9.3/10
★★★★★
based on 77342 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
Making the skin very dry didn't help me at all but rather made things worse...
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Emeline G.
purchased on 22/11/2020
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1 /5
★☆☆☆☆
I did not receive my package, no answer from the merchant. The Laposte site tells me that it was delivered when it is totally wrong !!!
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Matthias N.
purchased on 19/11/2020
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1 /5
★☆☆☆☆
This company is a beautiful swindle they make false advertisements and they sent me half of my order and the Sav let's not talk about it I had a small c....... insolent who played on the words to fall asleep whereas I intended to make full of Christmas presents of their so-called company from there it has some out of question I do not recommend this site at all
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Salwa E.
purchased on 19/11/2020
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1 /5
★☆☆☆☆
Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.
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Perrine H.
purchased on 18/11/2020
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1 /5
★☆☆☆☆
Nulll
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Maylie A.
purchased on 14/11/2020
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1 /5
★☆☆☆☆
I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.
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Sabrine F.
purchased on 16/11/2020
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1 /5
★☆☆☆☆
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
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Zoé M.
purchased on 13/11/2020
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1 /5
★☆☆☆☆
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
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Isabelle L.
purchased on 14/11/2020
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1 /5
★☆☆☆☆
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
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Ariane A.
purchased on 13/11/2020
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1 /5
★☆☆☆☆
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
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Sheherazade C.
purchased on 12/11/2020
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1 /5
★☆☆☆☆
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
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Estelle D.
purchased on 12/11/2020
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1 /5
★☆☆☆☆
My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.
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Annabelle D.
purchased on 12/11/2020
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1 /5
★☆☆☆☆
Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...
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Samia A.
purchased on 11/11/2020
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1 /5
★☆☆☆☆
Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.
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Susana C.
purchased on 06/11/2020
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1 /5
★☆☆☆☆
Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate
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Melanie M.
purchased on 09/11/2020
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1 /5
★☆☆☆☆
This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.
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Victor P.
purchased on 08/11/2020
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1 /5
★☆☆☆☆
Nothing fancy Classical soap
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Pauline C.
purchased on 08/11/2020
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1 /5
★☆☆☆☆
I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.
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Sabrina B.
purchased on 07/11/2020
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1 /5
★☆☆☆☆
It burns my face
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Célia J.
purchased on 06/11/2020
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1 /5
★☆☆☆☆
I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.
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Maloup V.
purchased on 01/11/2020
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1 /5
★☆☆☆☆
Products full of endocrine disruptors
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Charlotte F.
purchased on 04/11/2020
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1 /5
★☆☆☆☆
Disappointed with the product that was sold as revolutionary I lost 39€.
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Kathia B.
purchased on 04/11/2020
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1 /5
★☆☆☆☆
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
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Charlie M.
purchased on 05/11/2020
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1 /5
★☆☆☆☆
Soap and cream without oil ordered, received that the soap and customer service responds that the weight was there and therefore everything was in accordance but the result I paid for two items and I have half the order very unsatisfied
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Sylvain L.
purchased on 02/11/2020
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1 /5
★☆☆☆☆
Not received
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Maureen B.
purchased on 04/11/2020
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1 /5
★☆☆☆☆
Honestly, the cream, peel and soap (yes because it is given the function of a face mask... LOL, it's really only a soap... at 26 €, anyway) don't live up to their promises. I'll even say better, these products tend to give me pimples. Let's add to that a cheap packaging like never... disappointed !!!!
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Jennifer D.
purchased on 04/11/2020
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1 /5
★☆☆☆☆
Catastrophic I strongly advise against this product, it gave me huge pimples and redness, it dries out the skin. TO RUN! Go see a dermatologist and do not waste your time with these trivialities.
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Imane E.
purchased on 02/11/2020
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1 /5
★☆☆☆☆
No results. Disappointed
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Kalsoum H.
purchased on 03/11/2020
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1 /5
★☆☆☆☆
I've been using the full range for my cheek scars for a week now. For the moment I have not had any long term effect.
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Hasibe E.
purchased on 02/11/2020
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1 /5
★☆☆☆☆
I've used it a few times, but I've given it more buttons.
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Leanna R.
purchased on 18/12/2019
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