Reviews Picksea

One of the two items ordered did not fit at all

Interesting price but the quality goes with it! The legs are too long and some pockets are missing. The protection against the cold and the humidity is a little bit too low. For sailing at night in early October.

The article received was faithful to my order, unfortunately the delivery time was not respected (5 days late compared to what was promised).

Very kind to solve avoidable problems: - chosen article could not be delivered, - delivery in Belgium was impossible In addition: 10 days to refund the difference with the second choice article was worryingly long...

I received my package in time but on the buttonhole a piece of wax is torn off very disappointed because at the packaging we could have seen it

A real Breton waxed made in China... I laugh...

Error of recording of order, expenses of return 11 euros to my load. to change the article,

Too many customs papers Too many hidden fees (VAT) Pants too long because no short sizes available Impression that a return of goods would be too complicated No choice No choice when testing Shipping fees even if goods do not fit

Poor quality of packaging. Product partially damaged but usable (paint can)

Item too small. Received the return instructions. But not received the new items

Status of order awaiting delivery 9 days after receipt, loyalty points pending.

***

Ordered 2 packages received only one, I recommended, but more size, I took the size above, no commercial gesture, really not terrible

Too much movement of the object in the package. Should have put bubble wrap. The product I ordered has a slight scratch on the visor (bicycle helmet). Given the price, I would have liked a little more precaution. I would have liked to have seen a little more care taken with the price. Thank you

Package arrived damaged (corner of the package damaged, which has worn the folding corner of the bag)

The color of the item ordered was not available.

This is the second time we order on this site and each time, the product is not available in the chosen color, once the order is placed! Could this be a sales technique to sell off stocks of colors that do not sell?

The maintenance is not reliable. I had to call several times to say that I had not received anything while they send a pre-recorded email stating that the package has been sent while by phone, the person in charge of tracking confirms that it has not been taken into account and that it has been forgotten. However, I received several messages telling me that the delivery was in progress. 13 days late. No apology, no gesture. The sales department. No better

Hello, Nothing to say except that for a purchase collected on the spot with Payment *** in addition to Gift Package, I find myself with a bag of another brand than the product purchased as a gift package?

Disappointed by the socks. No better than pure wool merino socks at *** euros.

Order of 2 identical products....received the 2 articles having the same use but different of which 1 having already been used (however in good condition) thus a light disappointment

I was very satisfied with the speed of processing and shipping of my order. Nevertheless I am very disappointed because the bag ordered is for a gift, but it does not correspond to the photos. It is the yellow Nano bag. It is indicated in small that the straps no longer exist. However, the person who will receive the gift had not seen it and was fooled by the photos. The return service being deplorable, (because my shipping costs are at my expense and the refund is not even provided), the person will receive a bag that he does not like and that costs a certain price. It would be wise to change the photos of the site too!

Although the article was available in size and color on the site it was not in reality, I was contacted to be informed and to know if I wanted another color or cancel my order. All this is not very serious

Hello, I have only congratulations to address to you for your management of the expedition of the ordered articles. On the other hand, I can't advise you enough to change your service provider for the said shipments: 12 hours for you to prepare and send the order, 9 days for the Post Office to send the parcel to the departmental dispatch (Isère) to finally discover that the parcel is misplaced and lost... Which ruins your overall rating. And it is so frequent with the post office, not to mention the announced delays which are systematically ignored. You ruin your image with such providers. Why don't you use UPS, DHL or other TNT which offer a level of quality that is close to yours .... Sincerely. ***

Delivery problem, not respecting the dates and times planned. Good quality of the products received.

Good quality product, but delivery time too long.

I took the trouble to call you to find out: - If the bag could be attached to the trolley and it is ok - If the Trolley could be stored in the bag which is not the case. I am not satisfied because I would have taken a more suitable bag. Delivery and quality of the product impeccable Cordially

Product received in a timely manner, however I am disappointed with the quality of the bag. The fact that the bag is folded and packed in its box, the one is marked as if there were already folds of wear. This is not the first waterproof bag I've owned. The plastic is too stiff and I think this one will wear out quickly. Thank you for your help.

Very nice products but error on the size for the delivery...

The composting machine of the service provider was out of order, so I almost didn't receive my package for Christmas. I have received a new address for my order at the last moment.

The bag seems to be of good quality, as described. On the other hand, the package is rather light: a simple black plastic envelope, a second skin would be appreciated.

For the bags ordered, they look good - we'll see with use but for the delivery, not great: I received mail and sms to tell me that the delivery would take place on December 19th between 10:35 and 11:35... no news of the day... and in the evening, programming of the delivery in a relay point to end up being delivered at home this morning! Other than that, nice delivery guy!

The first order was not really satisfactory because the order was reversed: inside the package which was in my name was an article destined for someone else. To save time in this Christmas period I proposed to Picksea to exchange the package with the other recipient who lives in the same town as me. After the exchange which took a few days I found that the item chosen was too big so I asked Picksea to exchange it but by the time I sent the item back by registered mail, Christmas would be over...because the supplier is closed between Christmas and New Year's Day.

Easy online ordering. Fast delivery. I'm happy with it. But yellow bag ordered, received black bag. Not so happy. Returned online, returned package to post office. Easy so happy. Waiting for the new bag before Christmas: hope in progress.

Delivery time too long, product not quite as shown in the pictures

The bag purchased is a gift. I paid 2 euros for a gift wrapping and big disappointment when I received the package! I will have to make another one. The paper is an old paper reused for my bag. The paper is damaged on the whole surface. Moreover it arrives torn at the ends. On the other hand, the delivery company is professional. Delivered on time.

The sizes do not correspond at all to the proposed products, no free return voucher for an exchange received. On the other hand, charming telephone contact

Hello, for the moment I can not evaluate anything! I'm still waiting for my parcel! which I heard would be ready to be mailed since the 17/10/2016 (would be ready)! that means that if nobody mails it! I CAN ALWAYS WAIT FOR IT! Do you understand? Thank you for making this package go away ! If nobody pushes it in a box of the Post Office ... I'm not ready to receive it !! Do you understand ??

Medium minus

I was surprised by the size of the product I purchased. I wish I could have found the length and width in the product description. I wish my product had been packaged in a cardboard box instead of in plastic bags.