9.3/10
★★★★★
based on 80157 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

It's burning my face.

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Emel H.
purchased on 07/02/2019
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1 /5
★☆☆☆☆

I ended up with huge pimple patches on my face and skin that was completely assaulted! I don't recommend it!

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Margault P.
purchased on 05/02/2019
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1 /5
★☆☆☆☆

I'm not getting any results yet.

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Tissem E.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

Nul

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Nejma B.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

Can't even deliver a package to a door.

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Melodie K.
purchased on 07/02/2019
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1 /5
★☆☆☆☆

Two products are missing from my order and they tell me it's the post office's fault, but the package was intact and hadn't been opened... ARNAQUE

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Daisy L.
purchased on 06/02/2019
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1 /5
★☆☆☆☆

He gave me too many pimples, too many cysts, too much red skin, frankly, very disappointed.

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Assia Y.
purchased on 05/02/2019
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1 /5
★☆☆☆☆

Absolutely awful experience with customer service. My package arrived safely but damaged. The product was not in it. After contacting the customer service several times, sending photos and evidence, they inform me that it does not concern them and even refuse to refund me. They let me deal with the carrier. Might as well tell you that I would never receive my product and yet I was charged. I do not recommend at all the customer service is non-existent and incorrect with consumers. Shameful and absurd!

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Anna T.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

I asked a question about a future partnership after I tried the product. Zero answer

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Naomi O.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

Order placed on February 4th and package still not received

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Leila L.
purchased on 04/02/2019
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1 /5
★☆☆☆☆

Bad, very bad. That soap filled me up with pimples. At this price I find it of very poor quality. I really don't recommend it.

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Elena A.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

He burned my skin and made spots I hate him.

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Claudia M.
purchased on 04/02/2019
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1 /5
★☆☆☆☆

It misses products and accuses the post office whereas it is a parcel delivered against signature and well closed shit site.

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Christian P.
purchased on 03/02/2019
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1 /5
★☆☆☆☆

I have used viagra before and tried your generic brand and is the same.

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Manon C.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

Received my collis after almost 2 months

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Sara C.
purchased on 25/01/2019
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1 /5
★☆☆☆☆

Very late delivery! Article received more than a week later! And the customer service is not understanding and constantly puts the blame on the post office! No commercial gesture on their part for all that! I do not recommend their service!

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Sandy B.
purchased on 01/02/2019
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1 /5
★☆☆☆☆

I didn't get what I ordered. And still no feedback from customer service

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Zoé L.
purchased on 29/01/2019
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1 /5
★☆☆☆☆

Very disappointed with the effects of the facial peel on my skin, I sent an email to customer service and after 1 week I still have no response from them !!!!. Very disappointed

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Karen R.
purchased on 30/01/2019
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1 /5
★☆☆☆☆

Lame! I caught a lot of buttons and red plates! For example!

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Aurore P.
purchased on 31/01/2019
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1 /5
★☆☆☆☆

Damaged peel packaging and no after-sales service! I am still waiting for an answer from you! In addition, his skin care products dry the skin enormously! I do not recommend this brand!

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Claire C.
purchased on 30/01/2019
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1 /5
★☆☆☆☆

Hello after my first use I had a push of button on the chin, forehead and cheeks so almost 60th in the trash can thank you what a scam!

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Samia L.
purchased on 30/01/2019
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1 /5
★☆☆☆☆

Unsecured site ! I just recently placed an order with your company and got my bank account hacked.

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Janine D.
purchased on 28/01/2019
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1 /5
★☆☆☆☆

Still haven't gotten my order from the post office very disappointed.

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Mathilde A.
purchased on 29/01/2019
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1 /5
★☆☆☆☆

Sales department not up to scratch. Box checked by default in a relay point while in his own account he indicated delivery to a specific address . Good damage compared to the quality of the product despite the price.

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Sandra M.
purchased on 25/01/2019
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1 /5
★☆☆☆☆

The Products it gave me more buttons than anything else !!! 16€ for nothing !!!

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Ilham H.
purchased on 28/01/2019
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1 /5
★☆☆☆☆

I have not yet received my package and no one is able to tell me where it is and no one is answering my emails and I want a refund but strangely no one is answering.

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Sandy D.
purchased on 15/01/2019
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1 /5
★☆☆☆☆

The boxes never arrive on time or products are always missing. I won't recommend them anymore. And I strongly advise against it because I am so disappointed. I dare to hope for a commercial gesture from them.

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Laura D.
purchased on 23/01/2019
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1 /5
★☆☆☆☆

There's some product missing. Not answering emails...

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Sonya C.
purchased on 25/01/2019
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1 /5
★☆☆☆☆

Nul

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Dounia B.
purchased on 13/01/2019
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1 /5
★☆☆☆☆

I only received 1 product out of 2 ordered and the service tells me that I received both .... I do not recommend

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Bouchra I.
purchased on 24/01/2019
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1 /5
★☆☆☆☆

I'm still waiting for my order. I understand you have a big problem with the delivery.

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Lisa T.
purchased on 22/01/2019
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1 /5
★☆☆☆☆

I placed an order on 19/01/2019, we are now on 31/01/2019 and I still haven't received my order yet, I sent an exclamation point about a week ago that I hadn't received a reply from anyone else !!! I feel ripped off, robbed! I don't have my order and I don't have my money! I find this unacceptable! I tried to call the number given on the site, but I have no one on the other end of the line! I am very disappointed! I was looking forward to this order, my pleasure is spoiled!

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Imene S.
purchased on 19/01/2019
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1 /5
★☆☆☆☆

Hello After multiple exchanges following the return of my order I was not satisfied. I had to pay back the shipment without any commercial gesture. Disappointing

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Sabrina K.
purchased on 21/01/2019
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1 /5
★☆☆☆☆

Perfect

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Alexandra M.
purchased on 15/01/2019
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1 /5
★☆☆☆☆

Still not received the package after 2 months

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Amélie L.
purchased on 13/12/2018
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1 /5
★☆☆☆☆

I have tested your face pack products and I have side effects, contrary to everything you can promise. After several weeks of use I noticed dry skin and also the appearance of small red pimples and a burning sensation. Very poor quality products

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Soumya E.
purchased on 13/01/2019
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1 /5
★☆☆☆☆

No transparency when it comes to the components of the product (I asked for the INCI list of ingredients by email and I never got an answer) this list should be visible on the site, it is a legal obligation...

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Elsa A.
purchased on 17/01/2019
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1 /5
★☆☆☆☆

A delivery that was planned at my home, which finally ended up at a relay point in another city! I contacted the after-sales service who didn't want to know anything about it! No respect even disrespectful!

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Elodie C.
purchased on 17/01/2019
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1 /5
★☆☆☆☆

Totally lame strawberry scrub with the white stuff inside that hurts like hell.... Hygiene should make small boxes at least out of cardboard or boxes that we buy because we really don't know where to put it..... Otherwise the goat's milk mask soap is very good but always the hygiene question is the same. And for the peeling very good but don't do the whole face because it sticks in the face's down... To be done only on the nose or the areas with black fists!

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Sophie N.
purchased on 16/01/2019
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1 /5
★☆☆☆☆

Hello I don't know why my I had a tingling sensation on my face when I applied it so my face was covered in red plaque.

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Sara O.
purchased on 14/01/2019
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