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J
Rating: 5 out of 5
Great labels the only problem is the delivery time but otherwise perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
S
Rating: 4 out of 5
I take all the labels from your site every year, but this year two problems: the minis (for pens..) which are usually great were very difficult to peel off and also it was not the visual seen on the computer. The dino was present but the jungle background was completely masked, it was a dark green instead. Very disappointed child! Knowing that we would have chosen a more suitable colored background. Fast delivery as paid. Super nice free stickers, my son loved them.
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C
Rating: 5 out of 5
easy, quick and efficient!
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C
Rating: 5 out of 5
Great quality. Perfect labels that were exactly as described. My little boy loves them.
L
Rating: 5 out of 5
I always order these labels for my children's clothing as they are bright, cheerful and survive the washing machine! My children also enjoy picking the colours and pictures. The labels never fall off which has happened when ordering from other companies.
R
Rating: 5 out of 5
Beautiful and fast
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E
Rating: 5 out of 5
Satisfied with my order which corresponds exactly to what I wanted. Excellent quality
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F
Rating: 3 out of 5
The water bottles are beautiful but my daughter refused to drink from them because of the plastic smell of the straw. I was embarrassed myself.
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Response from Petit-Fernand
Hello Fanny,
Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)
Best regards,
The C-Monetiquette team
Thank you for your feedback and experience. We are delighted that you find our water bottles beautiful, but we are sorry to hear that the smell of the straw was an issue. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just sent you an email to find a solution to this problem :)
Best regards,
The C-Monetiquette team
M
Rating: 5 out of 5
Great!
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Response from Petit-Fernand
Good day, Marina,
It's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
It's nice to hear that you are completely satisfied with our service. Thank you very much for your review!
Have a nice day,
Customer Service EsIstMeins
D
Rating: 5 out of 5
Very effective labels, fast shipping, inexpensive
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B
Rating: 5 out of 5
Good. Surprised to be forced not to be able to position the label directly on the fabric but on the brand for example!!
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S
Rating: 5 out of 5
top
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C
Rating: 1 out of 5
My daughter has been in school for 2 weeks and this evening when I picked her up from school, I noticed that her water bottle is broken. The tab to open the spout to drink has broken. She can no longer open her water bottle. Really disappointing for the price, I am let down.
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Response from Petit-Fernand
Hello Cyndie,
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
Thank you for sharing your feedback. We are sorry to hear that your daughter's water bottle did not meet your expectations. We are committed to the quality of our products and would be happy to help you resolve this issue. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
A
Rating: 5 out of 5
Gourds too beautiful and good quality. The last one lasted 3 years and was worn out, I didn't hesitate to recommend the same one!
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S
Rating: 5 out of 5
Very good quality of products, I recommend
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M
Rating: 2 out of 5
Unlike the clothing labels I bought a long time ago, which I was extremely satisfied with, unfortunately this time it was not the same with the object labels. They are indeed too stiff, causing the ends to lift and easily detach from items like pencils. I am very sorry, but this time I am not satisfied at all.
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Response from Petit-Fernand
Good morning Laura,
Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to learn that the object labels did not meet your expectations. Your feedback is valuable and will help us improve our products. We invite you to contact our customer service for any further assistance.
Best regards,
Giulia from Petit-Fernand
J
Rating: 5 out of 5
5 stars
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M
Rating: 5 out of 5
Top-notch
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G
Rating: 5 out of 5
Amazing stickers, easy to use and are still on after 4 washes so far
S
Rating: 5 out of 5
Fast, qualitative, pretty
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J
Rating: 5 out of 5
Excellent name stickers, perfect size for labels. Arrived quickly.
C
Rating: 5 out of 5
I’ve been using Petit-Fernand for 4 years now and as always they never disappoint. The quality and delivery of uniform labels are second to none and the water bottle I ordered is beautiful. Such outstanding quality. Highly recommended
V
Rating: 5 out of 5
Great products, I am delighted.
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W
Rating: 1 out of 5
A real hassle to peel them off, I do not recommend at all.
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Response from Petit-Fernand
Hello Widad,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and will help us improve our offerings. We have just contacted you by email to propose a solution :)
Best regards,
Alice C-Monetiquette
A
Rating: 5 out of 5
Simple collage and top rendering
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K
Rating: 5 out of 5
Satisfied like every year
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J
Rating: 5 out of 5
Love the stickers. Good quality very happy
S
Rating: 5 out of 5
-
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J
Rating: 5 out of 5
Perfect, I love pretty personalized labels
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J
Rating: 5 out of 5
I love the iron on labels - so easy. Customer service is amazing. I didn't receive my order, and without question, they re-printed and sent me a new one.
K
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
High quality and durable
W
Rating: 5 out of 5
The fast delivery. I received an order that did not come from me. However, after my complaint, a new one was sent to me. Thank you.
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Response from Petit-Fernand
Good day, Wandji,
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
I am very pleased with your positive review – thank you for sharing your experience with us.
Have a nice day,
Customer Service EsIstMeins
C
Rating: 5 out of 5
Great purchase!
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B
Rating: 5 out of 5
The first order was lost but they immediately sent it again. Super customer service. I have been ordering these stickers for years. Excellent
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A
Rating: 5 out of 5
Nice labels
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G
Rating: 5 out of 5
Everything perfect
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N
Rating: 5 out of 5
Pretty water bottle, very practical
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J
Rating: 2 out of 5
The shipment took three times longer even though I paid for express shipping, the bottles I ordered are very good but hard to open for 3 and 4 year olds, they can't take them to school at the moment because they can't open them without the help of an adult.
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Response from Petit-Fernand
Hello Julia,
Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.
Thank you for trusting us!
Have a good day,
Camille Petit-Fernand
Thank you for your comment. We apologize for the delay in shipping and take note of the difficulty in opening the bottles. We will work to improve both aspects.
Thank you for trusting us!
Have a good day,
Camille Petit-Fernand
N
Rating: 5 out of 5
Beautiful labels, shipping on time!
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