9.3/10
★★★★★
based on 77377 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
The soap is great but the cream is not more
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Salima K.
purchased on 06/03/2022
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1 /5
★☆☆☆☆
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
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Kathy C.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
Not received the package...
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Angélique F.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
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Farah A.
purchased on 04/03/2022
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1 /5
★☆☆☆☆
Amount deducted 2 times ... still no refund
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Caroline D.
purchased on 28/02/2022
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1 /5
★☆☆☆☆
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
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Adeline P.
purchased on 28/02/2022
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1 /5
★☆☆☆☆
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
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Salwa E.
purchased on 25/02/2022
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1 /5
★☆☆☆☆
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
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Marina P.
purchased on 27/02/2022
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1 /5
★☆☆☆☆
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
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Margot H.
purchased on 23/02/2022
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1 /5
★☆☆☆☆
I did not receive my package
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Magali V.
purchased on 04/02/2022
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1 /5
★☆☆☆☆
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
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Sebastien D.
purchased on 25/02/2022
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1 /5
★☆☆☆☆
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
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Kelly R.
purchased on 21/02/2022
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1 /5
★☆☆☆☆
The cream opened in my package received several mail with photo to support sent without any response.
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Celine C.
purchased on 21/02/2022
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1 /5
★☆☆☆☆
I got my package in the worst way half crushed frankly disappointed when you see the price for a tel service
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Valentine D.
purchased on 20/02/2022
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1 /5
★☆☆☆☆
A good product I like very much! but the negative point, it is very very long for the arrival of the package
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MÉlanie G.
purchased on 10/02/2022
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1 /5
★☆☆☆☆
These products were for my daughter so I can't say for sure
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Annie P.
purchased on 29/01/2022
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1 /5
★☆☆☆☆
I had to stop after 3 days because my skin was like burned, totally dehydrated, and it was stinging. In short, it really doesn't suit me
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Aurelie T.
purchased on 18/02/2022
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1 /5
★☆☆☆☆
My daughters, who are teenagers, applied the cream without oil. The next day, pimples appeared on their faces. They don't usually have them, I don't think it's a coincidence. I am disappointed with my purchase!
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Hanna A.
purchased on 16/02/2022
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1 /5
★☆☆☆☆
The soap burned my skin Red plate and completely dried out skin
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Coraline M.
purchased on 16/02/2022
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1 /5
★☆☆☆☆
Soap can burn the skin.
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Lina M.
purchased on 12/02/2022
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1 /5
★☆☆☆☆
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
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Lucile P.
purchased on 15/02/2022
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1 /5
★☆☆☆☆
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
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Aurelie R.
purchased on 14/02/2022
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1 /5
★☆☆☆☆
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
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Sophie P.
purchased on 11/02/2022
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1 /5
★☆☆☆☆
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
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Bernadette T.
purchased on 13/02/2022
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1 /5
★☆☆☆☆
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
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Émilie P.
purchased on 12/02/2022
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1 /5
★☆☆☆☆
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
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Tifanie B.
purchased on 11/02/2022
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1 /5
★☆☆☆☆
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
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Laura C.
purchased on 11/02/2022
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1 /5
★☆☆☆☆
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
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Mariana T.
purchased on 10/02/2022
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1 /5
★☆☆☆☆
I love it too much
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Naidat D.
purchased on 10/02/2022
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1 /5
★☆☆☆☆
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
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Christelle R.
purchased on 09/02/2022
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