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S
Rating: 5 out of 5
Very good quality. Nothing to say perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 883 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
All reviews
C
Rating: 5 out of 5
My first review was not good because I had not received my order I was then contacted and I was offered to either return the order or refund me I then chose to return my order that I received this time and I am very satisfied ... ? I recommend Customer service at its best
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M
Rating: 5 out of 5
Perfect I recommend it
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K
Rating: 4 out of 5
They look great visually. Great for larger items. But to be honest, they are too wide for pens. But what I think is great is that my wishes were subsequently changed
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Response from Petit-Fernand
Thank you for your order. Actually, we also suggest mini labels for pens, which you can find in the item labels section.
N
Rating: 5 out of 5
The stickers have arrived and I am pleasantly surprised. They look very nice and the sets are very practical for the start of school
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Response from Petit-Fernand
Thank you very much for your order. It's great that you like it.
L
Rating: 5 out of 5
Very good Good quality Fast delivery
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S
Rating: 5 out of 5
The shipment was quicker than expected, the labels are of good quality and long-lasting. Perfect
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G
Rating: 5 out of 5
It's not the 1st time I've ordered and the value for money is perfect, the site is easy to use?
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M
Rating: 5 out of 5
easy and simple
C
Rating: 5 out of 5
I absolutely recommend this brand. Super beautiful stickers and great customer service
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E
Rating: 3 out of 5
I have ordered labels before and been happy with the quality, however, my most recent order the labels were not as clearly printed, the white font had bleeding/ smudging from the blue background. When I contacted customer service they stated it was not obvious from my photo (perhaps images are compressed when uploaded because I can clearly see it) and it was because the font was different from my previous order. I would expect the same level of print clarity from all font choices. I was not offered a reprint or refund but a discount off further purchases. With the risk of the same thing happening again I will buy from elsewhere in future.
Response from Petit-Fernand
Hello Emma, thank you for taking the time to write this review. We are sorry you feel that way about our company. After examining the photo you sent us, it appeared the colour and writing were exactly the same as what you ordered online. In this case, you were not offered a reprint of your order as they would have been printed exactly the same way as the first batch. We are committed to providing satisfactory customer service, and this is why we offered you a personal discount so you could try out a new design that would satisfy you best. Kind regards, Jessica, Petit-Fernand
K
Rating: 5 out of 5
Large selection of motifs! Fast delivery.
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Response from Petit-Fernand
Thank you very much for your purchase and your rating. Have a nice day, ? Elise, EsIstMeins
F
Rating: 5 out of 5
I love it! I've been regularly ordering labels for my Loulou's clothes for almost 2 years now, and even after several washes and tumble-drying, the labels don't come off! ??
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B
Rating: 5 out of 5
Received quickly Very pretty labels my daughter is delighted
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E
Rating: 5 out of 5
Great stickers for clothes. These are the only ones that seem to stay on for me. Fab designs and colour choice. Arrived quickly and I love that the stickers come in booklet form which keep them safe.
Response from Petit-Fernand
Thank you for your review Emma ?? Jessica, Petit-Fernand
M
Rating: 5 out of 5
Fast, efficient. There are plenty of customization options, which is great for varying the pleasures.
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R
Rating: 4 out of 5
They seem good quality but I haven't tested yet to see how long they stay on. I would just say the envelope needs to be brighter or bigger as my husband thought it was junk mail and nearly threw it away
Response from Petit-Fernand
Hello! Thank you for your positive review! I'll make sure to forward your suggestion to our management team ?? Jessica, Petit-Fernand
M
Rating: 5 out of 5
Product conforms to description. Received promptly.
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H
Rating: 5 out of 5
I appreciated the possibility of re-ordering the labels I had bought for my grandson's entry into school 7 years ago! Unrivalled efficiency
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M
Rating: 5 out of 5
2nd time I've ordered from this site and like the 1st time I'm delighted! Extremely fast delivery, product conforms to the website, good quality and the little labels are much too cute for back-to-school? Thanks for the stickers at the end of the notepad, a little boy was delighted!
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R
Rating: 5 out of 5
Very fast delivery in the West Indies. And the labels are great.
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L
Rating: 5 out of 5
I recommend it because it has made labelling my daughters' things easier and they love the fact that they can choose the color and the little design.
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E
Rating: 5 out of 5
Perfect for marking all your school supplies (mini), they'll last all year. Self-adhesive clothing labels are top of the range - no need for an iron! Wash-resistant
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C
Rating: 5 out of 5
As a loyal customer, I am always satisfied with my order. The novelties are nice, the labels are resistant.
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M
Rating: 3 out of 5
I ordered 2 kindergarten packs with different names; for 3 different families and you mixed up the 2 names in the notebooks; I can't tell you how disappointed the 2 little girls were when they opened ...
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Response from Petit-Fernand
Hello Marine, We are very sorry for this error. We have sent you an email to help you. Have a nice day, Camille C-MonEtiquette
M
Rating: 5 out of 5
Always good quality and fast delivery.
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V
Rating: 5 out of 5
Fast delivery, I recommend it!
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L
Rating: 5 out of 5
Still beautiful
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M
Rating: 5 out of 5
The site is easy to use, orders are quick to place and payment is simple too. The delivery time is great. I tried elsewhere...but I came back! The size of the labels, the sturdiness, the design, everything is perfect. Simple, efficient and inexpensive.
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E
Rating: 5 out of 5
I've been ordering clothes for my son for years (since nursery school). He'll be starting first grade next fall, so I placed another order with new references for school supplies in addition to clothes. Perfect as usual!
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A
Rating: 5 out of 5
Very responsive and very good work
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1
Rating: 5 out of 5
Simple and efficient
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E
Rating: 5 out of 5
Really nice, I love it
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M
Rating: 5 out of 5
All great! So cute. And with stickers too.
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L
Rating: 5 out of 5
Perfect as always I recommend
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A
Rating: 5 out of 5
I am a delighted customer. For several years now, I've been ordering labels and other items (water bottles, caps, children's bento). Each time, I'm satisfied with the choice the site offers for the labels (color/ theme/ writing/ size/ fashion/ clothing), the delivery is very fast, and the labels and items are of high quality. And finally, the price is very competitive.
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E
Rating: 5 out of 5
Very nice surprise Thank you very much
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A
Rating: 5 out of 5
well done site, easier on the phone than on the computer in my opinion. the customization is nice fast shipping
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M
Rating: 5 out of 5
The labels delighted my granddaughter. She's taking part in a "singing and voice" camp, and the black musical notes on a red background are just the thing for her.
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F
Rating: 5 out of 5
High-quality labels that can withstand the rigors of a school year or more. They're very original, with a wide choice of sizes, fonts, colors and cute little motifs.
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