★★★★★
based on 78632 reviews published
Latest negative customer reviews
Ça marche pas
No result
Package never received
Package never received
I did not receive my order
One star and still it's too much... For more than a month I've been waiting for my comedy! I am now sending out the order form and have received all the necessary information about your product. Avoid!
Received half of the package, then he is offered to return an item for a cream that they did not put in the package and he refuses. Very disappointed by the service and the sending of the packages, I do not recommend and I would not order any more on any site.
Disappointed
Worse than before, a lot of pimples appeared horrible, went back to my old beauty routine and it's starting to go away. Lame
No effect
That soap made me get patches that look like eczema patches. However, I apply the oil-free cream right after using the soap to moisturize.
I am very very disappointed with the soap I ordered and I have heard a lot of good things about it but I am really disappointed in two uses I had a lot of big pimples and I never had any pfff I don't recommend any damage at all
I had an allergic reaction to the products...
I don't like goat's milk soap at all, it gave me a lot of pimples !!! I don't recommend
It's a product that didn't work on me, on the contrary, it increased my pimples. I don't recommend it.
Your products are a never-ending scam. Peeling does not remove dead skin although the impression is good. Soap doesn't work at all, on the contrary, it created skin problems for me. The mask dries out the skin, that's all. And finally the scrub makes the skin oily. The oil-free cream does not moisturize the skin. I went to my Dermatologist's and I intend to sue you for false advertising.
Nickel package on arrival and big disappointment on opening, all boxes crushed, loose items in the box
I did receive the soap but you had sent it to me in a simple bubble envelope and my soap was damaged. At 26€ the soap I would still have liked it to be sent with care. I tried the soap morning and evening with masks twice a week and after drying my skin I only saw a slight improvement on the pimples but not on the spots. I would look for another solution. Thank you for the quick delivery.
Deception, deception and scam. I'll put a star to validate or I'll put a minus 10.
I still have not received my order yet. It's been more than 10 days since I placed it, so your logistics is working smoothly.
I really don't like the possibility of a refund at all?
The package was scheduled to arrive before Christmas... It arrived on the 26th..
My skin got dry, I got red patches and it burned me.
The soap is not suitable for my skin new pimple came out when I had no base I had only stains
The very drying soap for the cream nothing crazy
I am very pleased with the delivery. I have received all items in my order in two shipments just as you stated in your order. When I contact the customer service department they send me the same email 2x straight away with the same message saying that they are going to start a contest with the post office. But I still haven't heard from them yet. Since December 23rd 2019 my package has not moved from the warehouse. I won't recommend it anymore.
I had a reaction to the soap and two weeks to be delivered or more if I hadn't reported it.
Extremely long delivery time. No information from the site.
In one box, several nickel products except for a jar of cream which had come out of its packaging half torn and without a seal. I asked for an exchange of the product or a refund => the after-sales service doesn't want to hear anything because it's quite normal that some jars have no seal and it's the transport that damaged the packaging of only one jar of cream, which moreover was the only product without a seal...I won't order anymore on this site.
Bad
Twice as many buttons?
Burning sensations
Soap has given me a lot of pimples. I'm disappointed.
I bought a box as a gift for 116€ and pin-up secret did not send a box (as indicated on the site) but the items as is in a vulgar cardboard box. I reported this to customer service who replied that the term box mentioned on the site did not mean a packing box at all. it's really very petty considering the price of the products, this salesman plays with words to mislead his customers because the term box would have been much clearer. this is the first and last time I order products from them because there is a lot of competition and the consumer always has a choice. The attention paid to these customers is zero
Makes it even more pimpley
No change after 2 weeks, I'm accumulating and seeing more buttons.
It hasn't changed anything on my skin except for bringing me extra pimples...
Hello, soap gives me pimples! Thank you
I've been using it for 10 days and it gave me disappointed pimples even though it smells good.
I started the pinup routine at the beginning I really appreciate the products my skin texture was refining, a luminous complexion but when I tried peeling I had an instant acne flare-up as soon as I rinsed my face my swollen face on the T-zone where I just erased. My face was all red and burnt. I talked to a friend of mine who is a beautician and apparently a client told her that your line was causing her problems as well. For my part I had to solve the problem by going to the pharmacy for an allergy but it didn't work and my doctor had to prescribe a treatment. The problem is still not solved. I've had this shitty pimple for a week now because of your game.