/10
★★★★★
based on 76862 reviews published
★★★★★
based on 76862 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
Augustine S.
purchased on 30/04/2020
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1
/5
★☆☆☆☆
Order not received on you
Nicolza E.
purchased on 04/04/2020
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1
/5
★☆☆☆☆
Delivery time
Chloe L.
purchased on 17/02/2020
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1
/5
★☆☆☆☆
No customer service no customer service no
Soukaina Jawad B.
purchased on 01/05/2020
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1
/5
★☆☆☆☆
Very bad product
Lea H.
purchased on 15/04/2020
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1
/5
★☆☆☆☆
Note zero product open jar half and not full. Ineligible
Dalila N.
purchased on 03/04/2020
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1
/5
★☆☆☆☆
I expected a lot from this product, I respected the uses and in spite of that I didn't get any results. Disappointed!
Gloria B.
purchased on 02/04/2020
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1
/5
★☆☆☆☆
I have been waiting for my order for 1 month
Louis H.
purchased on 01/05/2020
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1
/5
★☆☆☆☆
Soap doesn't change anything to my skin
Hawa D.
purchased on 05/04/2020
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1
/5
★☆☆☆☆
Error in the order received, incorrect customer service in the solution to send me back my order.
Virginie L.
purchased on 08/05/2020
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1
/5
★☆☆☆☆
A little disappointed with the products that I don't find effective after 1 month of use, taking care to do as the brand advises.
Camille S.
purchased on 04/05/2020
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1
/5
★☆☆☆☆
Goat's milk cream, bad reaction of my skin, appearance of big acne pimples, I stopped using the cream and I only use goat's milk soap and another ordinary cream.
Lea G.
purchased on 02/05/2020
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1
/5
★☆☆☆☆
Because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...
Jawhar L.
purchased on 09/05/2020
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1
/5
★☆☆☆☆
I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend
Céline A.
purchased on 11/05/2020
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1
/5
★☆☆☆☆
My daughter and I had our face peeled and then it filled up with pimples after 2 days of use.
Christelle J.
purchased on 05/05/2020
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1
/5
★☆☆☆☆
3rd purchase of soap. This one lasted me only 3 weeks for one use per day only. Concerning the purchase of the oil-free cream, the pump was not working. No refund was made and no compliant product was returned.
Delphine V.
purchased on 05/04/2020
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1
/5
★☆☆☆☆
The worst soap I could test, it gave me a lot of pimples and stains never again.
Lucie F.
purchased on 03/04/2020
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1
/5
★☆☆☆☆
There is 30% of product missing from the jar of cream I ordered, moreover the packaging is damaged (to offer it is really disappointing). I sent a message to the customer service, in reply I was told that the jars are filled automatically and completely ignored the damaged aspect I had mentioned, asking me to show understanding . Really disappointed by the service and experience.
Niels D.
purchased on 02/05/2020
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1
/5
★☆☆☆☆
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
Mathilde T.
purchased on 01/05/2020
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1
/5
★☆☆☆☆
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
Axelle G.
purchased on 29/04/2020
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1
/5
★☆☆☆☆
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
Myriam J.
purchased on 01/05/2020
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1
/5
★☆☆☆☆
Boff
Ange B.
purchased on 24/04/2020
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1
/5
★☆☆☆☆
Twice that I order on your site and that my card is hacked it would be necessary to secure your site
Amandine R.
purchased on 06/05/2020
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1
/5
★☆☆☆☆
I only received half of my order and customer service has to be harassed to get an answer.
Ouijfen S.
purchased on 16/04/2020
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1
/5
★☆☆☆☆
I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.
Angèle L.
purchased on 04/05/2020
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1
/5
★☆☆☆☆
These products have made my face drier and more red, I have my skin more fragile so I leave it.
Camille T.
purchased on 30/04/2020
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1
/5
★☆☆☆☆
The soap burns my face when I use it so no use at all, I regret my purchase!
Ophélie G.
purchased on 29/04/2020
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1
/5
★☆☆☆☆
Nul nul nul
Zehra K.
purchased on 28/04/2020
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1
/5
★☆☆☆☆
I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again
Madisson T.
purchased on 30/04/2020
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1
/5
★☆☆☆☆
Scam
Adeline L.
purchased on 30/04/2020
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