9.3/10
★★★★★
based on 80157 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

It's been a week that I use the soap so too early to give my opinion, however I was very disappointed at the reception of the package, zero in terms of packaging at 26 € the soap you could at least put it in a cloth pouch. Unacceptable

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Sophie R.
purchased on 06/08/2020
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1 /5
★☆☆☆☆

The company is aware that there are other fraudulent sites in their names and they do nothing! And when a victim of the scams comes to explain the problem to them you have people without sympathy who tell you ba it's not us you've been scammed! Not even an excuse because the scam is in their name! Even if their soaps are good, the communication sucks!

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Marine T.
purchased on 06/08/2020
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1 /5
★☆☆☆☆

He gave me a lot of pimples and I have very dry skin after use.

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Maely G.
purchased on 01/08/2020
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1 /5
★☆☆☆☆

Still waiting for my package

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Marie L.
purchased on 30/07/2020
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1 /5
★☆☆☆☆

Allergy to the product

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Sabrina G.
purchased on 28/07/2020
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1 /5
★☆☆☆☆

I put a star, but I can't put zero... I didn't receive my package and I feel like you don't care... I don't recommend it! Unnecessary customer service

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Julie H.
purchased on 30/07/2020
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1 /5
★☆☆☆☆

Hello, I have received my order but one item is missing.

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Morgana T.
purchased on 29/07/2020
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1 /5
★☆☆☆☆

It took me 4 and a half months to receive my package and it was returned to sender and I still had to pay the return shipping costs. I find that unacceptable.

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Egzona H.
purchased on 24/04/2020
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1 /5
★☆☆☆☆

Has no manpower on me hasn't made my spots a flop for me no change

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Yasmina I.
purchased on 24/07/2020
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1 /5
★☆☆☆☆

I didn't like this product at all I'm disappointed it gave me an acne flare-up that I can't get rid of.

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Sarah C.
purchased on 25/07/2020
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1 /5
★☆☆☆☆

Decided because I still haven't received my order

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Angelique L.
purchased on 26/07/2020
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1 /5
★☆☆☆☆

When I opened my package at home my bottle of oil free cream was broken so I am very disappointed I will not recommend it anymore it's a shame because I like these products very much crdlm Audrey markarian

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Audrey M.
purchased on 23/07/2020
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1 /5
★☆☆☆☆

I got 40€ in customs. I'm really disgusted.

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Mirella B.
purchased on 21/07/2020
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1 /5
★☆☆☆☆

Parcel never arrived and no response from customer service

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Aurélie A.
purchased on 22/07/2020
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1 /5
★☆☆☆☆

I haven't received a product!!!

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De M.
purchased on 21/07/2020
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1 /5
★☆☆☆☆

Complications with my order

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Sorenza D.
purchased on 17/07/2020
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1 /5
★☆☆☆☆

Disappointed with the composition of the oil-free cream. Unfortunately I did not check before buying it because I really thought I was dealing with a clean brand.

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Sabrina B.
purchased on 14/07/2020
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1 /5
★☆☆☆☆

The pump for the oil-free cream doesn't work. Customer service suggests that I cut the nozzle??? Customer service sucks, especially since I told them it was for a gift. Given the price, if I can give you any advice, run away !

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Carla P.
purchased on 10/07/2020
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1 /5
★☆☆☆☆

The product looks good but the packaging is very poor. I'm disappointed with the price of the item.

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Delphine L.
purchased on 13/07/2020
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1 /5
★☆☆☆☆

Products that dry out the skin enormously!

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Marie P.
purchased on 10/07/2020
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1 /5
★☆☆☆☆

Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy with the service and the pills work just fine.

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Delphine L.
purchased on 29/04/2020
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1 /5
★☆☆☆☆

I recently placed an order but I am very disappointed because the jar of the precious cream arrived damaged and opened so all the cream and out came out and I can't even save the situation to use the product.

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Salwa E.
purchased on 06/07/2020
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1 /5
★☆☆☆☆

Very disappointed, problem of delivery, the company pinup secret in compensation offers a vulgar cloth bag for an order of 70e.

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Jennifer H.
purchased on 17/06/2020
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1 /5
★☆☆☆☆

Package received but one item was missing... a little disappointed.

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Céline M.
purchased on 02/07/2020
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1 /5
★☆☆☆☆

.

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Imene B.
purchased on 05/06/2020
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1 /5
★☆☆☆☆

15 days and still nothing received

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Channara T.
purchased on 08/06/2020
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1 /5
★☆☆☆☆

It's already been a week since I placed my order and I'm still waiting for it. I am therefore not in a position to leave a notice. In order to improve your customer relationship, I encourage you to change carriers, Colissimo being a very bad choice.

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Prisca G.
purchased on 30/06/2020
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1 /5
★☆☆☆☆

For the moment I can't say too much about my opinion because it's not long since I started using the product.

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Fatima Z.
purchased on 23/06/2020
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1 /5
★☆☆☆☆

No positive effects. I had a lot of pimples after using this range 👎🏾

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Aminata M.
purchased on 07/06/2020
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1 /5
★☆☆☆☆

Disappointed with the delivery time

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Sophie N.
purchased on 21/04/2020
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1 /5
★☆☆☆☆

My order dated April 14, 2020 got lost on the way. It was necessary to insist strongly (emails then call) to send it back at the end of June. A bit long for a soap. On a positive note, the customer service over the phone was efficient.

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Marie-catherine M.
purchased on 14/04/2020
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1 /5
★☆☆☆☆

Not satisfied with the product. That greases my skin

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Violette M.
purchased on 14/06/2020
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1 /5
★☆☆☆☆

Order made on 23/06/2020, debited but still not received because colissimo does not have the necessary information to deliver me. It is abnormal that between you and the delivering company, there is no agreement. I don't give a damn if I call their customer service to solve this problem.

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Anthony H.
purchased on 23/06/2020
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1 /5
★☆☆☆☆

The soap gave me microcysts.

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Lolita C.
purchased on 17/06/2020
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1 /5
★☆☆☆☆

I find that soap smells like product. It shocks me especially that basic, the soap is made with 100% natural products (so disappointed ...).

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Leila L.
purchased on 25/06/2020
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1 /5
★☆☆☆☆

I absolutely do not recommend the goat's milk soap which gave me a lot of pimples even though I did not have any particular skin problems. TO RUN AWAY

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Luan C.
purchased on 09/06/2020
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1 /5
★☆☆☆☆

We receive the products in a letter, I think that in view of the prices of the products, he could make an effort...

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Audrey A.
purchased on 08/06/2020
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1 /5
★☆☆☆☆

Hello sorry to announce you that my package was incomplete and nothing was made big disappointment on your part to be worth what rightfully

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Saida M.
purchased on 11/04/2019
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1 /5
★☆☆☆☆

It's not a miracle product. I half-recommend it.

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Akila C.
purchased on 23/05/2020
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1 /5
★☆☆☆☆

Did not take into account the request for cancellation.

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Carla R.
purchased on 26/05/2020
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