9.3/10
★★★★★
based on 78632 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Disappointed ☹️

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Manel S.
purchased on 03/09/2020
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1 /5
★☆☆☆☆

Poor customer service

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Houtteville P.
purchased on 04/09/2020
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1 /5
★☆☆☆☆

I am very disappointed with your quality of service regarding my claim of the Colissimo delay! ( delivery 9 days after the order ! Delay not respected !)

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Viet Nga L.
purchased on 31/08/2020
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1 /5
★☆☆☆☆

Soap came in crumbs

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Aurélien S.
purchased on 27/08/2020
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1 /5
★☆☆☆☆

The product gives bcp of pimples Absolutely not effective Misleading advertising

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Anne R.
purchased on 28/08/2020
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1 /5
★☆☆☆☆

Very bad experience for the never before seen order. Complicated to receive it with serves that send the ball back and forth.

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Zara C.
purchased on 21/08/2020
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1 /5
★☆☆☆☆

Zero zero ! So far I haven't received my order and the customer service gives false information ! Frankly I do not recommend it at all!

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Hanaa A.
purchased on 22/08/2020
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1 /5
★☆☆☆☆

It is a product that contains components that are not recommended during pregnancy. There is no information about this on the site or on the product packaging. I've looked at the consumer reviews myself. So I am not currently using my product because I am pregnant.

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Aurore G.
purchased on 18/08/2020
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1 /5
★☆☆☆☆

Order supposedly delivered never received

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Pauline W.
purchased on 16/08/2020
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1 /5
★☆☆☆☆

Catastrophic! Two weeks I use it and all the pimples come out. I keep on using it for another week just in case, and then I stop if there is no improvement.

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Melanie N.
purchased on 16/08/2020
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1 /5
★☆☆☆☆

Makes the skin dry, irritated. I wouldn't recommend it.

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Belinda J.
purchased on 11/08/2020
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1 /5
★☆☆☆☆

I did not receive my order

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Chirine B.
purchased on 03/08/2020
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1 /5
★☆☆☆☆

Soap received in poor condition. The customer service didn't quite live up to my expectations. I have received a coupon code, thank you very much, but this does not solve the problem. The soap should have been packed properly which was not the case. It was bound to get damaged, Cdlt.

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Pauline L.
purchased on 11/08/2020
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1 /5
★☆☆☆☆

Pas bien

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Oznur E.
purchased on 07/08/2020
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1 /5
★☆☆☆☆

My package was returned after just 3 days of waiting to pick it up from the merchant. In spite of 2 messages later or I was expecting an answer we will send you back this one it is an error. I am indeed answered we see that your order has returned to us but we wait until it returns to us in our premises to start the dispute to find out what really happened and then we will deliver again ... but I will pay for this order and in return I expect delivery and not that you still take the time to make the meal when I am not at fault. From the moment you can see that this order is returning why make me wait to send me another one without wasting my time again. Do not exaggerate either

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Linda G.
purchased on 05/08/2020
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1 /5
★☆☆☆☆

Ineffective

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Amandine A.
purchased on 26/07/2020
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1 /5
★☆☆☆☆

It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable

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Sophie R.
purchased on 06/08/2020
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1 /5
★☆☆☆☆

The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!

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Marine T.
purchased on 06/08/2020
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1 /5
★☆☆☆☆

He gave me a lot of pimples and I have very dry skin after use.

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Maely G.
purchased on 01/08/2020
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1 /5
★☆☆☆☆

Still waiting for my package

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Marie L.
purchased on 30/07/2020
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1 /5
★☆☆☆☆

Allergy to the product

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Sabrina G.
purchased on 28/07/2020
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1 /5
★☆☆☆☆

I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service

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Julie H.
purchased on 30/07/2020
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1 /5
★☆☆☆☆

Hello, I have received my order but one item is missing.

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Morgana T.
purchased on 29/07/2020
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1 /5
★☆☆☆☆

It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.

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Egzona H.
purchased on 24/04/2020
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1 /5
★☆☆☆☆

Has no manpower on me hasn't made my spots a flop for me no change

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Yasmina I.
purchased on 24/07/2020
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1 /5
★☆☆☆☆

I didn't like this product at all I'm disappointed it gave me an acne flare-up that I can't get rid of.

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Sarah C.
purchased on 25/07/2020
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1 /5
★☆☆☆☆

Decided because I still haven't received my order

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Angelique L.
purchased on 26/07/2020
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1 /5
★☆☆☆☆

When I opened my package at home my bottle of oil free cream was broken so I am very disappointed I will not recommend it anymore it's a shame because I like these products very much crdlm Audrey markarian

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Audrey M.
purchased on 23/07/2020
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1 /5
★☆☆☆☆

I got 40€ in customs. I'm really disgusted.

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Mirella B.
purchased on 21/07/2020
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1 /5
★☆☆☆☆

Parcel never arrived and no response from customer service

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Aurélie A.
purchased on 22/07/2020
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1 /5
★☆☆☆☆

I haven't received a product!!!

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De M.
purchased on 21/07/2020
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1 /5
★☆☆☆☆

Complications with my order

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Sorenza D.
purchased on 17/07/2020
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1 /5
★☆☆☆☆

Disappointed with the composition of the oil-free cream. Unfortunately I did not check before buying it because I really thought I was dealing with a clean brand.

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Sabrina B.
purchased on 14/07/2020
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1 /5
★☆☆☆☆

The pump for the oil-free cream doesn't work. Customer service suggests that I cut the nozzle??? Customer service sucks, especially since I told them it was for a gift. Given the price, if I can give you any advice, run away !

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Carla P.
purchased on 10/07/2020
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1 /5
★☆☆☆☆

The product looks good but the packaging is very poor. I'm disappointed with the price of the item.

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Delphine L.
purchased on 13/07/2020
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1 /5
★☆☆☆☆

Products that dry out the skin enormously!

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Marie P.
purchased on 10/07/2020
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1 /5
★☆☆☆☆

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy with the service and the pills work just fine.

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Delphine L.
purchased on 29/04/2020
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1 /5
★☆☆☆☆

I recently placed an order but I am very disappointed because the jar of the precious cream arrived damaged and opened so all the cream and out came out and I can't even save the situation to use the product.

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Salwa E.
purchased on 06/07/2020
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1 /5
★☆☆☆☆

Very disappointed, problem of delivery, the company pinup secret in compensation offers a vulgar cloth bag for an order of 70e.

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Jennifer H.
purchased on 17/06/2020
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1 /5
★☆☆☆☆

Package received but one item was missing... a little disappointed.

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Céline M.
purchased on 02/07/2020
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