/10
★★★★★
based on 77376 reviews published
★★★★★
based on 77376 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
Emma B.
purchased on 17/01/2022
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1
/5
★☆☆☆☆
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
Yosr O.
purchased on 17/01/2022
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1
/5
★☆☆☆☆
I am not satisfied with the product very disappointed
Magdalena A.
purchased on 16/01/2022
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1
/5
★☆☆☆☆
The product gives me even more pimples
Salome V.
purchased on 16/01/2022
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1
/5
★☆☆☆☆
Creams not conform to those I usually buy! Very disappointed
Sandrine G.
purchased on 15/01/2022
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1
/5
★☆☆☆☆
Unfortunately a real catastrophe.
Woodeline E.
purchased on 16/01/2022
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1
/5
★☆☆☆☆
Products not conform to the description, mad more buttons and plates than anything else. I am disappointed with these products
Cindy B.
purchased on 16/01/2022
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1
/5
★☆☆☆☆
Excuse me, I have received my package, I am in the testing phase
Floriane S.
purchased on 14/01/2022
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1
/5
★☆☆☆☆
I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed
Cecile B.
purchased on 16/01/2022
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1
/5
★☆☆☆☆
It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.
Nadia K.
purchased on 13/01/2022
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1
/5
★☆☆☆☆
My order was incomplete I was missing a cream in the pack 😢
Nathalie H.
purchased on 12/01/2022
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1
/5
★☆☆☆☆
A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!
Oceane M.
purchased on 30/12/2021
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1
/5
★☆☆☆☆
There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order
Sandra L.
purchased on 08/01/2022
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1
/5
★☆☆☆☆
I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.
Jodie G.
purchased on 27/12/2021
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1
/5
★☆☆☆☆
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
Kelly V.
purchased on 05/01/2022
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1
/5
★☆☆☆☆
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
Nadiége D.
purchased on 06/01/2022
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1
/5
★☆☆☆☆
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
Mallet M.
purchased on 06/01/2022
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1
/5
★☆☆☆☆
Charge twice the amount of the order! Message sent to customer service but no answer!
Melina C.
purchased on 05/01/2022
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1
/5
★☆☆☆☆
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
Emmnuelle H.
purchased on 05/01/2022
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1
/5
★☆☆☆☆
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
Sophie W.
purchased on 18/12/2021
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1
/5
★☆☆☆☆
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
Aurelie B.
purchased on 30/12/2021
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1
/5
★☆☆☆☆
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
Mélanie B.
purchased on 30/12/2021
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1
/5
★☆☆☆☆
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
Jurado E.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
Rissel S.
purchased on 28/12/2021
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1
/5
★☆☆☆☆
I have even more pimples than before. Bad product served by lying influencers.
Emilie M.
purchased on 29/12/2021
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1
/5
★☆☆☆☆
Not received the right products
Kandia D.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Not serious
Alexandrina L.
purchased on 27/12/2021
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1
/5
★☆☆☆☆
Order received very very late without excuse really disappointed
Ludivine C.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
They forgot a product and they redirect me to the post office which can't do anything...
Charlene G.
purchased on 25/12/2021
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1
/5
★☆☆☆☆
Sending the wrong item and customer service not responding
Vanessa P.
purchased on 25/12/2021
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