/10
★★★★★
based on 70709 published reviews
★★★★★
based on 70709 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
I received an incomplete order I declare a missing product but I am asked to send back a picture of the product and the package. Of course I had thrown the package away...... I was not reimbursed for the missing product
Benedicte B.
purchased on 12/03/2022
Translated review1/5
★☆☆☆☆
Concerning the precious complexion soap there is nothing to say because I have been using it for years. However I was clearly disappointed because there was a problem with my order which came from your site and no commercial gesture was made, which is very disappointing for a customer who has been loyal to you for years.
Marion F.
purchased on 10/03/2022
Translated review1/5
★☆☆☆☆
Not compatible with pregnant women because of essential oils (sage among others)
Célia P.
purchased on 09/03/2022
Translated review1/5
★☆☆☆☆
I had a lot of buttons...
Camille J.
purchased on 09/03/2022
Translated review1/5
★☆☆☆☆
Very disappointed by the commercial service. Indeed while I am used to order a certain box, this one was delivered to me without the usual box, but in simple bubble wrap, which I find unacceptable the price that it costs (more than 100 euros!). It was a gift, so I asked the sales department to send me a box and they refused. So for my part it was my last order on this site which has no recognition for its good and faithful customers.
Eléonore F.
purchased on 09/03/2022
Translated review1/5
★☆☆☆☆
Unfortunately, the pin up secret product did not work on my skin. My pimples did not get any better. I am disappointed.
Léna R.
purchased on 09/06/2021
Translated review1/5
★☆☆☆☆
Frankly disgusted by your commercial thecnique you fideliser mm not your regular customer to say that I made you of the pub but tempis I found another mark less expensive and which fidelise with a product 3 times less expensive and as good as yours I advise against your mark for lack of commercial technique Never an attention a gift a promotion obliged to pass by your bitch of infuenceuses to have me 30% lollllll nullllll you are
Rabia G.
purchased on 07/03/2022
Translated review1/5
★☆☆☆☆
The soap is great but the cream is not more
Salima K.
purchased on 06/03/2022
Translated review1/5
★☆☆☆☆
I would have liked to have the composition of the product and especially that it is well noted essential oil and that it is noted not recommended for pregnant women!
Kathy C.
purchased on 04/03/2022
Translated review1/5
★☆☆☆☆
Not received the package...
Angélique F.
purchased on 04/03/2022
Translated review1/5
★☆☆☆☆
I ordered a goat's milk soap but received one that was yellow in color, while the soap is white. I am very disappointed.
Farah A.
purchased on 04/03/2022
Translated review1/5
★☆☆☆☆
Amount deducted 2 times ... still no refund
Caroline D.
purchased on 28/02/2022
Translated review1/5
★☆☆☆☆
Very disappointed I was looking forward to my order but ... The soap dries my skin very much, I am red and my skin peels I do not recommend
Adeline P.
purchased on 28/02/2022
Translated review1/5
★☆☆☆☆
I ordered the goat's milk soap. Honestly the smell is very strong not at all pleasant. After 2 or 3 uses I had a pimple rash. I really regret this purchase especially at this price.
Salwa E.
purchased on 25/02/2022
Translated review1/5
★☆☆☆☆
Really disappointed, I am missing 1 out of 3 items. I've been checking with the post office for 1 week now and no news. Knowing that the package was well closed, it's incredible not to take responsibility and do a minimum to return the service that is due. The customer is really not king. Terribly disappointed!
Marina P.
purchased on 27/02/2022
Translated review1/5
★☆☆☆☆
Very disappointed with the products (hand and foot cream) by scanning the product I realized that it is very badly noted and even 1 product considered as endocrine disruptor prohibited since March 2022 in Europe it is inadmissible! I ask for a refund of my products!
Margot H.
purchased on 23/02/2022
Translated review1/5
★☆☆☆☆
I did not receive my package
Magali V.
purchased on 04/02/2022
Translated review1/5
★☆☆☆☆
Ordered on february 25th. Package still blocked at the post office on March 9. No refund, no sending of a new order, no commercial gesture. I have to wait 15 working days for the post office to deign to answer. It is therefore the customer who must suffer the consequences. SAV has to be improved.
Sebastien D.
purchased on 25/02/2022
Translated review1/5
★☆☆☆☆
I have been prone to eczema since I was a little girl, having seen the ads for this product, I decided to try it. From the first application, red patches, almost burned, and irritation, I renewed the experience twice to give the product a chance, but it was catastrophic and I had the same problem again. Product that I will not use any more!
Kelly R.
purchased on 21/02/2022
Translated review1/5
★☆☆☆☆
The cream opened in my package received several mail with photo to support sent without any response.
Celine C.
purchased on 21/02/2022
Translated review