I will order again
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Pandza
Rating: 5 out of 5
Nothing to say, fast delivery and good customer service.
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Rosanna A.
Rating: 5 out of 5
Very reliable site super durable labels
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Hind
Rating: 5 out of 5
Fast parasiticide
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JANA DG
Rating: 5 out of 5
Labels arranged in a small booklet. They're perfect, practical and wash-resistant if you follow the instructions. Affordable price. I wanted to try out C MON ÉTIQUETTE and would definitely order again.
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Emilie Diarra
Rating: 3 out of 5
Perfect self-adhesive labels. Glue very well, nice aesthetics. Fast delivery. Iron-on label a little disappointed. It melts a bit despite the parchment paper and the iron being well adjusted. Does not adapt well to certain fabrics. I've seen that sticky labels for clothes have just come out. Would be nice to have designs for teenagers.
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Response from Petit-Fernand
Hello Emilie, we're sorry to read this about the quality of the thermo labels. We invite you to contact us by email, with photos of the labels in question so that we can help you. Have a nice day!
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Jeanne davis
Rating: 3 out of 5
The labels are attractive and consistent. The price is interesting. However, delivery times are much longer than indicated and customer service is non-existent as I never received a reply despite two emails sent several days apart...
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Response from Petit-Fernand
We are very sorry for our late response. We will contact you as soon as possible to help you. Have a nice day!
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Abigail MESERAY
Rating: 5 out of 5
Very good experience. Quality labels. Very nice packaging and additional stickers very much appreciated.
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Invité
Rating: 5 out of 5
Top labels! too pretty my son adoré!??
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Graziella Candelon
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello Gaziella, an email has been sent to reassure you that your order is on track.
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Maura B.
Rating: 4 out of 5
I placed two separate orders for personalized stationery labels and for notebooks/books. Really very very nice, my daughter delighted. The first order in late August, I don't know for what reason, arrived on 9/15, several days after the second order arrived. some difficulty peeling off the small labels for pencils
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silvia
Rating: 2 out of 5
products did not arrive on time, shipping via mail without tracking, ----EDIT: ----- I have to admit they were very kind and sent me back the labels and then the first ones arrived a little late as well. Problem maybe due to slow postal service. thank you regards
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Response from Petit-Fernand
Good morning, we are sorry for this delay. We have sent you an email to find a solution Good day ? Alessio
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FearTheBear
Rating: 5 out of 5
Great experience!!! I ordered a set of custom labels. The site is extremely easy to navigate and setting up the labels is simple and straightforward; there are so many combinations of images, colors, and fonts so you can customize them to your taste. The quality of the labels is excellent and the pad includes all the instructions for applying them correctly. Shipping was also quick, within a week I received my order, just in time for the start of kindergarten!
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