/10
★★★★★
based on 4461 published reviews
★★★★★
based on 4461 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Hello, I am indeed satisfied with Picksea. Your page is very nice. That said. Small criticism on the communication. The update of the catalog is certainly complicated or even impossible depending on the number of suppliers. But the information transmitted to the customer must be accurate and fast. To be more precise, when a customer orders 2 items, one of which is unavailable in the end, and he still receives the unavailable one but not the other, there is a communication problem. Well, it happens and I would continue to buy from picksea because the team seems very nice. No hard feelings, but if you want to improve something it's this one.
Jean-francois S. Translated review
2/5
★★☆☆☆
Package not delivered on the date indicated; your laconic response: it's not me, address yourself to the post office ..... I believe for my part that as long as the product ordered is not in my possession it is up to you to assume responsibility, conclusion: not want to place another order to experience the same thing
Bernard S. Translated review
3/5
★★★☆☆
I'm going to test my waterproof bag in real extreme conditions. Sailing during 3/4 week on a 60 feet imoca boat. resistance and waterproofness will be put to hard test. back around december 15th i will be able to deliver my feeling and the technical result. cordially ***
Philippe T. Translated review
3/5
★★★☆☆
Having to send an email to request a refund and pay for return shipping is not a good practice to recommend.
Eric Ou Gwenola . Translated review
3/5
★★★☆☆
Ordered products corresponding to my expectations. Delivery time a little long, > 19 days, after two telephone reminders.
Pascal M. Translated review
3/5
★★★☆☆
Satisfied with the second shipment of the missing part to the first package Satisfied with your understanding and your speed
Guillaume M. Translated review
3/5
★★★☆☆
Check the availability of products before ordering
J-c B. Translated review
2/5
★★☆☆☆
Hello, Nothing to say about the form, but on the substance... I did not receive the product ordered (wrong color: navy blue instead of blue) and no time to exchange it because I'm leaving for Japan. It's very annoying, hence my note of 2 /5; Kind regards.
Guillaume V. Translated review
3/5
★★★☆☆
The product is very well described and the communication of the service is almost perfect Nevertheless the delivery provider is mediocre He decided not to deliver to my home. I called the TNT service who told me that the delivery man could not deliver and that my package would be delivered in Venissieux evening outside the city of Lyon. I find it unacceptable to pay for an express delivery and to lose almost two hours to go and get a package that they did not even bother to deliver to my home even though it was there
Arnaud R. Translated review
3/5
★★★☆☆
I bought 2 products at the store in Nantes. A pair of polarized high end sunglasses. After testing, I find that the polarization does not bring the comfort I hope for in sunny weather. On the other hand, I am satisfied with my diving shoes. It's a pity that the glasses are not accompanied by a good technical notice
Philippe C. Translated review
3/5
★★★☆☆
Delivery time not respected. Two reminders before getting an answer.
Alain L. Translated review
3/5
★★★☆☆
The two books I ordered arrived in a large cardboard envelope that was very damaged: it's a miracle that the books themselves were not damaged. Apart from that, the service was correct (deadlines were respected) and the price was interesting.
Laurent G. Translated review
3/5
★★★☆☆
Good site.
Jean Pierre T. Translated review
2/5
★★☆☆☆
Not satisfied my order had to arrive before August 23 we are the 31 tjs nothing, my son by interna meaning his material (great to start the year. ....)
Elodie M. Translated review
3/5
★★★☆☆
The announced deadlines are not held ... why announce deadlines that increment of expectations. Still not received my package to date ... Wake up 🙁 !
Xavier D. Translated review
2/5
★★☆☆☆
Hello, it's been more than 8 days since I placed my order and you specify a delivery within a week, which is not the case. it wouldn't be serious if you kept your customers informed with a little email. worried, I called last night and a lady answered that I would have an email next week to get an answer. I'm still at the same stage today.
Eric N. Translated review
3/5
★★★☆☆
The delivery time was 5 working days as announced PLUS 10 days. as much to say that if it is pressed it is missed! Moreover, the items arrived in a torn packaging. Fortunately they were all there and unharmed. the problems encountered were due to transport. for the rest picksea ensured
Marie-pierre F. Translated review
2/5
★★☆☆☆
No information on the progress of my order. I had to complain on the FB page to get a contact. Unacceptable delivery time (11 days from my purchase to shipping) (may be justified but not explained). For a 1st purchase I am very disappointed
Olivier G. Translated review
3/5
★★★☆☆
The products are great, the announced delays and the customer service much less so
Serge L. Translated review
3/5
★★★☆☆
No indication of delivery except that it was made before July 25? Which is not the case ...
Brigitte G. Translated review