9.3/10
★★★★★
based on 80151 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I ordered 3 items when I got 2!!!

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Nabila B.
purchased on 07/05/2023
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1 /5
★☆☆☆☆

As received incomplete

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Ericka G.
purchased on 28/04/2023
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1 /5
★☆☆☆☆

I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!

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Audrey M.
purchased on 02/05/2023
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1 /5
★☆☆☆☆

No package too long delay

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Nathalie B.
purchased on 30/04/2023
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1 /5
★☆☆☆☆

I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order

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Arij F.
purchased on 03/05/2023
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1 /5
★☆☆☆☆

Very good product, I recommended it to my friends

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Fabienne M.
purchased on 03/05/2023
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1 /5
★☆☆☆☆

I unfortunately did not receive my entire order despite complaints 😒

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Fatima I.
purchased on 22/04/2023
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1 /5
★☆☆☆☆

The product is too expensive and no change on my skin

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Katia K.
purchased on 26/04/2023
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1 /5
★☆☆☆☆

One product is missing

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Karima H.
purchased on 27/04/2023
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1 /5
★☆☆☆☆

I still have not received my order made since 14/04 we are the 10/05

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Megguy A.
purchased on 13/04/2023
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1 /5
★☆☆☆☆

I paid for delivery in 48 hours so I paid more to get it in 1 week !!!!!!

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Samia N.
purchased on 27/04/2023
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1 /5
★☆☆☆☆

I have not received my entire order and I am waiting to hear from you to find out when I will receive the rest

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Sabine C.
purchased on 26/04/2023
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1 /5
★☆☆☆☆

I was missing an item and I'm still waiting for a return from customer service

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Gwladys L.
purchased on 26/04/2023
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1 /5
★☆☆☆☆

I still haven't received it. The delivery point has been changed without my consent.

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Aude N.
purchased on 23/04/2023
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1 /5
★☆☆☆☆

The precious cream burns my skin and has a chemical smell.

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Sabrina G.
purchased on 22/04/2023
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1 /5
★☆☆☆☆

My order arrived with a damaged product I contacted the service but no response

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Claudia F.
purchased on 20/04/2023
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1 /5
★☆☆☆☆

I did not receive the package ????

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Ines K.
purchased on 19/04/2023
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1 /5
★☆☆☆☆

Very good product with a superb smell that I order regularly and that leaves the skin of my face clean and clear

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Sophie M.
purchased on 18/04/2023
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1 /5
★☆☆☆☆

Very disappointed. After 5 days of use, the skin was very dry, up to the peeling and filled with red patches...

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Deborah C.
purchased on 18/04/2023
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1 /5
★☆☆☆☆

My order took too long to be shipped really

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Corinne M.
purchased on 19/04/2023
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1 /5
★☆☆☆☆

I have not received my package. The carrier did not deliver the package and I still don't know if I will receive it or be reimbursed.

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Sarah D.
purchased on 17/04/2023
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1 /5
★☆☆☆☆

Fast but very complicated to resend the package when not satisfied

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Emma G.
purchased on 15/04/2023
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1 /5
★☆☆☆☆

Order sent since April 17 and no trace of my package (we are April 29). Mail sent to the SAV and no answer ...

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Aurelie V.
purchased on 15/04/2023
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1 /5
★☆☆☆☆

My package was lost my took it 🫀

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Sabina P.
purchased on 16/04/2023
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1 /5
★☆☆☆☆

Hello, the soap that I received recently is not the same as those ordered previously. Indeed it does not make almost any mask effect and its texture is very liquid I do not understand. Usually a single application allowed to have the mask effect very quickly and there it is very liquid and it is darker than usual.

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Mina A.
purchased on 16/04/2023
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1 /5
★☆☆☆☆

Product opened, mist completely emptied

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Jessica L.
purchased on 16/04/2023
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1 /5
★☆☆☆☆

I ordered 2 products and received only 1

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Fairouz N.
purchased on 07/04/2023
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1 /5
★☆☆☆☆

My order is incomplete upon delivery. I sent the photos of the package received as requested by the after sales service and no news since.

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Fanny G.
purchased on 13/04/2023
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1 /5
★☆☆☆☆

Many more pimples since the beginning of use (1 week)

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Mariella J.
purchased on 06/04/2023
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1 /5
★☆☆☆☆

I bought the anti shine cream, on the site its content is not specify once received we see that it is a 50ml for 30e lol knowing that it made me a beginning of negative reaction several small button. I threw it in the trash

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Mamady D.
purchased on 07/04/2023
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1 /5
★☆☆☆☆

Crushed package

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Mejai I.
purchased on 08/04/2023
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1 /5
★☆☆☆☆

It makes me full of buttons

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Kubra S.
purchased on 04/04/2023
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1 /5
★☆☆☆☆

I wanted to buy this product to get rid of my pimples, unfortunately after only 5 days of use I have even more pimples that have appeared ... I stopped it very disappointed

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Nora S.
purchased on 04/04/2023
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1 /5
★☆☆☆☆

Sent wrong product that does not match the order, I have to send back, then back to wait for the right one ordered

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Lucia F.
purchased on 31/03/2023
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1 /5
★☆☆☆☆

😁😁😁

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Chantal A.
purchased on 01/04/2023
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1 /5
★☆☆☆☆

I did not receive my order

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Sabrina M.
purchased on 31/03/2023
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1 /5
★☆☆☆☆

I never received my package!

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Nadia A.
purchased on 22/03/2023
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1 /5
★☆☆☆☆

I had ordered 1 soap goat milk and a makeup remover I received 1 pot of cream I sent you an email to warn you of the error without response so I am not happy at all hoping you can remedy this error Mm Fleche patricia Mm Fleche patricia

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Fleche P.
purchased on 29/03/2023
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1 /5
★☆☆☆☆

The products were opened !!!!

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Alice N.
purchased on 27/03/2023
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1 /5
★☆☆☆☆

The product is not at all suitable for all skin types. The soap dries my face as well as the cream. I do not recommend

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Melissa ..
purchased on 29/03/2023
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