9.3/10
★★★★★
based on 80304 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The soap is great but the cream without palm oil is not well noted

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Françoise H.
purchased on 14/10/2022
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3 /5
★★★☆☆

For the soap as usual great! But the cream had to change its formula because my daughter, who has been using it for a long time but had the glass bottle, ended up with patches on her face! I am disappointed this cream was perfect for her skin but something has changed...

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Sandrine T.
purchased on 16/10/2022
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2 /5
★★☆☆☆

My package arrived wet. Products opened

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Julie L.
purchased on 15/10/2022
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3 /5
★★★☆☆

There are always problems in customs because the package does not contain the invoices

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Rosaria M.
purchased on 13/10/2022
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3 /5
★★★☆☆

Order that takes much longer than before. Excessive customs fees! Superb product quality

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India D.
purchased on 10/10/2022
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2 /5
★★☆☆☆

I did not receive the package and still no news of the suite

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Jennifer M.
purchased on 08/10/2022
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2 /5
★★☆☆☆

I did not receive the right products

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Florence D.
purchased on 11/10/2022
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2 /5
★★☆☆☆

Face cream does not give me the expected effect! I don't like the smell, I have the impression that the cream has gone bad! And I have a lot of small buttons that I did not have.

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Sandy G.
purchased on 08/10/2022
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3 /5
★★★☆☆

Newly used solid soap. Convenient to use as a cleansing mask. Wait a few days to see if it has a positive effect on my skin

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Odile G.
purchased on 08/10/2022
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2 /5
★★☆☆☆

Great

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Raymonde N.
purchased on 10/10/2022
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3 /5
★★★☆☆

Last order was disappointing. For an important event I was waiting for my products. Error with them, the order arrives incomplete. I ask for a commercial gesture, I would have expected an additional product. "Exceptionally" they made a commercial gesture: a brush. Moué 🙁

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Julie R.
purchased on 11/10/2022
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2 /5
★★☆☆☆

Very happy with the products. On the other hand error on my order and too long at the level of the SAV... I still did not receive the product which I waited...

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Laura C.
purchased on 09/10/2022
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2 /5
★★☆☆☆

Hello I received half of my order and one week after and 3 emails, I still have neither my missing products nor my refund. They ask me for pictures of the package and the products .......Complicated!!!

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Emilie B.
purchased on 02/10/2022
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3 /5
★★★☆☆

The mist not top I had not seen that it was mist when I ordered... I prefer the cream

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Élodie M.
purchased on 06/10/2022
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2 /5
★★☆☆☆

Hello I am so disappointed I received the soap in a thousand pieces!!!

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Celine M.
purchased on 06/10/2022
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3 /5
★★★☆☆

Super soap I love its really very effective

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Maëva C.
purchased on 06/10/2022
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2 /5
★★☆☆☆

I did not receive all my order...

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Sarah A.
purchased on 05/10/2022
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2 /5
★★☆☆☆

Order difficult to cancel. Refunds that drag on and prices in pharmacy cheaper than on website 👌

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Stephanie S.
purchased on 05/10/2022
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3 /5
★★★☆☆

For the moment I am quite happy. I'm waiting to see the long term results.

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Keila F.
purchased on 04/10/2022
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2 /5
★★☆☆☆

Fast and careful delivery, however the products do not suit me, the soap + cream does not attenuate my imperfections and leaves a greasy film on my skin, I stopped using it. Too bad considering the price.

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Cyrielle R.
purchased on 30/09/2022
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3 /5
★★★☆☆

Items in poor condition.

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Sophie D.
purchased on 30/09/2022
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3 /5
★★★☆☆

Error on the order: 1 product received instead of 2. Responsive customer service. 2nd product sent back within a week.

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Julie C.
purchased on 04/10/2022
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3 /5
★★★☆☆

Top soap but very expensive product 26 e...

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Flora L.
purchased on 03/10/2022
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3 /5
★★★☆☆

I was charged twice.

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Émilie D.
purchased on 29/09/2022
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3 /5
★★★☆☆

You should not place an order when there are promo codes or French days because they are overwhelmed and therefore you receive the order after 15 days. Too high prices too

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Isabelle M.
purchased on 23/09/2022
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2 /5
★★☆☆☆

Delivery error Still waiting for a response

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Élodie B.
purchased on 25/09/2022
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2 /5
★★☆☆☆

Disappointed the goat milk soap dries the skin too much

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Sabrina B.
purchased on 24/09/2022
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3 /5
★★★☆☆

Not yet used but for the package no problem

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Gaëlle S.
purchased on 23/09/2022
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2 /5
★★☆☆☆

The products do not smell good

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Sandra G.
purchased on 23/09/2022
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3 /5
★★★☆☆

I had to call again to get news about my order

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Sendra R.
purchased on 21/09/2022
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3 /5
★★★☆☆

1 of my products arrived half empty

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Stéphanie G.
purchased on 19/09/2022
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2 /5
★★☆☆☆

The smell is pleasant, certainly, but the soap is so irritating that my skin became all dry, in spite of the application of moisturizer...

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Maria A.
purchased on 14/09/2022
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2 /5
★★☆☆☆

Disappointed because a product leaked in my package. I wrote to customer service and no news to date.

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Céline B.
purchased on 16/09/2022
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3 /5
★★★☆☆

No I am missing a product if not I like the products

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Isabelle G.
purchased on 15/09/2022
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3 /5
★★★☆☆

I received the order very quickly but the only thing I did not like is the price of the product I find it very expensive it's a shame

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Hassiba M.
purchased on 14/09/2022
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2 /5
★★☆☆☆

I would not say that I am not satisfied, but I am a little disappointed... Because the soap and the cream dry my skin a lot...

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Morgane C.
purchased on 14/09/2022
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3 /5
★★★☆☆

The soap is a very good product, for the moment it makes umpe more than 15 days that I use it morning and evening plus the cream without oil unfortunately I have a lot more bonton than before. It's been 2 days that I use it only in the morning and I stopped the cream without oil, I have the impression that it's better.... to see afterwards.

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Miranda W.
purchased on 10/09/2022
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3 /5
★★★☆☆

After a week of use, not only does the product dry my face but I don't see any progress on my spots (I have oily skin)

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Salomé F.
purchased on 11/09/2022
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2 /5
★★☆☆☆

I use the soap it is top I let myself be tempted by your cream without oil and the soft peeling face. Disappointed with the interior compositions which are really not good at all. Thank you yuka application to open our eyes sometimes on some things

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Amandine L.
purchased on 11/09/2022
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3 /5
★★★☆☆

I am satisfied with my order

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Anancy Claudia E.
purchased on 04/09/2022
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