9.3/10
★★★★★
based on 79025 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

My package arrived in a very bad condition, it deteriorated the products, whereas the packaging is supposed to be done with care.

User icon
Florian G.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Great product

User icon
Hassna Y.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Very very very disappointed with the presentation of the goat's milk soap in addition very expensive for the holidays I was expecting a nice gift package nil nil even a camenber is better wrapped

User icon
Véronique P.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

Package arrived open and damaged

User icon
Nathalie D.
purchased on 21/11/2020
Translated review
1 /5
★☆☆☆☆

The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.

User icon
Christelle B.
purchased on 29/11/2020
Translated review
1 /5
★☆☆☆☆

My package was not delivered to the address I requested, impossible to contact pin-up secret really very disappointed, in addition they took me I have more news of my package

User icon
Yousera D.
purchased on 28/11/2020
Translated review
1 /5
★☆☆☆☆

Putting names in unless it's a mistake would be nice.

User icon
Pascal E.
purchased on 27/11/2020
Translated review
1 /5
★☆☆☆☆

Order two soaps: one brown, one white. After several orders, this has never happened to me. Since it goes on the face skin, I won't put the brown soap on my skin. Disappointed

User icon
Solene F.
purchased on 21/11/2020
Translated review
1 /5
★☆☆☆☆

I've got even more pimples

User icon
Soleyne G.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

Very very very very bad, I don't recommend it at all, it's not greasy without oil whereas it's very greasy and it worsens the case of imperfections, really horrible, I'm sorry.

User icon
Asmae E.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

I'm still not my package.

User icon
Meline C.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend. You got your money back but I didn't get my order. Very disappointed, it's not my problem if there are problems with the Post Office. Either you pay me back or you send me my order against signature because currently you have not provided me with the proof. This does not even deserve a star. This is the first time I've ordered from you and well it's the last.

User icon
Anais D.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

The soap dried everything out on the inside of my hands. As for the face cream it's the same, it dries out my skin a lot.

User icon
Mélynda S.
purchased on 25/11/2020
Translated review
1 /5
★☆☆☆☆

I had an allergic reaction to the different products. My skin burned slightly when the products were applied. I am super disappointed with the purchase.

User icon
Faïda A.
purchased on 27/11/2020
Translated review
1 /5
★☆☆☆☆

None of the pimples that I didn't have and psoriasis has been a bad thing for fragile skin.

User icon
Melissa C.
purchased on 23/11/2020
Translated review
1 /5
★☆☆☆☆

1 week of use and a lot of pimples appear. Very, very disappointed, so I'm thinking of stopping today.

User icon
Alexandra M.
purchased on 23/11/2020
Translated review
1 /5
★☆☆☆☆

I have sent an email to customer service and am still waiting for the answer .......

User icon
Marion V.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

The products burned my skin, I don't recommend for dry and sensitive skins

User icon
Fanny D.
purchased on 23/11/2020
Translated review
1 /5
★☆☆☆☆

I bought the goat's milk soap and and the peeling. The soap has a very strong smell and dries the skin, I use it for my hands, vi the price I will not throw it away. The peeling is a scrub without grain and is of no interest to me. I did not like the products of this brand.

User icon
Angélique C.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

Hello Very disappointed of the products the mask peeling burned my face and I had big red plate very disappointed me who was impatient to try ...😕😕

User icon
Eva T.
purchased on 21/11/2020
Translated review
1 /5
★☆☆☆☆

Making the skin very dry didn't help me at all but rather made things worse...

User icon
Emeline G.
purchased on 22/11/2020
Translated review
1 /5
★☆☆☆☆

I did not receive my package, no answer from the merchant. The Laposte site tells me that it was delivered when it is totally wrong !!!

User icon
Matthias N.
purchased on 19/11/2020
Translated review
1 /5
★☆☆☆☆

This company is a beautiful swindle they make false advertisements and they sent me half of my order and the Sav let's not talk about it I had a small c....... insolent who played on the words to fall asleep whereas I intended to make full of Christmas presents of their so-called company from there it has some out of question I do not recommend this site at all

User icon
Salwa E.
purchased on 19/11/2020
Translated review
1 /5
★☆☆☆☆

Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.

User icon
Perrine H.
purchased on 18/11/2020
Translated review
1 /5
★☆☆☆☆

Nulll

User icon
Maylie A.
purchased on 14/11/2020
Translated review
1 /5
★☆☆☆☆

I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.

User icon
Sabrine F.
purchased on 16/11/2020
Translated review
1 /5
★☆☆☆☆

I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.

User icon
Zoé M.
purchased on 13/11/2020
Translated review
1 /5
★☆☆☆☆

I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.

User icon
Isabelle L.
purchased on 14/11/2020
Translated review
1 /5
★☆☆☆☆

Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.

User icon
Ariane A.
purchased on 13/11/2020
Translated review
1 /5
★☆☆☆☆

HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...

User icon
Sheherazade C.
purchased on 12/11/2020
Translated review
1 /5
★☆☆☆☆

I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.

User icon
Estelle D.
purchased on 12/11/2020
Translated review
1 /5
★☆☆☆☆

My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.

User icon
Annabelle D.
purchased on 12/11/2020
Translated review
1 /5
★☆☆☆☆

Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...

User icon
Samia A.
purchased on 11/11/2020
Translated review
1 /5
★☆☆☆☆

Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.

User icon
Susana C.
purchased on 06/11/2020
Translated review
1 /5
★☆☆☆☆

Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate

User icon
Melanie M.
purchased on 09/11/2020
Translated review
1 /5
★☆☆☆☆

This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.

User icon
Victor P.
purchased on 08/11/2020
Translated review
1 /5
★☆☆☆☆

Nothing fancy Classical soap

User icon
Pauline C.
purchased on 08/11/2020
Translated review
1 /5
★☆☆☆☆

I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.

User icon
Sabrina B.
purchased on 07/11/2020
Translated review
1 /5
★☆☆☆☆

It burns my face

User icon
Célia J.
purchased on 06/11/2020
Translated review
1 /5
★☆☆☆☆

I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.

User icon
Maloup V.
purchased on 01/11/2020
Translated review