★★★★★
based on 79026 reviews published
Latest negative customer reviews
I still haven't received my order for about 10 days. My package is lost and I have no news.........!!!!
I took these products because I've seen that they reduce acne and scarring...... For me it's the opposite. More pimples and bigger pimples. I don't have any allergies or sensitive skin. Disappointed
The soap irritated my face and brought out a lot of pimples. My hands felt like winter when it's cold. I put it in the trash, and I spent 2.90 € for a donkey milk soap in the pharmacy. I strongly advise against it but I am obliged to put a star to validate my opinion On the other hand fast delivery
No news of the package since it was shipped on September 17, it is September 29...
After having applied for 2 days to follow (soap + cream without oil) the products on my face. A lot of pimples appeared! Pimples resembling small blisters, under the chin, all along the jaw line, on the cheeks and forehead. Very disappointed for a rather exorbitant price.
Ineffective product still a scam
We make you believe in a free delivery and you have to pay 25 euros in customs fees! Roughly the price of half of my order Information stipulated but deliberately hidden in the conditions of sale This is not correct I will not order any more and will inform the Swiss buyers via the networks to prevent them from being scammed like me!
Give me some buttons!!! Really it's a scam, girls with sensitive skins I strongly advise against it.
I have never received my order, but I am still waiting for my parcel.... I do not recommend it at all.
I received my package, open and empty! I do not have the right to a refund.
Hello, I am very unhappy my soap was broken when I received my package just incomprehensible. I hope to have a gesture from you. Looking forward to your return, Sincerely,
Zero notice as I have not received anything 😡😡
It gives me even more pimples, pimples under my skin that I never had before and a super red skin !!! Only the cream suits me.
It hasn't changed anything to my skin problems but I think it all depends on the skin of each person ....
I started using soap and quite frankly I'm disappointed. In just a few days of use it has given me pimples, when it should be the opposite. I don't recommend buying it.
Order 517967280 placed on 15/08/2020, still not received and the customer service does not answer me. Deplorable and scandalous!!!!
Disappointed ☹️
Poor customer service
I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)
Soap came in crumbs
The product gives bcp of pimples Absolutely not effective Misleading advertising
Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.
Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!
It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.
Order supposedly delivered never received
Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.
Makes the skin dry, irritated. I wouldn't recommend it.
I did not receive my order
Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.
Pas bien
My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either
Ineffective
It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable
The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!
He gave me a lot of pimples and I have very dry skin after use.
Still waiting for my package
Allergy to the product
I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service
Hello, I have received my order but one item is missing.
It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.