★★★★★
based on 79640 reviews published
Latest negative customer reviews
This soap is a big scam financially and for the skin I dare not even talk about damage it made me bring out all my buttons I had not much there I have more than wind false advertising
It does not fulfill its promises no change for me. Disappointed. I even feel that it has accentuated my small pimples. For my part I do not recommend
Very disappointed package in very very bad condition and traces as if the creams had run...so back to sender hoping they send me back a package in good condition this time!
1 missing product at the reception of my package, and not even a commercial gesture from pinup when sending the missing product
Very disappointed for a 1st order. Error on 2 ordered products. I had to call back several times for the solution and I still haven't received the missing products from my 1st delivery.
A catastrophe! Pimples all over my face after using soap and creams... Dryness from another world after cleaning the face with soap. Never again!
I am very disappointed. The soap burns my skin, and after the end of the day my skin became very dry. I felt tightness on my skin. I stopped using it after a week and since then I have had more pimples than when I started. Very disappointed, I think there should be a compensation
Still not received!
Package never delivered
Patches of pimples came out even though I never had acne. The customer service assures me that this is normal and that it can last up to 2 months. Never seen anything like it. I wanted to test the brand out of curiosity, I won't do it again
Big disappointment, don't buy the face peel it's a horror! I regret my purchase.
I am disappointed, my redness did not even decrease and acne pimples appeared.
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
Very very drying soap to flee!
3 weeks to receive 2 soaps; SUPER!
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
2 months to receive my order after 3 reminders with the customer service .
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
Oil free cream delivered defective
I did not receive my package
.
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
I didn't like it after using it, I got pimples that I never used to get
Very disappointed by the smell of the exfoliating care...
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
Since I've been using Pin Up Secret, I've been getting pimples all over my face
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
I did not receive the order even though I was charged and it says delivered.
I am not really satisfied, the products gave me a lot of pimples on my face.
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
This one made me a rash of buttons
Zero!!!