English 
A
Rating: 5 out of 5
super fast, and very good quality!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 930 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
U
Rating: 5 out of 5
I am very satisfied!
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B
Rating: 5 out of 5
Excellent quality!
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C
Rating: 5 out of 5
Always perfect, very fast delivery
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S
Rating: 5 out of 5
Fast and high quality
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S
Rating: 5 out of 5
Good quality products, easy to use! In addition, customer service is impeccable. Thank you very much!
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Response from Petit-Fernand
It's top notch! Many thanks Sarah :)
S
Rating: 5 out of 5
Beautiful, efficient and fast delivery. Perfect.
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Response from Petit-Fernand
Thank you very much Sandrine :)
H
Rating: 2 out of 5
Disappointed with my last order. The dinosaur motif I'd chosen didn't appear on the white/grey background, I didn't see this bug and I received labels with no illustration (just the first name). After-sales service told me all I had to do was reread my order in my e-mails... and after a 2nd complaint I was entitled to a discount voucher.... I won't be ordering from them again
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Response from Petit-Fernand
Hello Heloise, We apologize again for this. We wish you a good day.
P
Rating: 5 out of 5
Very happy with my purchase. I bought the self-adhesive version and I don't regret it. They hold up well in the washing machine. If I need anything, I'll recommend this site!
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O
Rating: 4 out of 5
Good, pleasant site, nice products
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G
Rating: 4 out of 5
The stickers are good and durable, but the colorful stickers are superfluous, instead only name stickers would make more sense.
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T
Rating: 4 out of 5
Quality products as described. Very nice packaging, but not very eco-friendly (lots of kraft packaging).
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R
Rating: 5 out of 5
Perfect! Fast delivery.
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A
Rating: 5 out of 5
Perfect, thank you very much
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M
Rating: 5 out of 5
I had made a mistake in my order but customer service was very responsive and perfect.
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J
Rating: 5 out of 5
Personalized labels with a wide choice (designs, characters, colors) and very good quality. Responsive customer service too. Would recommend.
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C
Rating: 5 out of 5
Very satisfied with the labels - fast and accurate delivery - 100% recommendation
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P
Rating: 5 out of 5
Very fast delivery, tags still hold after washing, very nice and friendly service contact.
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Response from Petit-Fernand
Thank you for your review, Peppi!
L
Rating: 1 out of 5
I never received my order. I sent a message to customer service, no answer. Disappointed
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Response from Petit-Fernand
Hello Laure, We apologize for the delay in your delivery. Thank you again for your confidence.
D
Rating: 5 out of 5
Excellent service and product. Fast delivery. Thank you
Response from Petit-Fernand
Many thanks, Daria!!! We are happy to assist you :)
S
Rating: 5 out of 5
Very impressed. Great quality and durable stickers. Arrived very quickly
Response from Petit-Fernand
We are very glad to hear about it! Thank you for your review, Suz!
L
Rating: 4 out of 5
These labels are very practical, and it's great to be able to make them to your liking (colors/patterns). What I don't like is that they wear out or come off a little too quickly!
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D
Rating: 5 out of 5
very practical and quick to manufacture and ship
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V
Rating: 5 out of 5
Everything perfect. Labels are the same as in the photo. Very happy with the product and the speed of delivery. I will definitely buy again!
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Response from Petit-Fernand
Thank you very much for your trust Vanessa :)
F
Rating: 4 out of 5
The labels are super pretty. Too bad on my last order I made a mistake with the self-adhesive labels instead of the thermo-adhesive ones.
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C
Rating: 5 out of 5
Easy to design, quick delivery and easy to use.
Response from Petit-Fernand
Many thanks for your feedback!
J
Rating: 5 out of 5
Quick receipt after purchase validation. On the other hand, I asked for a bike of one of the two types which was not printed.
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F
Rating: 5 out of 5
Simple model constitution. Perhaps lacks a few solid colors for the label background. Top price and logistics.
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S
Rating: 5 out of 5
Excellent product
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C
Rating: 5 out of 5
Very good and fast
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K
Rating: 5 out of 5
Excellent fast service and the stick on labels are so easy to use and work perfectly. Great product.
Response from Petit-Fernand
We are happy to hear this, Kirsty!
A
Rating: 1 out of 5
I had a problem with the order, wrote to customer service and received no response.
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Response from Petit-Fernand
Hi Maria Belen, I'm sorry you haven't received your order yet. I just sent you an email to help you as soon as possible. Regards :)
J
Rating: 4 out of 5
Unfortunately, the first delivery did not arrive. After waiting 14 days for it, I wrote to the support team. I was sent a replacement immediately. The email exchange went without a hitch and was very friendly. As always, the quality is impeccable. I always like to order.
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Response from Petit-Fernand
Many thanks for the feedback! Sorry again for the delivery problem the first time.
S
Rating: 5 out of 5
Absolutely loved the stickers. Quality product, and worth the money.
R
Rating: 5 out of 5
Worth it Good quality stickers
E
Rating: 1 out of 5
Order not yet received despite ordering nearly 4 weeks ago, and now I'm being asked for feedback.
Response from Petit-Fernand
Dear Emma, we are very sorry that you still did not receive your order. We wrote to you an email to check the address and we will surely resend the order again on our cost.
M
Rating: 5 out of 5
Fast delivery and careful packaging
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D
Rating: 5 out of 5
Oh my goodness I am so pleased with these! Fabulous fast service, lovely designs
my little grandson is over the moon with them, helping me stick them on everything!
C
Rating: 5 out of 5
Punctual, good value for money, durable labels, same as the proposed images. There are many variations and kits for every need. This is already the second time I have purchased them
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N
Rating: 5 out of 5
Well, at the moment I can only rate the customer service at Esistmeins.de and it's great. I made a mistake when ordering and the customer service employee was incredibly helpful and corrected it. I am very grateful for that. The labels look very good, whether they will stand the test of time remains to be seen. Shipping was a little slower than I'm used to, but it didn't come from Germany either. If you need it quickly, Esistmeins.de is not the best choice. But as I said, the customer service is unbeatable.
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Response from Petit-Fernand
Hello Nela! Thank you for your review! We are always happy to help!