9.3/10
★★★★★
based on 77376 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
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Maria H.
purchased on 21/12/2021
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1 /5
★☆☆☆☆
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
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Marie A.
purchased on 21/12/2021
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1 /5
★☆☆☆☆
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
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Emilie D.
purchased on 21/12/2021
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1 /5
★☆☆☆☆
A lot of advertising for products that are not worth it. My skin is burnt and my acne has gotten worse. I don't recommend this product at all and am angry at myself for buying it. These products are just marketing, done by instagrammers.
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Elodie G.
purchased on 21/12/2021
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1 /5
★☆☆☆☆
Hello, I am disappointed, since I have been using your products, I have more and more imperfections on my face. I think that your products do not work with my skin type.
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Laurane D.
purchased on 21/12/2021
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1 /5
★☆☆☆☆
The jar of cream arrived with dry residue all over the inside of the lid and on top of the cream! Disappointing especially for the quality / price ratio. Nothing to say about the soaps that arrived in good condition.
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Meghane P.
purchased on 19/12/2021
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1 /5
★☆☆☆☆
Very disappointed, a strong smell and not good. Not possible to use it
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Laura S.
purchased on 18/12/2021
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1 /5
★☆☆☆☆
Big red plate appeared Questioning on components by message no news
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Cynthia G.
purchased on 18/12/2021
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1 /5
★☆☆☆☆
After a week and a half no difference on my skin
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Cyrielle G.
purchased on 19/12/2021
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1 /5
★☆☆☆☆
The texture of Gommage has changed and so has the soap
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Naima B.
purchased on 18/12/2021
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1 /5
★☆☆☆☆
I did not receive the right products. I had to waste my time at the post office to return the wrong products. Once the products were received by pin-up the right products were sent to me but not received in time for my Christmas gifts. I regret that I did not receive a commercial gesture.
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Virginie B.
purchased on 29/11/2021
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1 /5
★☆☆☆☆
I did not receive my package and the explanations are not clear
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Ahmed F.
purchased on 15/12/2021
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1 /5
★☆☆☆☆
This product gave me a lot of pimples, a kind of allergy.
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Aminata O.
purchased on 16/12/2021
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1 /5
★☆☆☆☆
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
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Sabrina R.
purchased on 10/12/2021
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1 /5
★☆☆☆☆
The perfect soap when the peeling is a scam
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Sylvie B.
purchased on 12/12/2021
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1 /5
★☆☆☆☆
Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️
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Tiphaine H.
purchased on 11/12/2021
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1 /5
★☆☆☆☆
Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.
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Laurie J.
purchased on 16/11/2021
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1 /5
★☆☆☆☆
Missing items
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Jennifer O.
purchased on 10/12/2021
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1 /5
★☆☆☆☆
Horrible I have the face burned of the large plates and buttons !!!! To be avoided
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Priscillia R.
purchased on 08/12/2021
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1 /5
★☆☆☆☆
Disappointed with the toxic products of the product purchased and the response of the customer service
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Zaessinger S.
purchased on 06/12/2021
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1 /5
★☆☆☆☆
Package received in bad condition the cream was damaged
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Julie R.
purchased on 07/12/2021
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1 /5
★☆☆☆☆
Products full of endocrine disruptors. To be avoided.
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Audrey S.
purchased on 23/11/2021
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1 /5
★☆☆☆☆
Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !
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Océane C.
purchased on 28/11/2021
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1 /5
★☆☆☆☆
When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus
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Marie L.
purchased on 24/11/2021
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1 /5
★☆☆☆☆
I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.
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Valérie G.
purchased on 30/11/2021
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1 /5
★☆☆☆☆
I am very disappointed that I did not receive my full order. I wanted to test your products for the first time and I am really confused.
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Rossana C.
purchased on 25/11/2021
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1 /5
★☆☆☆☆
The product I received does not correspond to my order. Please come back to me as soon as possible to find a solution (refund or return of the real product).
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Linda H.
purchased on 27/11/2021
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1 /5
★☆☆☆☆
I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.
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Dominique S.
purchased on 28/11/2021
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1 /5
★☆☆☆☆
My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.
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Corinne C.
purchased on 30/11/2021
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1 /5
★☆☆☆☆
For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...
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Mathilde V.
purchased on 27/11/2021
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