9.3/10
★★★★★
based on 78630 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Gives pimples the next day, every time I use it.

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Sarah B.
purchased on 14/04/2022
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1 /5
★☆☆☆☆

This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.

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Yasmine C.
purchased on 11/04/2022
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1 /5
★☆☆☆☆

Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!

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Elodie L.
purchased on 11/04/2022
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1 /5
★☆☆☆☆

Soap and foot cream well received but damaged I would not recommend this site

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Brenda B.
purchased on 11/04/2022
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1 /5
★☆☆☆☆

I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.

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Virginie I.
purchased on 11/04/2022
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1 /5
★☆☆☆☆

There was a missing product still not refunded really bad

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Rabebe B.
purchased on 09/04/2022
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1 /5
★☆☆☆☆

I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.

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Layla B.
purchased on 08/04/2022
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1 /5
★☆☆☆☆

Disappointed very long delivery time, no gift received as expected following my order.

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Melanie B.
purchased on 08/04/2022
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1 /5
★☆☆☆☆

Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.

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Naima M.
purchased on 10/04/2022
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1 /5
★☆☆☆☆

The product is good but the delivery time and customer service suck

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Sandrine A.
purchased on 10/04/2022
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1 /5
★☆☆☆☆

Delivered in a relay point and not at home

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Daisy C.
purchased on 07/04/2022
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1 /5
★☆☆☆☆

I did not receive my order so I would like my money back

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Lucie M.
purchased on 06/04/2022
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1 /5
★☆☆☆☆

I bought a box set and apparently I can't return any of the items in the set. I have seen so many good reviews on one of the products and I am wondering if they are fake reviews. I scanned one of your Yuka items and the item is very bad and is harmful to fertility. ( The oil free cream) I would like a refund on this item.

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Joddy Danielle T.
purchased on 05/04/2022
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1 /5
★☆☆☆☆

I have not yet received the articles

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Monique I.
purchased on 06/04/2022
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1 /5
★☆☆☆☆

Having seen the reviews I decided to go for it but I see no difference even though I use the pinup soap every day morning and evening.

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Melissa D.
purchased on 06/04/2022
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1 /5
★☆☆☆☆

The pin up secret service is very slow and not of good quality

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Anita V.
purchased on 03/04/2022
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1 /5
★☆☆☆☆

It makes me button of ouf I really advise not to buy it

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Ines B.
purchased on 04/04/2022
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1 /5
★☆☆☆☆

Disappointed by the packaging

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Abiba G.
purchased on 29/03/2022
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1 /5
★☆☆☆☆

The products are good but the delivery time is much too long

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Cassandra A.
purchased on 20/03/2022
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1 /5
★☆☆☆☆

Very expensive for such products

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Saida B.
purchased on 24/03/2022
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1 /5
★☆☆☆☆

Very disappointed, my skin does not support any product. They are too aggressive and very drying. I felt like I was wearing a mask, my face was frozen. I lost 86€, products were thrown away and I had to buy new products to repair the damage.

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Laetitia N.
purchased on 23/03/2022
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1 /5
★☆☆☆☆

Catastrophe, my skin reacted badly

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Sophie E.
purchased on 22/03/2022
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1 /5
★☆☆☆☆

After using two products, I had red patches, damaged skin, irritation, ... I do not recommend and I paid a lot of money

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Lucie S.
purchased on 16/03/2022
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1 /5
★☆☆☆☆

I am disappointed with the pelling I found brown in the product it looks like excrement really disgusted

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Myriam M.
purchased on 31/01/2022
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1 /5
★☆☆☆☆

I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product

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Benedicte B.
purchased on 12/03/2022
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1 /5
★☆☆☆☆

Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.

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Marion F.
purchased on 10/03/2022
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1 /5
★☆☆☆☆

Not compatible with pregnant women because of essential oils (sage among others)

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Célia P.
purchased on 09/03/2022
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1 /5
★☆☆☆☆

I had a lot of buttons...

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Camille J.
purchased on 09/03/2022
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1 /5
★☆☆☆☆

Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.

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Eléonore F.
purchased on 09/03/2022
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1 /5
★☆☆☆☆

Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.

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Léna R.
purchased on 09/06/2021
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1 /5
★☆☆☆☆

Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are

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Rabia G.
purchased on 07/03/2022
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1 /5
★☆☆☆☆

The soap is great but the cream is not more

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Salima K.
purchased on 06/03/2022
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1 /5
★☆☆☆☆

I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!

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Kathy C.
purchased on 04/03/2022
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1 /5
★☆☆☆☆

Not received the package...

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Angélique F.
purchased on 04/03/2022
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1 /5
★☆☆☆☆

I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.

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Farah A.
purchased on 04/03/2022
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1 /5
★☆☆☆☆

Amount deducted 2 times ... still no refund

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Caroline D.
purchased on 28/02/2022
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1 /5
★☆☆☆☆

Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend

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Adeline P.
purchased on 28/02/2022
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1 /5
★☆☆☆☆

I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.

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Salwa E.
purchased on 25/02/2022
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1 /5
★☆☆☆☆

Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!

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Marina P.
purchased on 27/02/2022
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1 /5
★☆☆☆☆

Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!

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Margot H.
purchased on 23/02/2022
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