/10
★★★★★
based on 77380 reviews published
★★★★★
based on 77380 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I am disappointed! I am missing a soap in my package and I have alerted but no one answers me
Nelly L.
purchased on 21/12/2022
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1
/5
★☆☆☆☆
Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed
Jennifer L.
purchased on 22/12/2022
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1
/5
★☆☆☆☆
My order was incomplete. I only received one soap out of two. I have already made a claim in vain.
Alicia B.
purchased on 21/12/2022
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1
/5
★☆☆☆☆
No respect for customers
Edith A.
purchased on 01/06/2022
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1
/5
★☆☆☆☆
Expired and non-conforming product
Asizate K.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
I am still waiting for my order. I have not received anything but the payment has been taken.
Laetitia D.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
I did not receive the right products in my package. The customer service does not answer... too bad!
Noémie F.
purchased on 19/12/2022
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1
/5
★☆☆☆☆
A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.
Charlotte P.
purchased on 20/12/2022
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1
/5
★☆☆☆☆
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
Souhila S.
purchased on 16/12/2022
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1
/5
★☆☆☆☆
Perfect, I am very satisfied
Nabila B.
purchased on 17/12/2022
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1
/5
★☆☆☆☆
I have not yet received my package, I have changed the address and sent an e-mail but still no response
Amina S.
purchased on 17/12/2022
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1
/5
★☆☆☆☆
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
Khira M.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
I did not receive my order
Jordan L.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
Perfect
Karine B.
purchased on 15/12/2022
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1
/5
★☆☆☆☆
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
Eloise G.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
I received my package but a jar arrived broken so really disappointed with my 1st purchase
Sabrina J.
purchased on 14/12/2022
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1
/5
★☆☆☆☆
Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!
Clotilde D.
purchased on 14/12/2022
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1
/5
★☆☆☆☆
My oil-free day cream arrived broken
Constance R.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
I had to claim an item that was paid for but not included with my order.
Rimbaud C.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
I do not recommend
Asmaa B.
purchased on 13/12/2022
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1
/5
★☆☆☆☆
I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.
Laury E.
purchased on 09/12/2022
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1
/5
★☆☆☆☆
Received late after a claim via the application without commercial gesture.
Aicha M.
purchased on 27/11/2022
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1
/5
★☆☆☆☆
Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas
Christelle T.
purchased on 11/12/2022
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1
/5
★☆☆☆☆
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
Carole M.
purchased on 09/12/2022
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1
/5
★☆☆☆☆
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
Sephora D.
purchased on 12/12/2022
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1
/5
★☆☆☆☆
The package was not complete I do not understand?
Asma Z.
purchased on 11/12/2022
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1
/5
★☆☆☆☆
Open package
Sabrina B.
purchased on 11/12/2022
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1
/5
★☆☆☆☆
How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase
Nathalie D.
purchased on 09/12/2022
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1
/5
★☆☆☆☆
Product received damaged. No response from customer service for 2 weeks regarding my complaint
Alexandra M.
purchased on 05/12/2022
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1
/5
★☆☆☆☆
Hello, I am waiting to see the result.
Latifa Z.
purchased on 08/12/2022
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