Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

All reviews

S
Sandra M.
Rating: 5 out of 5
following a purchase from 17/08/2025
As always fast, precise, the product is excellent
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Ludivine S.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very satisfied
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M
Maria F.
Rating: 5 out of 5
following a purchase from 27/08/2025
Products conform to the description and fast delivery.
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V
Virginie A.
Rating: 5 out of 5
following a purchase from 27/08/2025
Always delighted with my orders
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Isabelle M.
Rating: 2 out of 5
following a purchase from 27/08/2025
The clothing labels come off at the first wash
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Response from Petit-Fernand
Hello Isabelle,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with our labels. The quality of our products is essential to us, and we want to assure you that we take your feedback very seriously. Please feel free to contact us directly so that we can offer you a solution. Your satisfaction is our priority.

Best regards,
Giulia C-Monetiquette
F
Faue J.
Rating: 5 out of 5
following a purchase from 17/08/2025
Amazing
C
Catherine R.
Rating: 5 out of 5
following a purchase from 27/08/2025
Always delighted with the labels I recommend.
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D
Deborah M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Ordering online very easy.Great service and product.Would definitely recommend this company.
M
Marie-Paule F.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very good quality
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K
Kiliane V.
Rating: 5 out of 5
following a purchase from 25/08/2025
I bought a personalized water bottle and lunch box for my daughter's return to school. I am very satisfied with the quality. The designs are very pretty.
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M
Melanie M.
Rating: 3 out of 5
following a purchase from 11/08/2025
Personalized water bottle, the letters fade after 2 weeks.
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Response from Petit-Fernand
Hello Mélanie,

Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
F
Fabienne M.
Rating: 5 out of 5
following a purchase from 27/08/2025
I love the labels and I can't wait to see how they evolve over time, but for now, I am satisfied with them.
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Louise M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Lovely product and very well presented
M
MATHILDE B.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very practical, by the way I am going to place an order again for clothing labels.
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Sibel S.
Rating: 5 out of 5
following a purchase from 27/08/2025
I love it, I've been ordering for two children for years :)
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Adeline D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Good quality labels hold well and last long.
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Sarah M.
Rating: 5 out of 5
following a purchase from 17/08/2025
Delighted with my order
L
Laetitia G.
Rating: 5 out of 5
following a purchase from 27/08/2025
Perfect and very nice rendering
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Pauline L.
Rating: 5 out of 5
following a purchase from 26/08/2025
Super
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E
Evelyne B.
Rating: 4 out of 5
following a purchase from 15/07/2025
very appreciated by the little girl, she used the water bottle right away
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R
Rosadini D.
Rating: 5 out of 5
following a purchase from 17/08/2025
Great product
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L
Larème O.
Rating: 5 out of 5
following a purchase from 26/08/2025
Hello, I am happy with the product but I did not receive the parchment paper in the package as indicated in the instructions
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Isabelle S.
Rating: 5 out of 5
following a purchase from 27/08/2025
Fast and compliant shipping
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Leipzig G.
Rating: 5 out of 5
following a purchase from 17/08/2025
Third time we ask and delighted with all the products
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Angélica R.
Rating: 5 out of 5
following a purchase from 17/08/2025
All good
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A
Anne A.
Rating: 3 out of 5
following a purchase from 27/08/2025
Really great labels! For the bags, too bad the first name is a bit small...
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Response from Petit-Fernand
Hello Anne,

Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.

Best regards,
Giulia from C-Monetiquette
A
Annie-Claude T.
Rating: 5 out of 5
following a purchase from 27/08/2025
Super quality water bottle, top-notch customization, the kids are very happy.
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Coralie A.
Rating: 5 out of 5
following a purchase from 27/08/2025
Quality labels and with a choice
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Pauline M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Great, very good value for money, fast shipping!
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I
Imogen F.
Rating: 1 out of 5
following a purchase from 01/07/2025
They've all unstuck after 1 wash or fallen out of my sons rain jacket and shoes. The stick is terrible. Complete waste of money as you'll need a new sticker every time you wash the clothes or weekly for rain jackets etc.
Response from Petit-Fernand
Hello Imogen,

Thank you for your feedback.
We’re sorry to hear that our stickers did not meet your expectations.
Customer satisfaction is our top priority, and we take your comments very seriously.

We invite you to contact our customer service team so we can better understand your situation and find a suitable solution.
Your feedback helps us improve our products and ensure their quality.

Thank you for your understanding and your trust.

Giulia Petit-Fernand Team
M
Michèle E.
Rating: 5 out of 5
following a purchase from 27/08/2025
Pretty labels. Easy to stick.
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M
Mariam T.
Rating: 5 out of 5
following a purchase from 27/08/2025
I am very satisfied.
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H
Helen C.
Rating: 5 out of 5
following a purchase from 15/07/2025
Excellent service
B
Bénédicte B.
Rating: 5 out of 5
following a purchase from 27/08/2025
The water bottle I ordered is super beautiful, my little girl loves it, excellent quality and very nice decoration. I would recommend it again.
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C
Christelle P.
Rating: 5 out of 5
following a purchase from 26/08/2025
The self-adhesive labels are very practical
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F
Fatine H.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very fast reception and excellent quality products
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F
Facchetti Sciara S.
Rating: 5 out of 5
following a purchase from 15/08/2025
Great service, the labels are perfect!
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Nichola B.
Rating: 5 out of 5
following a purchase from 17/08/2025
Quick and easy to order, delivered when stated. Great quality!
C
Cécile A.
Rating: 5 out of 5
following a purchase from 27/08/2025
Perfect!
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A
Anabelle M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Great customer service (phone) I recommend
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