9.3/10
★★★★★
based on 78632 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Soap gives him pimples.

User icon
Charlyne C.
purchased on 10/12/2020
Translated review
1 /5
★☆☆☆☆

Not top ... I had no pimples and using the soap I got some ... on the other hand the oil free cream smells very good ... the amount of the face peel is very low in 3 4 use the jar is finished ... rather expensive products for what it is

User icon
Sabrina K.
purchased on 10/12/2020
Translated review
1 /5
★☆☆☆☆

Soap is not suitable for my skin type it has made my acne even worse

User icon
Adama D.
purchased on 05/12/2020
Translated review
1 /5
★☆☆☆☆

Pin up secret uses ingredients from the dead sea which for certain beliefs and religion is forbidden. I didn't know that so I won't recommend it anymore.

User icon
Thillandy B.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

It's a pity the delivery is long and untidy. We receive a damaged soap in a plastic wrapping, but the prices are also abnormal. And for my acneic skin it gives me 3 times more pimples when I've been using it for 6 months. Wouldn't recommend it and probably won't buy it again. Too bad

User icon
Gabrielle B.
purchased on 08/12/2020
Translated review
1 /5
★☆☆☆☆

I only received 1/2 of my order (1 soap and 1 cream): the soap was not in the box - no delivery note in the box. I sent an email to customer service (fast response but only to tell me that my order was delivered) - I re-sent an email to explain ... I received a response to tell me to look into it with the post office ... as if a postman was going to steal a soap ... I have been very satisfied with your service and products ...

User icon
Myriam D.
purchased on 08/12/2020
Translated review
1 /5
★☆☆☆☆

Very disappointed

User icon
Mireille G.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Bullshit!!! Full of buttons after the first use

User icon
Elvina L.
purchased on 07/12/2020
Translated review
1 /5
★☆☆☆☆

Actually, I don't understand. I didn't receive my order at all. Only 2 of my ordered items arrived the rest have been replaced by other items?! I don't understand what happened.

User icon
Marie Laure J.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

The soap gives me a rash on my cheeks, I sent an email to customer service and got no feedback.

User icon
Neige B.
purchased on 04/12/2020
Translated review
1 /5
★☆☆☆☆

Horrible! Just after two days of using the huge and painful pimples that were appearing on my face I wanted to continue, telling myself that it was probably normal, but I had more and more pimples and I had to areter. Now I'm struggling to heal the huge pimples on my face and I'm losing money.

User icon
Terkia A.
purchased on 05/12/2020
Translated review
1 /5
★☆☆☆☆

Pas top Dries the skin even when combining goat's milk soap and precious cream Odour not very pleasant

User icon
Magalie Z.
purchased on 04/12/2020
Translated review
1 /5
★☆☆☆☆

Soap gives me red patches on my face. It is too aggressive for my skin.

User icon
Vanessa B.
purchased on 05/12/2020
Translated review
1 /5
★☆☆☆☆

The packaging is just mediocre soap buy at 28€ broken receipt and in a simple bubble envelope it could put a nice soap box or a small cardboard pouch given the price of the soap

User icon
Amelle C.
purchased on 04/12/2020
Translated review
1 /5
★☆☆☆☆

I did not receive my order for more than 2 weeks.

User icon
Hedy B.
purchased on 05/12/2020
Translated review
1 /5
★☆☆☆☆

Hello, I placed this order on Black Friday: with this promotion on the "BOXES" in the tab of your website specific to the box set! In the Black Friday offers all the options were presented with this beautiful gold and white very stylish box which finally convinced me to select your product that I had planned to OFFER ! I had also heard about the notoriety of the brand I am writing to express the feeling of disappointment and anger that I had when I opened my package with BULK ! products not presented in a box as indicated in the reference " crazy days% face box : cf pj It's the first time that I receive a " product box ", without the box ;!!!! We make fun of the customer ! I expected to offer a gift of Quality, with a beautiful presentation in accordance with the notoriety of the brand and I find myself with boxes of creams wrapped in bubble wrap ! not to mention that the base price suggests with some evidence that the shipment will be done automatically with this presentation, it's the first time I see this in a brand !! it's really misleading the customer, for a first contact customer satisfaction and trust are not there. Kind regards

User icon
Annie-laure A.
purchased on 02/12/2020
Translated review
1 /5
★☆☆☆☆

Disappointed with the after-sales service, the order was very late to be processed and sent despite messages informing that the shipment was quite urgent.

