9.3/10
★★★★★
based on 79391 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Customer service to shit, sent to the wrong parcel relay for the second time and no response from the after-sales service. I don't recommend it at all.

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Chloé D.
purchased on 12/03/2019
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1 /5
★☆☆☆☆

Scam! Unprofessional! I received only one product out of two! You didn't want to know anything so you're scammers !!! No more orders from you !!! Bye

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Aurélien C.
purchased on 11/03/2019
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1 /5
★☆☆☆☆

Soap is absolutely nothing exceptional for its price. Really don't be fooled by people who are paid to sell anything and everything...

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Amanda A.
purchased on 07/03/2019
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1 /5
★☆☆☆☆

I had ordered and been taken from two soaps and I only received one which was sent back to me after I complained, but that's not professional.

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Juhaina A.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

Unfavourable product

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Samira H.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

Mediocre, following the use of the products of the rednesses, full of buttons and imperfections appeared my skin is really horrible Moreover my skin was well with just a small button under the lips Without forgetting the skin which tugs I do not validate of the tt Knowing I price products I am very very very disappointed

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Anissa N.
purchased on 06/03/2019
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1 /5
★☆☆☆☆

I had asked to have my package delivered to the post office in my village but finally it arrived at a post office located more than 30 min from my home ..... Mail sent to customer service but still no response. it is inadmissible !!!!!!!!!

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Maud V.
purchased on 05/03/2019
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1 /5
★☆☆☆☆

Product without any effect! Very disappointed

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Alycia B.
purchased on 04/03/2019
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1 /5
★☆☆☆☆

Bof

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Alice B.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

ATTENTION Hello. I was charged to my account but never received my package as the shipping status was marked as delivered. And moreover they do not want to reimburse me or send me back the order... it's theft...

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Julie P.
purchased on 05/03/2019
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1 /5
★☆☆☆☆

I haven't received all of my products!

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Marion U.
purchased on 03/03/2019
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1 /5
★☆☆☆☆

Ineffective.

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Florian L.
purchased on 02/03/2019
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1 /5
★☆☆☆☆

Nul

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Betul Y.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

I saw no results between the before / after totally disappointed.

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Cydel P.
purchased on 23/01/2019
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1 /5
★☆☆☆☆

Nul

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Christella T.
purchased on 25/02/2019
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1 /5
★☆☆☆☆

Wrong product, 3 months before a response from the S.A.V., burn on the face because of the soap. To avoid

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Coralie S.
purchased on 09/12/2018
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1 /5
★☆☆☆☆

Bad communication for the arrival of the package. We do not choose the relay point, and the address of the relay point is very badly indicated (not the same address on the message received on the mailbox as on the SMS

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Lise L.
purchased on 01/03/2019
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1 /5
★☆☆☆☆

I have received all items in my order in two shipments just as you stated. Number unreachable . I hope to be at least pleased with the product when I receive it Lol!

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Meryl E.
purchased on 26/02/2019
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1 /5
★☆☆☆☆

The cream gives me a rash

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Jennifer B.
purchased on 28/02/2019
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1 /5
★☆☆☆☆

I didn't get my package

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Charisma P.
purchased on 27/02/2019
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1 /5
★☆☆☆☆

It's still making me more of a pimple.

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Barbora B.
purchased on 11/02/2019
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1 /5
★☆☆☆☆

I didn't get my package really disappointed

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Nadia B.
purchased on 25/02/2019
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1 /5
★☆☆☆☆

I received a broken product in its packaging, the oil-free cream... so very disappointed...

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Camille P.
purchased on 22/02/2019
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1 /5
★☆☆☆☆

It dried out my face and gave me little pimples.

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Selime D.
purchased on 23/02/2019
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1 /5
★☆☆☆☆

The pinup-secret soap will make a red stain appear under the eye it's been 2 months now that I have this stain, I have tried everything to make it go away and nothing was used I don't use the soap since the appearance of the stain. I don't recommend this product at all and yet I have heard positive opinions I am totally disappointed hoping that my stain will go away one day for the moment it's not going well.

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Zeynep O.
purchased on 20/01/2019
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1 /5
★☆☆☆☆

I didn't even use the products for a week, I had patches on my face. I had very dry skin, even my lips. Even though I didn't have any skin problems before. Very disappointed, the products are not suitable for all skin types.

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Adeline P.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

I'm allergic to this product!

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Marion B.
purchased on 19/02/2019
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1 /5
★☆☆☆☆

Late Arrivals

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Mathilde G.
purchased on 18/02/2019
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1 /5
★☆☆☆☆

Not so handmade and natural in composition... I'm disappointed.

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Diane D.
purchased on 16/02/2019
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1 /5
★☆☆☆☆

The soap is fine but I didn't get the oil I ordered... The after-sales service tells me to check with the Post Office and doesn't want to deal with it. I'm disappointed.

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Camille R.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

I used the soap once and it scratched my face and accentuated my pimples.

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Sabrina A.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

All right.

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Fadila Z.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!

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Daphnée G.
purchased on 12/02/2019
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1 /5
★☆☆☆☆

Delivery times too long

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Camille L.
purchased on 08/02/2019
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1 /5
★☆☆☆☆

Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!

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Davina C.
purchased on 23/01/2019
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1 /5
★☆☆☆☆

It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.

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Andréa G.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

I've never received a package

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Alexandra R.
purchased on 15/02/2019
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1 /5
★☆☆☆☆

Not received

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Angelina C.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

No results, and my daughter had an allergic reaction. We had to go to the doctor.

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Laetitia L.
purchased on 18/09/2018
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1 /5
★☆☆☆☆

Super nothing to say

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Emilie R.
purchased on 13/02/2019
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