9.3/10
★★★★★
based on 79640 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

This soap is a big scam financially and for the skin I dare not even talk about damage it made me bring out all my buttons I had not much there I have more than wind false advertising

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Morgane F.
purchased on 13/07/2022
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1 /5
★☆☆☆☆

It does not fulfill its promises no change for me. Disappointed. I even feel that it has accentuated my small pimples. For my part I do not recommend

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Hinda O.
purchased on 12/07/2022
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1 /5
★☆☆☆☆

Very disappointed package in very very bad condition and traces as if the creams had run...so back to sender hoping they send me back a package in good condition this time!

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Elodie D.
purchased on 13/07/2022
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1 /5
★☆☆☆☆

1 missing product at the reception of my package, and not even a commercial gesture from pinup when sending the missing product

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Manon C.
purchased on 10/07/2022
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1 /5
★☆☆☆☆

Very disappointed for a 1st order. Error on 2 ordered products. I had to call back several times for the solution and I still haven't received the missing products from my 1st delivery.

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Sendra R.
purchased on 30/06/2022
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1 /5
★☆☆☆☆

A catastrophe! Pimples all over my face after using soap and creams... Dryness from another world after cleaning the face with soap. Never again!

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Vanessa P.
purchased on 23/06/2022
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1 /5
★☆☆☆☆

I am very disappointed. The soap burns my skin, and after the end of the day my skin became very dry. I felt tightness on my skin. I stopped using it after a week and since then I have had more pimples than when I started. Very disappointed, I think there should be a compensation

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Mathilde D.
purchased on 27/06/2022
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1 /5
★☆☆☆☆

Still not received!

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Celia M.
purchased on 28/06/2022
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1 /5
★☆☆☆☆

Package never delivered

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Fanny H.
purchased on 28/06/2022
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1 /5
★☆☆☆☆

Patches of pimples came out even though I never had acne. The customer service assures me that this is normal and that it can last up to 2 months. Never seen anything like it. I wanted to test the brand out of curiosity, I won't do it again

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Claire D.
purchased on 25/06/2022
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1 /5
★☆☆☆☆

Big disappointment, don't buy the face peel it's a horror! I regret my purchase.

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Marion G.
purchased on 26/06/2022
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1 /5
★☆☆☆☆

I am disappointed, my redness did not even decrease and acne pimples appeared.

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Audrey L.
purchased on 13/04/2022
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1 /5
★☆☆☆☆

I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.

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Céline C.
purchased on 14/06/2022
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1 /5
★☆☆☆☆

Very very drying soap to flee!

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Siham D.
purchased on 14/06/2022
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1 /5
★☆☆☆☆

3 weeks to receive 2 soaps; SUPER!

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Océane U.
purchased on 09/06/2022
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1 /5
★☆☆☆☆

I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed

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Sokhnaoumou S.
purchased on 09/06/2022
Translated review
1 /5
★☆☆☆☆

Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.

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Laetitia Y.
purchased on 08/06/2022
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1 /5
★☆☆☆☆

I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date

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Laurence B.
purchased on 07/06/2022
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1 /5
★☆☆☆☆

2 months to receive my order after 3 reminders with the customer service .

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Sophie T.
purchased on 31/05/2022
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1 /5
★☆☆☆☆

The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.

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Julie P.
purchased on 31/05/2022
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1 /5
★☆☆☆☆

Oil free cream delivered defective

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Deolinda P.
purchased on 01/06/2022
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1 /5
★☆☆☆☆

I did not receive my package

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Amina F.
purchased on 31/05/2022
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1 /5
★☆☆☆☆

.

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Laura-anaëlle K.
purchased on 30/05/2022
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1 /5
★☆☆☆☆

Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.

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Cathy B.
purchased on 29/05/2022
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1 /5
★☆☆☆☆

I didn't like it after using it, I got pimples that I never used to get

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Meriem D.
purchased on 27/05/2022
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1 /5
★☆☆☆☆

Very disappointed by the smell of the exfoliating care...

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Prisca L.
purchased on 30/05/2022
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1 /5
★☆☆☆☆

I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up

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Sapna M.
purchased on 25/05/2022
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1 /5
★☆☆☆☆

Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.

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Mirna A.
purchased on 09/05/2022
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1 /5
★☆☆☆☆

I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...

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Elise G.
purchased on 20/05/2022
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1 /5
★☆☆☆☆

Since I've been using Pin Up Secret, I've been getting pimples all over my face

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Alexia P.
purchased on 04/05/2022
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1 /5
★☆☆☆☆

Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...

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Camille M.
purchased on 19/05/2022
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1 /5
★☆☆☆☆

I did not receive the order even though I was charged and it says delivered.

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Flora C.
purchased on 18/05/2022
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1 /5
★☆☆☆☆

I am not really satisfied, the products gave me a lot of pimples on my face.

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Helene B.
purchased on 19/05/2022
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1 /5
★☆☆☆☆

Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend

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Sonia H.
purchased on 18/05/2022
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1 /5
★☆☆☆☆

Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable

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Zohra O.
purchased on 12/05/2022
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1 /5
★☆☆☆☆

Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most

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Fatima H.
purchased on 09/05/2022
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1 /5
★☆☆☆☆

Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove

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Farha B.
purchased on 08/05/2022
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1 /5
★☆☆☆☆

The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.

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Virginie L.
purchased on 07/05/2022
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1 /5
★☆☆☆☆

This one made me a rash of buttons

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Lauriane B.
purchased on 08/05/2022
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1 /5
★☆☆☆☆

Zero!!!

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Anna O.
purchased on 06/05/2022
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