User icon
Peggy T.
purchased on 20/11/2020
Translated review
1 /5
★☆☆☆☆

My previous orders were perfect but my last one made this site finished for me. No answer to my emails since my last order was never delivered on 03/12 and on 05/12 it did not move I am disappointed.

User icon
Célia R.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

Hello, a (complaint) email was sent to you a few days ago and still no response from you. Consider that I would no longer be a customer of yours.

User icon
Remy K.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

Nul

User icon
Leslie L.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

No effect

User icon
Yasmine B.
purchased on 30/11/2020
Translated review
1 /5
★☆☆☆☆

Soap received all damaged ... damage

User icon
Pauline M.
purchased on 04/12/2020
Translated review
1 /5
★☆☆☆☆

Parcel not received And it's getting worrying

User icon
Eric B.
purchased on 03/12/2020
Translated review
1 /5
★☆☆☆☆

Shitty. Incomplete order, late delivery. Never again.

User icon
David L.
purchased on 26/11/2020
Translated review
1 /5
★☆☆☆☆

My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.

User icon
Florian G.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Great product

User icon
Hassna Y.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Very very very disappointed with the presentation of the goat's milk soap in addition very expensive for the holidays I was expecting a nice gift package nil nil even a camenber is better wrapped

User icon
Véronique P.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Package arrived open and damaged

User icon
Nathalie D.
purchased on 21/11/2020
Translated review
1 /5
★☆☆☆☆

The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.

User icon
Christelle B.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

My package was not delivered to the address I requested, impossible to contact pin-up secret really very disappointed, in addition they took me I have more news of my package

User icon
Yousera D.
purchased on 28/11/2020
Translated review
1 /5
★☆☆☆☆

Putting names in unless it's a mistake would be nice.

User icon
Pascal E.
purchased on 27/11/2020
Translated review
1 /5
★☆☆☆☆

Order two soaps: one brown, one white. After several orders, this has never happened to me. Since it goes on the face skin, I won't put the brown soap on my skin. Disappointed

User icon
Solene F.
purchased on 21/11/2020
Translated review
1 /5
★☆☆☆☆

I've got even more pimples

User icon
Soleyne G.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

Very very very very bad, I don't recommend it at all, it's not greasy without oil whereas it's very greasy and it worsens the case of imperfections, really horrible, I'm sorry.

User icon
Asmae E.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

I'm still not my package.

User icon
Meline C.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. You got your money back but I didn't get my order. Very disappointed, it's not my problem if there are problems with the Post Office. Either you pay me back or you send me my order against signature because currently you have not provided me with the proof. This does not even deserve a star. This is the first time I've ordered from you and well it's the last.

User icon
Anais D.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

The soap dried everything out on the inside of my hands. As for the face cream it's the same, it dries out my skin a lot.

User icon
Mélynda S.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

I had an allergic reaction to the different products. My skin burned slightly when the products were applied. I am super disappointed with the purchase.

User icon
Faïda A.
purchased on 27/11/2020
Translated review
1 /5
★☆☆☆☆

None of the pimples that I didn't have and psoriasis has been a bad thing for fragile skin.

User icon
Melissa C.
purchased on 23/11/2020
Translated review
1 /5
★☆☆☆☆

1 week of use and a lot of pimples appear. Very, very disappointed, so I'm thinking of stopping today.

User icon
Alexandra M.
purchased on 23/11/2020
Translated review