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M
Rating: 5 out of 5
Very willing to make up for a mishap. Very satisfied.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 59 827 published reviews
Summary of reviews
The store consistently delivers products that meet concrete needs, with fast and reliable shipping patterns and labels that closely match photos and descriptions. Customers praise the durability and usefulness of the labels, noting they stay on through washing and dishwasher cycles, and appreciate the variety of customization options for different applications like clothes, school items, and containers. The customer service and shopping experience are highlighted by prompt responses, quick replacements when issues arise, and a well-designed website that makes finding what is needed easy. Overall, buyers repeatedly mention satisfying purchases, repeat orders, and strong value with steady quality and swift delivery.
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R
Rating: 5 out of 5
Everything correct
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M
Rating: 5 out of 5
A good product is nice.
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P
Rating: 5 out of 5
Very good product. Fast delivery of the order. The quality
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A
Rating: 5 out of 5
I am satisfied, as always. Good quality, very pretty, a good price. Thank you!!
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M
Rating: 1 out of 5
Poor quality and a very ugly design; it doesn't look like the ad. Customer service is practically nonexistent. A disgrace.
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Response from Petit-Fernand
Dear Monica,
We are sincerely sorry to hear that your experience did not meet your expectations and that the product did not live up to them.
We greatly appreciate you sharing your experience with us. Your feedback is very important, as it helps us continue to improve our products and service.
We hope to have the opportunity to offer you a more satisfying experience in the future.
Sincerely,
Camille Petit-Fernand
We are sincerely sorry to hear that your experience did not meet your expectations and that the product did not live up to them.
We greatly appreciate you sharing your experience with us. Your feedback is very important, as it helps us continue to improve our products and service.
We hope to have the opportunity to offer you a more satisfying experience in the future.
Sincerely,
Camille Petit-Fernand
C
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Perfect stickers, great graphics, and excellent durability.
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C
Rating: 5 out of 5
They are practical, and at least the first name won't fade.
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S
Rating: 5 out of 5
Very good product
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O
Rating: 1 out of 5
The label doesn't even last a day!
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Response from Petit-Fernand
Hello Oriane,
We are sincerely sorry to hear that the label did not last as long as you had hoped. Your satisfaction is important to us, and we would like to understand your situation so we can find a solution.
To help you as best we can, we have just contacted you by email.
Kind regards,
Camille C-MonEtiquette
We are sincerely sorry to hear that the label did not last as long as you had hoped. Your satisfaction is important to us, and we would like to understand your situation so we can find a solution.
To help you as best we can, we have just contacted you by email.
Kind regards,
Camille C-MonEtiquette
L
Rating: 5 out of 5
Fast delivery, and the labels were very well liked. We used them right away for school supplies.
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E
Rating: 5 out of 5
Great! Nice stickers, and a surprise extra sticker.
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S
Rating: 5 out of 5
Amazing product, I use them for my dad in a care home, they always arrive within a few days to a week. Very happy customer thank you so much. Sophie
E
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Serves its purpose. I always like to order labels again.
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C
Rating: 5 out of 5
Hyper satisfied. Reasonable price. The labels are very beautiful. Highly recommend this site
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S
Rating: 2 out of 5
The label stickers work, but the ones for school supplies didn't even stay stuck for 24 hours. They were applied one morning, and by the next morning they had already come unstuck.
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Response from Petit-Fernand
Dear Silvia,
We are sorry to hear that the stickers for school supplies did not meet your expectations and came unstuck so quickly. Your experience is important to us, and we apologize for the inconvenience.
Please contact us privately so we can assist you and find a solution together.
Kind regards,
The Petit-Fernand team
We are sorry to hear that the stickers for school supplies did not meet your expectations and came unstuck so quickly. Your experience is important to us, and we apologize for the inconvenience.
Please contact us privately so we can assist you and find a solution together.
Kind regards,
The Petit-Fernand team
N
Rating: 5 out of 5
I love them. The custom stickers with drawings, colors, shapes, are a lot of fun for my daughter and once you stick/iron them on, they don't come off. We have ordered them several times and will continue to do so as long as necessary. The customer service is also friendly and quick to handle.
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S
Rating: 5 out of 5
Fast, precise and durable: I have been buying Petit Fernand labels for my daughters' clothes and stationery for ten years now and they are a guarantee!
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M
Rating: 5 out of 5
Super labels
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A
Rating: 3 out of 5
Shipping, and especially delivery, took longer than expected. The product, however, is good.
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Response from Petit-Fernand
Dear Anna,
Thank you very much for your feedback. We are glad you like the product, and we apologize for the delay in shipping and delivery. We hope to see you again soon in our online store.
Kind regards,
The Petit-Fernand team
Thank you very much for your feedback. We are glad you like the product, and we apologize for the delay in shipping and delivery. We hope to see you again soon in our online store.
Kind regards,
The Petit-Fernand team
E
Rating: 5 out of 5
Beautiful labels and fast shipping
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C
Rating: 5 out of 5
Great site
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N
Rating: 5 out of 5
Good shopping experience and quality products
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L
Rating: 5 out of 5
simple and fast order.
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V
Rating: 5 out of 5
Precision and punctuality excellent product
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J
Rating: 1 out of 5
I'm disappointed because the stamp disappears after just a few washes... I recommend the labels instead...
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Response from Petit-Fernand
Hello Justine,
We understand your disappointment with the stamp's durability, and we sincerely apologize for this experience. We would appreciate the opportunity to discuss your situation in more detail and find a solution that works for you.
Have a lovely day,
Camille C-MonEtiquette
We understand your disappointment with the stamp's durability, and we sincerely apologize for this experience. We would appreciate the opportunity to discuss your situation in more detail and find a solution that works for you.
Have a lovely day,
Camille C-MonEtiquette
F
Rating: 5 out of 5
Excellent labels for both clothes/items and objects. Very useful for kindergarten.
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N
Rating: 5 out of 5
Everything perfect as always
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L
Rating: 5 out of 5
Great these labels thank you
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M
Rating: 5 out of 5
Great service as usual
S
Rating: 1 out of 5
Everything comes off. You wash them and the labels fall off, and it's not as if I wash them the day after putting them on; sometimes I wait more than a week.
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Response from Petit-Fernand
Hello Sandra,
We are sorry that you had an unsatisfactory experience with our products. We appreciate your feedback and would like to help resolve this issue, so we have just sent you an email directly.
We remain at your disposal if you have any questions.
Sincerely,
Camille Petit-Fernand
We are sorry that you had an unsatisfactory experience with our products. We appreciate your feedback and would like to help resolve this issue, so we have just sent you an email directly.
We remain at your disposal if you have any questions.
Sincerely,
Camille Petit-Fernand
Y
Rating: 5 out of 5
Top !
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L
Rating: 5 out of 5
Fantastic labels
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F
Rating: 5 out of 5
Satisfied
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C
Rating: 5 out of 5
Good product, nice customization of the labels
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O
Rating: 5 out of 5
Great quality for the bottle, it's perfect!
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A
Rating: 5 out of 5
Pretty labels and of quality. I am very happy every time.
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E
Rating: 5 out of 5
Fantastic labels, very durable. Stunning
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