9.3/10
★★★★★
based on 70762 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Very disappointed by the smell of the exfoliating care...
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Prisca L.(acheteur vérifié)
purchased on 30/05/2022 
Translated review
1/5
★☆☆☆☆
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
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Sapna M.(acheteur vérifié)
purchased on 25/05/2022 
Translated review
1/5
★☆☆☆☆
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
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Mirna A.(acheteur vérifié)
purchased on 09/05/2022 
Translated review
1/5
★☆☆☆☆
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
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Elise G.(acheteur vérifié)
purchased on 20/05/2022 
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1/5
★☆☆☆☆
Since I've been using Pin Up Secret, I've been getting pimples all over my face
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Alexia P.(acheteur vérifié)
purchased on 04/05/2022 
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1/5
★☆☆☆☆
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
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Camille M.(acheteur vérifié)
purchased on 19/05/2022 
Translated review
1/5
★☆☆☆☆
I did not receive the order even though I was charged and it says delivered.
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Flora C.(acheteur vérifié)
purchased on 18/05/2022 
Translated review
1/5
★☆☆☆☆
I am not really satisfied, the products gave me a lot of pimples on my face.
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Helene B.(acheteur vérifié)
purchased on 19/05/2022 
Translated review
1/5
★☆☆☆☆
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
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Sonia H.(acheteur vérifié)
purchased on 18/05/2022 
Translated review
1/5
★☆☆☆☆
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
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Zohra O.(acheteur vérifié)
purchased on 12/05/2022 
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1/5
★☆☆☆☆
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
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Fatima H.(acheteur vérifié)
purchased on 09/05/2022 
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1/5
★☆☆☆☆
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
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Farha B.(acheteur vérifié)
purchased on 08/05/2022 
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1/5
★☆☆☆☆
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
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Virginie L.(acheteur vérifié)
purchased on 07/05/2022 
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1/5
★☆☆☆☆
This one made me a rash of buttons
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Lauriane B.(acheteur vérifié)
purchased on 08/05/2022 
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1/5
★☆☆☆☆
Zero!!!
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Anna O.(acheteur vérifié)
purchased on 06/05/2022 
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1/5
★☆☆☆☆
Hello then on the product I have nothing to say but for my last order I was a little disappointed because I received my package in a pitiful state so my soap was received in a thousand pieces then I made a report with you and with the post office but the post office did not even try to understand what had happened it said that there is nothing everything is fine while not I sent the photos
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Jessica L.(acheteur vérifié)
purchased on 05/05/2022 
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1/5
★☆☆☆☆
I regularly order oil free cream and I ordered some here to test their new packaging but disappointed at the reception to see that the tube is still green and therefore impossible to finish the cream until the end even with the old packaging and the new one the cream remains at the bottom and impossible to break the glass to recover what remains at the bottom
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Max O.(acheteur vérifié)
purchased on 04/05/2022 
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1/5
★☆☆☆☆
Lame! I find myself with a face full of pimples and patches when at the beginning I only had 2/3 of them
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Celia D.(acheteur vérifié)
purchased on 30/04/2022 
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1/5
★☆☆☆☆
CATASTROPHIC! My skin is totally burned and filled with pimples that I never had and that don't go away. Don't fall into the trap! Never buy!!!!!!!!!
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Sharon L.(acheteur vérifié)
purchased on 22/04/2022 
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1/5
★☆☆☆☆
Missing 1 product. The weight was exact so see with the post office which tells me the same thing. So disappointed because lost money and I will have no news of my missing soap
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Elodie B.(acheteur vérifié)
purchased on 23/04/2022 
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