9.3/10
★★★★★
based on 78794 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

I'm allergic to this product!

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Marion B.
purchased on 19/02/2019
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1 /5
★☆☆☆☆

Late Arrivals

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Mathilde G.
purchased on 18/02/2019
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1 /5
★☆☆☆☆

Not so handmade and natural in composition... I'm disappointed.

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Diane D.
purchased on 16/02/2019
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1 /5
★☆☆☆☆

The soap is fine but I didn't get the oil I ordered... The after-sales service tells me to check with the Post Office and doesn't want to deal with it. I'm disappointed.

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Camille R.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

I used the soap once and it scratched my face and accentuated my pimples.

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Sabrina A.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

All right.

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Fadila Z.
purchased on 17/02/2019
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1 /5
★☆☆☆☆

I have ordered a special pack with a goat's milk soap, oil-free cream peeling and a free soap. I only received the soap and the peeling and pinpup put it back on the post office account without even trying to find a solution I paid for something I didn't receive I wouldn't recommend them even if their products are good!

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Daphnée G.
purchased on 12/02/2019
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1 /5
★☆☆☆☆

Delivery times too long

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Camille L.
purchased on 08/02/2019
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1 /5
★☆☆☆☆

Delivery and after-sales service more than deplorable ... In spite of the efficiency of the products ordered, I will no longer recommend them!

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Davina C.
purchased on 23/01/2019
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1 /5
★☆☆☆☆

It says that the results are immediate, but I've been using the soap and cream for a week now. I have even more pimples than when I started.

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Andréa G.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

I've never received a package

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Alexandra R.
purchased on 15/02/2019
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1 /5
★☆☆☆☆

Not received

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Angelina C.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

No results, and my daughter had an allergic reaction. We had to go to the doctor.

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Laetitia L.
purchased on 18/09/2018
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1 /5
★☆☆☆☆

Super nothing to say

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Emilie R.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

Nul

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Soumia A.
purchased on 12/02/2019
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1 /5
★☆☆☆☆

I find that the service is not good, I ordered my colli in July 2018 it's February 2019 and I finally received my colli. I had to pay 3,90€ more for the transport whereas the colli never arrived expensive me and I did not have to recommend to go to seek my coli at the post office or any... so I would not order any more expensive you and would recommend to nobody to come expensive you very disappointed?

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Kinsley D.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

I don't know if this is normal, but this product on me develops a lot of pimples and my face gets hot. So I stopped. Money thrown away. I love it.

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Wendy C.
purchased on 13/02/2019
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1 /5
★☆☆☆☆

Poor packaging regarding my order ... product already opened, rather disturbing for a question of hygiene

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Elodie P.
purchased on 12/02/2019
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1 /5
★☆☆☆☆

Nul

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Vanessa C.
purchased on 12/02/2019
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1 /5
★☆☆☆☆

Compliant products. Fast delivery.

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Laurence P.
purchased on 29/01/2019
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1 /5
★☆☆☆☆

Hello, it's not working.

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Sophie H.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

I'm still waiting for my refund after my return.

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Coppélia P.
purchased on 05/02/2019
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1 /5
★☆☆☆☆

It's burning my face.

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Emel H.
purchased on 07/02/2019
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1 /5
★☆☆☆☆

I ended up with huge pimple patches on my face and skin that was completely assaulted! I don't recommend it!

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Margault P.
purchased on 05/02/2019
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1 /5
★☆☆☆☆

I'm not getting any results yet.

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Tissem E.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

Nul

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Nejma B.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

Can't even deliver a package to a door.

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Melodie K.
purchased on 07/02/2019
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1 /5
★☆☆☆☆

Two products are missing from my order and they tell me it's the post office's fault, but the package was intact and hadn't been opened... ARNAQUE

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Daisy L.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

He gave me too many pimples, too many cysts, too much red skin, frankly, very disappointed.

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Assia Y.
purchased on 05/02/2019
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1 /5
★☆☆☆☆

Absolutely awful experience with customer service. My package arrived safely but damaged. The product was not in it. After contacting the customer service several times, sending photos and evidence, they inform me that it does not concern them and even refuse to refund me. They let me deal with the carrier. Might as well tell you that I would never receive my product and yet I was charged. I do not recommend at all the customer service is non-existent and incorrect with consumers. Shameful and absurd!

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Anna T.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

I asked a question about a future partnership after I tried the product. Zero answer

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Naomi O.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

Order placed on February 4th and package still not received

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Leila L.
purchased on 04/02/2019
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1 /5
★☆☆☆☆

Bad, very bad. That soap filled me up with pimples. At this price I find it of very poor quality. I really don't recommend it.

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Elena A.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

He burned my skin and made spots I hate him.

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Claudia M.
purchased on 04/02/2019
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1 /5
★☆☆☆☆

It misses products and accuses the post office whereas it is a parcel delivered against signature and well closed shit site.

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Christian P.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

I have used viagra before and tried your generic brand and is the same.

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Manon C.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

Received my collis after almost 2 months

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Sara C.
purchased on 25/01/2019
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1 /5
★☆☆☆☆

Very late delivery! Article received more than a week later! And the customer service is not understanding and constantly puts the blame on the post office! No commercial gesture on their part for all that! I do not recommend their service!

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Sandy B.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

I didn't get what I ordered. And still no feedback from customer service

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Zoé L.
purchased on 29/01/2019
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1 /5
★☆☆☆☆

Very disappointed with the effects of the facial peel on my skin, I sent an email to customer service and after 1 week I still have no response from them !!!!. Very disappointed

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Karen R.
purchased on 30/01/2019
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