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A
Rating: 5 out of 5
Good.product, wide choice of patterns, very useful at a very affordable price.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 57 976 published reviews
Summary of reviews
The store consistently delivers on reliability through durable, long-lasting labels that don’t fade or wash off, with many customers noting they hold well on clothing, pencils, and various school items. They praise fast, timely delivery and efficient service, with several reviews highlighting quick responses from customer support and smooth reorders. Product quality and customization are highlighted as strong points, with vivid designs, accurate representations on the site, and a wide range of design options that stay true over years of use. Customers also emphasize overall satisfaction and trust, returning for multiple orders and recommending the store to other parents.
All reviews
C
Rating: 5 out of 5
We've been using all her products for several years now, and I give them as birthday or Christmas gifts.
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V
Rating: 3 out of 5
This year I was a little disappointed because I ordered the same labels for school supplies as last year and they were much larger.
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Response from Petit-Fernand
Hello, thank you for your feedback. We're sorry to hear that the label format did not meet your expectations this year. The format of the labels has remained constant, but it is possible that variations in perception may occur. We encourage you to send us photos of the labels you received by email so that we can better understand the situation and provide you with an appropriate solution. The C-MonEtiquette team
S
Rating: 5 out of 5
Easy ordering, fast delivery and quality products received.
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S
Rating: 5 out of 5
Fast shipping labels
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T
Rating: 5 out of 5
I applied the clothing labels with the iron and the quality is perfect. The same goes for the object labels, which stand up to all kinds of wear and tear. I highly recommend them!
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M
Rating: 1 out of 5
They indicate short delivery time to get chosen then contacting customer service it turns out that 48 hours for shipping is at least a week and still can't be sure + between 3 and 10 days for shipping (when ordering it was specified that everything would be delivered in 4 business days). Order cancelled
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Response from Petit-Fernand
Good morning Marta, We sincerely regret the inconvenience and understand your frustration regarding the delivery time. We would like to clarify that you have been informed about a possible delay in production. We are always committed to providing our customers with the most accurate information possible, and we apologize if there has been any misunderstanding. You chose to cancel your order, and we have provided a refund, as you requested. We apologize again for the inconvenience and appreciate your understanding. See you soon ?? Chiara, Petit-Fernand
S
Rating: 5 out of 5
Received very quickly and great quality!
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K
Rating: 5 out of 5
Very good quality and fast delivery! I recommend :)
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F
Rating: 5 out of 5
super labels for the clothes of my children 2nd year that I order I recommend +++.
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S
Rating: 5 out of 5
Perfect. Fast shipping. Quality labels that stand up to washing and drying. My daughter loves the design: her unicorn. Would recommend
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N
Rating: 5 out of 5
Very practical for school
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A
Rating: 4 out of 5
Good idea, in line with current expectations. Well designed site. Delivery on time. BUT, on the 2nd day, the image application on the gourd was damaged (chip, probably from a small shock).
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M
Rating: 5 out of 5
More than I expected.
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A
Rating: 5 out of 5
Great labels, never disappointed, and the same goes for related products like the snack box, very practical and intuitive for children.
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M
Rating: 2 out of 5
I'm very disappointed with the iron-on labels, although I followed the instructions, they come off the garments.
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Response from Petit-Fernand
Hello Magali, We find it unusual that you have encountered a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. Please contact our customer service department. We'll be happy to help you find a solution tailored to your needs and offer you the support you need to resolve this situation. The C-MonEtiquette team
C
Rating: 5 out of 5
The labels are perfect! The choice of patterns, colors, etc. too! I recommend
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R
Rating: 5 out of 5
Practical label, fast shipping, top
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C
Rating: 5 out of 5
High quality labels!
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S
Rating: 5 out of 5
Practical pen labels. Fast delivery
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M
Rating: 4 out of 5
Delighted with my purchase. The only downside is that the shoe tags don't hold.
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L
Rating: 4 out of 5
Very good, I'm very happy
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L
Rating: 5 out of 5
Perfect, I recommend
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L
Rating: 5 out of 5
Quality labels and fast shipping!
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S
Rating: 5 out of 5
I was mistaken in the choice of my labels and I validated by forgetting the change, I contacted by e-mail immediately and my request was treated directly an SAV with the top really. Thank you
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V
Rating: 1 out of 5
Doesn't fit the clothes at all
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Response from Petit-Fernand
Hello Vanessa, We are very surprised by your opinion. We invite you to contact us directly via the contact form or by telephone, as it is totally abnormal for your labels to come unstuck! Have a nice day, The C-MonEtiquette team
B
Rating: 5 out of 5
Very satisfied with my purchase. The labels are very nice
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J
Rating: 5 out of 5
Lots of choices of patterns, colors, etc. My daughter loves them. What's more, they hold up well over time and are easy to stick on.
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M
Rating: 5 out of 5
Perfect, fast and attentive customer service
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P
Rating: 3 out of 5
I've been ordering from your site for several years now, and so far I've never been disappointed, and have even recommended it to friends and family. This year, I didn't receive the labels and I'm going back to school without them. Problem with the letter carrier? Address problem? I don't know. But you have quality products and I thank you for that.
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty and recommendations. We are very sorry to hear that you did not receive your order this year. We hope, however, that the second shipment reached you! All the best, The C-MonEtiquette team
Z
Rating: 5 out of 5
Super good quality
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A
Rating: 5 out of 5
Quality labels. Easy to use and fast shipping
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S
Rating: 5 out of 5
Very pretty labels, you can choose lots of different designs, sticks really well. Several sizes, which is very practical, thank you.
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S
Rating: 5 out of 5
As described
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A
Rating: 5 out of 5
Fast and careful shipping, I'm very happy with the labels I ordered for my two sons. To be seen in time
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S
Rating: 5 out of 5
Very convenient service, large selection and very fast shipping! Everything was perfect.v
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C
Rating: 4 out of 5
I've been ordering from c mon étiquette for 7 years and I've never been disappointed. The labels are dishwasher and washing machine resistant, respectively - top!
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R
Rating: 5 out of 5
the product is of good quality, delivery was fast.
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A
Rating: 2 out of 5
The choice of prints is great, the bottles are beautiful but I'm very disappointed, the design started to come off after a week, as well as a letter from her first name ?? even though we take good care of it. I wouldn't recommend it.
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Response from Petit-Fernand
Hello, We find it unusual that you have experienced a quality problem with your order. We understand your frustration and would like to resolve this issue as soon as possible. We will contact you directly to discuss the situation and find a solution tailored to your needs. We are committed to providing you with the support you need to resolve this issue satisfactorily. The C-MonEtiquette team
S
Rating: 2 out of 5
I bought a very pretty personalized water bottle, but it's dangerous because it's not watertight. It emptied into my son's schoolbag and I'm sure (because I've checked it a thousand times with my husband) that it wasn't us who didn't close it properly. I've written to customer service and so far there's been no reply.
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Response from Petit-Fernand
Hello, We're sorry to hear that you've experienced a leaking problem with your personalized water bottle. We understand the importance of resolving this problem quickly. We will get back to you as soon as possible to find a suitable solution. The C-MonEtiquette team