9.3/10
★★★★★
based on 78630 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

20 days I've been waiting 20 days for my order and they say the same thing will happen, but that's all they say.

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Aline V.
purchased on 22/11/2018
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1 /5
★☆☆☆☆

To this day I still haven't gotten the order.

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Sandy R.
purchased on 21/11/2018
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1 /5
★☆☆☆☆

I got Mongolia with the half fun pot falling into the box.

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Mehdi B.
purchased on 22/11/2018
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1 /5
★☆☆☆☆

I received my grout with the products open and 1 half empty.

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Coralie B.
purchased on 22/11/2018
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1 /5
★☆☆☆☆

No interest

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Vanessa M.
purchased on 21/11/2018
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1 /5
★☆☆☆☆

The products have given me huge pimples. I've never had as many pimples as I did with his products.

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Lydia M.
purchased on 23/10/2018
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1 /5
★☆☆☆☆

Soap that sells dreams but does not remove imperfections and pimples as mentioned.

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Aicha A.
purchased on 13/06/2018
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1 /5
★☆☆☆☆

Product Dissatisfaction

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Sarah B.
purchased on 12/09/2018
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1 /5
★☆☆☆☆

These are really mediocre products. It gave me burns on my face and stains, especially the cream did that to me. I paid almost 70€ and I'm really disappointed with these products that are sold as miracle products. Completely disappointed.

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Zahira K.
purchased on 19/06/2018
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1 /5
★☆☆☆☆

Delivery time not respected I waited more than a month before getting an answer product damage very well

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Anastasia B.
purchased on 22/08/2018
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1 /5
★☆☆☆☆

Zero

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Laetitia Y.
purchased on 12/06/2018
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1 /5
★☆☆☆☆

Product arrived damaged, manufactured abroad and composition not detailed

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Alessia S.
purchased on 07/05/2018
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1 /5
★☆☆☆☆

I don't see any change, for me at all these products don't work at all.

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Meliha G.
purchased on 18/07/2018
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1 /5
★☆☆☆☆

Customer service unreachable and unanswered message for months for an order still not received I do not recommend this site My complaints have remained unanswered

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Sarah A.
purchased on 19/07/2018
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1 /5
★☆☆☆☆

Soap can ...requests no returns with a product that does not work

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Sabrina G.
purchased on 26/06/2018
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1 /5
★☆☆☆☆

Expensive, and it didn't make my pimples disappear in my face. I'm not buying

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Nouzha H.
purchased on 07/06/2018
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1 /5
★☆☆☆☆

No effect

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Lilas R.
purchased on 02/06/2018
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1 /5
★☆☆☆☆

Ineffective products!

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Nacima B.
purchased on 12/07/2018
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1 /5
★☆☆☆☆

I was happy to receive the cream after the good opinions which I panse are false and after 1 month of use I find myself with the skin filled with pimples and any red consultation with the dermatologist who tells me immediately to stop using this cream which is of low range thus very disappointed especially that I took the expensive pack to have a horrible face I do not recommend.

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Celine M.
purchased on 29/06/2018
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1 /5
★☆☆☆☆

I caught some big plates in my face. Never again!

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Sanaa C.
purchased on 07/06/2018
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1 /5
★☆☆☆☆

Product filled with wrong product !!!!!

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Rachida B.
purchased on 19/06/2018
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1 /5
★☆☆☆☆

Waiting time too long to get an answer by email. I had to ring 3 times because of lack of understanding, it cost me 17 eur for 3 communications. Lack of precision, tells me that they do not make a registered letter if we are not at home, so that after a 2 nd return of the blow 7.80eur postage ... I find myself with registered in the mailbox! I wanted to be reimbursed because I'm fed up with all this, a person says that I've exceeded the time limit to be reimbursed, then they send me an email to tell me that the person reimburses right away, and in the end no, they don't reimburse... Not very reliable and professional this site. Even if the product I bought is great, I will not order anymore and I would not even advise this site to my worst enemy!

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Laetitia C.
purchased on 19/11/2018
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1 /5
★☆☆☆☆

No effect

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Sana I.
purchased on 13/06/2018
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1 /5
★☆☆☆☆

Products inneffective Service after sale can be courteous

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Elodie P.
purchased on 29/04/2018
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1 /5
★☆☆☆☆

A really long wait, 2-3 months I think.

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William S.
purchased on 23/05/2018
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1 /5
★☆☆☆☆

The customer service never answers I have contacted them 2 times Moreover error of place of delivery In short the product is good but the customer service is very bad.

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Stephanie M.
purchased on 19/11/2018
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1 /5
★☆☆☆☆

Totally dissatisfied with the products that gave me a lot of pimples. A deplorable customer service that is hard to decipher emails.

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Laura N.
purchased on 03/10/2018
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1 /5
★☆☆☆☆

Really inefficient service, very disappointed!

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Margaux G.
purchased on 02/08/2018
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1 /5
★☆☆☆☆

The site itself is not bad, but I can't say the same about the products.

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Caroline P.
purchased on 15/11/2018
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1 /5
★☆☆☆☆

I didn't get everything I ordered. They sent it back and they were wrong again. And finally after months of emailing them they didn't refund me or send me the missing products. really bad

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Noémie C.
purchased on 30/04/2018
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1 /5
★☆☆☆☆

I've been waiting for almost 2 weeks for my package!

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Safae B.
purchased on 11/11/2018
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1 /5
★☆☆☆☆

I would never order again, I just ordered a soap in early October, I still haven't received it. Do you think it's normal?

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Léane B.
purchased on 30/09/2018
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1 /5
★☆☆☆☆

I had problems with the shipping of the order and never had a commercial gesture from them so no professionalism.

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Adeline E.
purchased on 05/08/2018
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1 /5
★☆☆☆☆

Clearly aberrant. Order placed on 31/10. We are the 22/11 and after about 7 calls I am finally offered to send me back my order but to REPAY the shipping costs because my package was lost. Customer service crap, we are promised a return mail to keep us informed of the progress of our order but never anything. Forced to fight for a refund. It's a SCANDAL. To run away.

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Axelle C.
purchased on 31/10/2018
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1 /5
★☆☆☆☆

Quite disappointed with the products, I don't see a big difference in my skin. Ordinary products and not making any big difference, at least in my case.

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Afifa S.
purchased on 04/11/2018
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1 /5
★☆☆☆☆

Very aggressive for my damaged skin

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Soumya R.
purchased on 06/11/2018
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1 /5
★☆☆☆☆

10 days I'm waiting for my package

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Clara S.
purchased on 04/11/2018
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1 /5
★☆☆☆☆

I still haven't received anything. However, the payment was well made!!!

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Hélène F.
purchased on 04/11/2018
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1 /5
★☆☆☆☆

Shit! I have normal skin and see how it's dried my skin! Supposedly it takes away the marks, pimples and so on, doesn't tell the whole story ! On the contrary it stings and leaves the skin red... stupid for being tempted ! Damn social networks with its pseudo stars with their promo code ! Run away from !!!!

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Domitille B.
purchased on 05/11/2018
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1 /5
★☆☆☆☆

There's no such thing as a no-good, no-good, no-good TV people who make product investments to make money, but the product he advises us on is really rubbish! ⛔️❌ I don't recommend it at all.

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Mélina T.
purchased on 29/10/2018
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