9.3/10
★★★★★
based on 70389 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Product received already opened broken lid and product all over the box send back my product broken and no news in return I paid and nothing in return disappointed for this order I want to be called back as soon as possible and I would like to be told when and how I will receive my product in good condition?
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Amandine B.(acheteur vérifié)
purchased on 06/09/2022 
Translated review
1/5
★☆☆☆☆
Ras
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Claudine N.(acheteur vérifié)
purchased on 05/09/2022 
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1/5
★☆☆☆☆
I did not receive my order
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Maëva L.(acheteur vérifié)
purchased on 04/09/2022 
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1/5
★☆☆☆☆
Enormous allergic reaction to the soap and cream, redness and patches on the forehead, neck, jaw and T-zone
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Sabri B.(acheteur vérifié)
purchased on 04/09/2022 
Translated review
1/5
★☆☆☆☆
Soap does not keep its promises and is full of pimples on the front
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Najet H.(acheteur vérifié)
purchased on 02/09/2022 
Translated review
1/5
★☆☆☆☆
TOP Products 🤩
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Ludivine G.(acheteur vérifié)
purchased on 31/08/2022 
Translated review
1/5
★☆☆☆☆
Package not received, supposedly lost by the post office ... Customer service incompetent despite several calls and emails 3 weeks I'm waiting for a commercial gesture, it is still not complicated to return a soap! Not very commercial
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Geraldine G.(acheteur vérifié)
purchased on 26/08/2022 
Translated review
1/5
★☆☆☆☆
It's been 3 weeks that I've been using it and it has made my pimples worse! "Secret of radiance" but it broke my skin! They don't even deserve 1 star
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Sarah B.(acheteur vérifié)
purchased on 22/08/2022 
Translated review
1/5
★☆☆☆☆
The peeling disappointed me because I just had the impression that it is the peeling that crumbles and not the skin The product smells like hairspray And I was disappointed after 2 uses I will surely go see elsewhere ...
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Julia D.(acheteur vérifié)
purchased on 27/08/2022 
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1/5
★☆☆☆☆
Not too happy because I ordered the product for the feet and I receive the product for the hands I contacted you by email but we can't send the photo of the product it's a pity I think I will order on another site of the same brand
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Chantal C.(acheteur vérifié)
purchased on 26/08/2022 
Translated review
1/5
★☆☆☆☆
I am very dissatisfied because I am a long time customer and the price of the cream did not change, but the capacity went from 50 ml to 12 ml for the same price.
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Mathilde R.(acheteur vérifié)
purchased on 24/08/2022 
Translated review
1/5
★☆☆☆☆
I received an open package and I don't even have customer service back
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Julie D.(acheteur vérifié)
purchased on 16/08/2022 
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1/5
★☆☆☆☆
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
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Virginie B.(acheteur vérifié)
purchased on 18/08/2022 
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1/5
★☆☆☆☆
Null soap I have been waiting for an answer for several days
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Laetitia D.(acheteur vérifié)
purchased on 19/08/2022 
Translated review
1/5
★☆☆☆☆
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
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Sabine H.(acheteur vérifié)
purchased on 28/07/2022 
Translated review
1/5
★☆☆☆☆
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
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Raluca K.(acheteur vérifié)
purchased on 15/08/2022 
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1/5
★☆☆☆☆
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
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Ozgur S.(acheteur vérifié)
purchased on 11/08/2022 
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1/5
★☆☆☆☆
Still not received my order
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Akila F.(acheteur vérifié)
purchased on 10/08/2022 
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1/5
★☆☆☆☆
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
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Amelie D.(acheteur vérifié)
purchased on 08/08/2022 
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1/5
★☆☆☆☆
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
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Jennifer G.(acheteur vérifié)
purchased on 04/08/2022 
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