/10
★★★★★
based on 4461 published reviews
★★★★★
based on 4461 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Hello. I had asked if the raincoat was small or large by indicating my son's size...I received the size M, twice too large..so I'm going to give it to my older son. I would have liked an answer when I placed my order.
Isabelle C. Translated review
3/5
★★★☆☆
Too bad, two different colors for the same product. If we buy identical outfits, it's to have the same ones.
Vincent R. Translated review
3/5
★★★☆☆
The product image is misleading: I was looking for an overcoat but not a sham. The measurements of the edges would be an indication, or a photo on the head with a jacket with a collar.
Jacques A. Translated review
3/5
★★★☆☆
Hello, the products are perfect, the negative point is that I was not warned that the products were not in stock so waiting longer.
Jean-marc H. Translated review
3/5
★★★☆☆
The customer relationship is perfect: perfect telephone accessibility, reactivity in the answers brought to the questions BUT on my 3 experiences (of which one in period COVID that I neutralize for my appreciation), nevertheless 2 problems: * orders of mooring lines for which I had specified in observation the desired dimensions for each and in the end delivery of a single mooring line corresponding to the total length ordered so need to recut + seamanship * order of 2 inflatable fenders: I expected a delivery of the product inflated which was not the case. It's been more than a week since the delivery and I still haven't found the right size inflator despite my research (***, etc).
Patrick L. Translated review
3/5
★★★☆☆
Satisfied with the product, but 1 month of shipping time when the product was indicated as being in stock, and lack of responsiveness of customer service, too bad!
Raphaà«l B. Translated review
3/5
★★★☆☆
I am not really satisfied because I needed Black Minnow lure bodies yellow / orange so I created an account to order my need that I completed with accessories, I received them but the different bodies yellow / orange are unavailable nevertheless refunded. If there is no more reliability on the availability of your products I did not waste any more time to order on your site Cordially
Bernard P. Translated review
2/5
★★☆☆☆
Products very good but the delivery tnt catastrophic
Ludovic G. Translated review
2/5
★★☆☆☆
I ordered in May after the end of the containment and delivery in mid-August after many calls to come to the news of the follow-up of my order. Of course we can understand that the delays are more important this year, but to have to wait 3 months and not have any customer follow up is not very correct. I have a business myself and when I have a difficulty, I always warn the customer and keep him informed. It is the least I can do!
Marie-agnès A. Translated review
2/5
★★☆☆☆
The offer was tempting, the response to my order was quick. But then I didn't hear anything for several weeks, and I had to insist to learn that the item I had ordered and had been told would be shipped soon was no longer available. The offer that was made to me afterwards was decent and the matter ended quite well. All in all, it appears that the presentation of available articles must be well followed and above all that the announcement of a forthcoming order should only be made with certainty.
Jean-franà§ois P. Translated review
3/5
★★★☆☆
Too bad for the late delivery! Product conforms to my expectations Contact with the team warm
Stephane W. Translated review
3/5
★★★☆☆
Items delivered in 48 hours but arrived 2 weeks later ... too bad for the birthday gift! That said, everything was conform and of excellent quality!
Marie-franà§oise M. Translated review
3/5
★★★☆☆
Good product, but it's a shame to learn that the optimist airbags are grey when delivered because the supplier doesn't make them in blue anymore. When I ordered them, they were supposed to be available and delivered within 15 days.
Sandrine L. Translated review
2/5
★★☆☆☆
1st delivery very slow: 2 weeks 2nd by paying a supplement for 48 h: 10 days!
Philippe J. Translated review
2/5
★★☆☆☆
Order not delivered on time, referral error or ?
Christian I. Translated review
2/5
★★☆☆☆
The sizes received do not correspond to the order
Guy P. Translated review
3/5
★★★☆☆
Difficult to evaluate the capacity and volume of the bags displayed on the internet. LACK OF VIDEO OR LANDMARKS
Dominique H. Translated review
2/5
★★☆☆☆
To be contacted only one week after the order to be warned that the product is out of stock I find this lamentable.
Joel B. Translated review
3/5
★★★☆☆
2 months to receive my order
Stephane S. Translated review
3/5
★★★☆☆
I bought a first time the grundens sandon model in size M. I bought it in size L. I am now satisfied but I regret that you did not advise your customers to buy a bigger size. I gave the M to a friend.
Arlette B. Translated review