★★★★★
based on 79643 reviews published
Latest negative customer reviews
Disappointed with the composition of the oil-free cream. Unfortunately I did not check before buying it because I really thought I was dealing with a clean brand.
The pump for the oil-free cream doesn't work. Customer service suggests that I cut the nozzle??? Customer service sucks, especially since I told them it was for a gift. Given the price, if I can give you any advice, run away !
The product looks good but the packaging is very poor. I'm disappointed with the price of the item.
Products that dry out the skin enormously!
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy with the service and the pills work just fine.
I recently placed an order but I am very disappointed because the jar of the precious cream arrived damaged and opened so all the cream and out came out and I can't even save the situation to use the product.
Very disappointed, problem of delivery, the company pinup secret in compensation offers a vulgar cloth bag for an order of 70e.
Package received but one item was missing... a little disappointed.
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15 days and still nothing received
It's already been a week since I placed my order and I'm still waiting for it. I am therefore not in a position to leave a notice. In order to improve your customer relationship, I encourage you to change carriers, Colissimo being a very bad choice.
For the moment I can't say too much about my opinion because it's not long since I started using the product.
No positive effects. I had a lot of pimples after using this range 👎🏾
Disappointed with the delivery time
My order dated April 14, 2020 got lost on the way. It was necessary to insist strongly (emails then call) to send it back at the end of June. A bit long for a soap. On a positive note, the customer service over the phone was efficient.
Not satisfied with the product. That greases my skin
Order made on 23/06/2020, debited but still not received because colissimo does not have the necessary information to deliver me. It is abnormal that between you and the delivering company, there is no agreement. I don't give a damn if I call their customer service to solve this problem.
The soap gave me microcysts.
I find that soap smells like product. It shocks me especially that basic, the soap is made with 100% natural products (so disappointed ...).
I absolutely do not recommend the goat's milk soap which gave me a lot of pimples even though I did not have any particular skin problems. TO RUN AWAY
We receive the products in a letter, I think that in view of the prices of the products, he could make an effort...
Hello sorry to announce you that my package was incomplete and nothing was made big disappointment on your part to be worth what rightfully
It's not a miracle product. I half-recommend it.
Did not take into account the request for cancellation.
Nul
I'm very unhappy with the delivery because I placed an order on April 27th and I still haven't received my package yet. Nobody to date keeps me informed I find it really not inadmissible !
I bought the soap and the day cream. I don't use it anymore because the soap dried my face too much and the cream doesn't smell good. I did not notice any change or see the goods made.
Before sending the satisfaction questionnaire you should have received the order and tested it.
I strongly advise against people who get pimples very easily and who have acne-prone skin at times because I have started the goat's milk soap which after each wash dries the skin a lot even with a good complementary routine. After a while the soap causes big pimples that don't need to be there with a good routine and are supposed to disappear after a long use of pin-up products. This observation was approved by friends who don't necessarily have the same skin type as mine.
Frankly I'm a little disappointed because I don't have the expected result I don't see any change an improvement Too bad...
No change
Having taken a box, I expected to receive the box in a nice box of the brand, instead of this I received everything in bulk in a box.
Unfortunately I have not received all my products and it's now 1 week since I contacted the brand no action has been made I paid for a product without receiving it. A mistake can happen but I find it scandalous.
I've been using the products for over a month! And yesterday I made the decision to stop! I have even more pimples than before! I'm extremely on it
Goat's milk soap is a horror, it dries out the skin, tightens it and causes dryness pimples! Concerning the precious cream, it is also a disaster, 2 weeks of use and the cream starts to give off a chemical smell (resembling Chlorine for swimming pools...) My skin had an outbreak of pimples supposedly to "purify". It is not true, I had pimples and red patches everywhere. To run away!
Your products are worthless. Hyper disappointed with the composition of the misleading advertising. I wish to be reimbursed. I'm preparing my article to advertise negatively on your products. A horror.
Completely dried out my skin, created microcysts. My skin has never been in such a state. I don't even dare to look at myself in the mirror anymore. Avoid at all costs.
It blackened my face and it didn't take off any stains!
No change in my skin or my husband's skin...
Good only for drying the skin causes more pimples than anything else.