/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Ordered the 19 received January 28 it is very long it was a gift and I did not have time to give it to the person concerned
Marianne F.
purchased on 19/01/2023
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2
/5
★★☆☆☆
Disappointed
Soraya G.
purchased on 19/01/2023
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3
/5
★★★☆☆
Well
Melany G.
purchased on 14/01/2023
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2
/5
★★☆☆☆
I got even more acne
Yasina M.
purchased on 13/01/2023
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3
/5
★★★☆☆
No problem with the soap but the precious cream burns my skin, I don't know why.
Christelle N.
purchased on 14/01/2023
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3
/5
★★★☆☆
Very good product eliminating pimples but makes the skin really dry despite the cream, skin peels
Marion P.
purchased on 14/01/2023
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2
/5
★★☆☆☆
In 2 weeks the products dried out my skin and made it red and flaky.
Julie L.
purchased on 13/01/2023
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3
/5
★★★☆☆
The products are great, however I am disappointed, because I ordered 2 C ffrets each with a pouch, but there was only one pouch in the package. Otherwise good product and fast shipping
Laila E.
purchased on 12/01/2023
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2
/5
★★☆☆☆
I have been a loyal customer for many years because the products are really high quality. But my last order at Pin Up secret disappointed me a lot, because I received only half of the products! On an order has 150Euros (except promotional code) I find totally scandalous. And the after sales service is almost inexistent. They answered me 4 days later, telling me that I had 24 hours after receipt of the package, to make a claim with photos. I was waiting for their answer for 4 days. Clever! Too bad that this happens too often...
Maximilien D.
purchased on 06/01/2023
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2
/5
★★☆☆☆
This soap makes the skin very dry and makes boitons i don't recommend it! in addition it smells bad 🤮 very disappointed
Sarah S.
purchased on 11/01/2023
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3
/5
★★★☆☆
I waited more than 15 days to get it back and I'm also using colissimo. I'm testing goat's milk soap so for the moment everything is going well for the return to the verra
Raphael S.
purchased on 11/01/2023
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3
/5
★★★☆☆
Too bad that the cap of the cream does not hold the jar, can be revised the product .
Alexandra M.
purchased on 11/01/2023
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2
/5
★★☆☆☆
I am missing the entire soap box than the lid!!!
Nadège B.
purchased on 12/01/2023
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3
/5
★★★☆☆
The goat's milk soap is great but the scrub and mask are not satisfactory.
Leslie O.
purchased on 10/01/2023
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3
/5
★★★☆☆
I will recommend with pleasure but only one small problem that I had during my 1st order I did not receive one of the products I ordered but otherwise it's all OK I sent a message to say to see now if they do something.
Izaline C.
purchased on 06/01/2023
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3
/5
★★★☆☆
Disappointed by the face peel, it is difficult to remove and forms pellets on the skin difficult to get rid of.
Marie G.
purchased on 07/08/2022
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3
/5
★★★☆☆
Doesn't suit me
Charlotte P.
purchased on 11/01/2023
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3
/5
★★★☆☆
I received my package, it's just the delivery time that was long
Lydia V.
purchased on 10/01/2023
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2
/5
★★☆☆☆
Unfortunately, I have to throw away all the oil-free cream, despite the red spots and very dry skin. I am disappointed.
Stéphanie Z.
purchased on 09/01/2023
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3
/5
★★★☆☆
The lavender smell of the soap is not great for me.
Corinne B.
purchased on 08/01/2023
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2
/5
★★☆☆☆
I am missing some products and to this day I still have not received any feedback from them...
Camille J.
purchased on 08/01/2023
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3
/5
★★★☆☆
I did not receive the right order, so I sent my package back, waiting for my package.
Louise B.
purchased on 08/01/2023
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3
/5
★★★☆☆
It brings out more of my imperfections
Elodie L.
purchased on 07/01/2023
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3
/5
★★★☆☆
Late delivery service and disappointed with the package received. It is still early to judge the products themselves so my review did not take into account the products.
Marie A.
purchased on 07/01/2023
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3
/5
★★★☆☆
Top
Françoise D.
purchased on 09/01/2023
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3
/5
★★★☆☆
I recommend the products. Fast delivery. However, I had sent an email a while ago to report a cream that arrived broken and no return. At the price of the products, Too bad... maybe the customer service has improved since then! 😉
Anissa D.
purchased on 07/01/2023
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3
/5
★★★☆☆
The order arrived rather quickly however I did not appreciate the aspect of the cream without oil that I threw directly I felt like an immediate discomfort on the skin. The soap is good, the smell is not unpleasant, but for the cleansing milk it's a horror to get the product out, it should have been done in a pump. The same goes for the mist, I didn't like the style of the spray bottle, I'm even thinking of transferring it to another spray bottle to make it more practical. The packaging remains very simplistic for its price.
Ludivine P.
purchased on 08/01/2023
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2
/5
★★☆☆☆
Order not delivered to the right address very disappointed.
Beatrice M.
purchased on 30/12/2022
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2
/5
★★☆☆☆
I had to pay more than 20.- in customs fees... which was not specified when I ordered. Next time I will buy a goat milk soap in Switzerland.
Céline G.
purchased on 01/01/2023
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2
/5
★★☆☆☆
The pump bottle of my oil-free cream is defective... The cream does not come out and has a different texture.
Angélica P.
purchased on 03/01/2023
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