/10
★★★★★
based on 77342 reviews published
★★★★★
based on 77342 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The very drying soap for the cream nothing crazy
Karima F.
purchased on 20/12/2019
Translated review
1
/5
★☆☆☆☆
I am very pleased with the delivery. I have received all items in my order in two shipments just as you stated in your order. When I contact the customer service department they send me the same email 2x straight away with the same message saying that they are going to start a contest with the post office. But I still haven't heard from them yet. Since December 23rd 2019 my package has not moved from the warehouse. I won't recommend it anymore.
Lea O.
purchased on 22/12/2019
Translated review
1
/5
★☆☆☆☆
I had a reaction to the soap and two weeks to be delivered or more if I hadn't reported it.
Alice V.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Extremely long delivery time. No information from the site.
Julie P.
purchased on 28/11/2019
Translated review
1
/5
★☆☆☆☆
In one box, several nickel products except for a jar of cream which had come out of its packaging half torn and without a seal. I asked for an exchange of the product or a refund => the after-sales service doesn't want to hear anything because it's quite normal that some jars have no seal and it's the transport that damaged the packaging of only one jar of cream, which moreover was the only product without a seal...I won't order anymore on this site.
Magali S.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Bad
Samantha A.
purchased on 17/12/2019
Translated review
1
/5
★☆☆☆☆
Twice as many buttons?
Coralie C.
purchased on 13/12/2019
Translated review
1
/5
★☆☆☆☆
Burning sensations
Guillaume N.
purchased on 15/12/2019
Translated review
1
/5
★☆☆☆☆
Soap has given me a lot of pimples. I'm disappointed.
Sumeyra Z.
purchased on 13/12/2019
Translated review
1
/5
★☆☆☆☆
I bought a box as a gift for 116€ and pin-up secret did not send a box (as indicated on the site) but the items as is in a vulgar cardboard box. I reported this to customer service who replied that the term box mentioned on the site did not mean a packing box at all. it's really very petty considering the price of the products, this salesman plays with words to mislead his customers because the term box would have been much clearer. this is the first and last time I order products from them because there is a lot of competition and the consumer always has a choice. The attention paid to these customers is zero
Carole A.
purchased on 14/12/2019
Translated review
1
/5
★☆☆☆☆
Makes it even more pimpley
Sofya M.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
No change after 2 weeks, I'm accumulating and seeing more buttons.
Madina Z.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
It hasn't changed anything on my skin except for bringing me extra pimples...
Khadija B.
purchased on 15/12/2019
Translated review
1
/5
★☆☆☆☆
Hello, soap gives me pimples! Thank you
Damla D.
purchased on 15/12/2019
Translated review
1
/5
★☆☆☆☆
I've been using it for 10 days and it gave me disappointed pimples even though it smells good.
Laura B.
purchased on 13/12/2019
Translated review
1
/5
★☆☆☆☆
I started the pinup routine at the beginning I really appreciate the products my skin texture was refining, a luminous complexion but when I tried peeling I had an instant acne flare-up as soon as I rinsed my face my swollen face on the T-zone where I just erased. My face was all red and burnt. I talked to a friend of mine who is a beautician and apparently a client told her that your line was causing her problems as well. For my part I had to solve the problem by going to the pharmacy for an allergy but it didn't work and my doctor had to prescribe a treatment. The problem is still not solved. I've had this shitty pimple for a week now because of your game.
Celia D.
purchased on 12/12/2019
Translated review
1
/5
★☆☆☆☆
The products don't work, on the contrary they give you a lot of horrible pimples.
Camélia S.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Products dangerous to the skin contain a lot of endocrine disruptors
Nour J.
purchased on 12/12/2019
Translated review
1
/5
★☆☆☆☆
I never had any pimples before, since I've been using it I've been getting pimples and I can't get them to go away. I had bought it for my co-catrice by for buttons in +! Scar level no change has taken place
Chaïma A.
purchased on 13/12/2019
Translated review
1
/5
★☆☆☆☆
The site is fine, delivery OK. On the other hand, products that irritate, burn and create extra red patches on the face. Bad reaction of the products as far as I'm concerned.
Victoria J.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Unfortunately, I am not satisfied with the products at all! I have ordered the goat soap peeling and cream set without oil. First of all to know I have skin that often tends to make imperfections and more or less oily. For a long time I've been using the goat's milk soap. I was delighted but I wanted to make a routine with a complete range of products so I ordered it. Already I received a cream without oil defective that is to say that the pump bottle was not working nothing out the customer service tells me then to cut with a scissors which still does not work then I am told to return it and then I am sent back a product knowing that I waited almost 2 weeks for the receipt of products I refused and I take the material with a brush! Super seen the price after the first application and so far, 3 weeks of use, the products are extremely pricking my skin! So much so that after use it looks like my skin is burnt like after a big sunburn. My skin is itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy, itchy. After 3 weeks of use my skin has gone from oily to dry or even very very dry! And it is absolutely not better! I'm peeling my face! Then as far as peeling is concerned, I do not recommend it at all, it does not work at all, the texture is really bad, very hard to apply and excrement is hard to remove, moreover, we think that it is dead skin that is removed with the peeling, whereas this is the only friction of the product, a real dope for this product...! Apart from burning the skin it does nothing I strongly advise against this brand.
Chafia L.
purchased on 07/12/2019
Translated review
1
/5
★☆☆☆☆
I haven't had any changes in three weeks.
Keteleen C.
purchased on 04/12/2019
Translated review
1
/5
★☆☆☆☆
I have received open complementary boxes and the only answer from the so-called customer service (only reachable through the contact form) is 40% on a next order, so no commercial gesture.
Sophie D.
purchased on 10/12/2019
Translated review
1
/5
★☆☆☆☆
Catastrophic soap reaction I wish to be reimbursed thank you
Ahlam M.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
First order and I'm disappointed delivery problem, still waiting for an answer.
Zara C.
purchased on 12/12/2019
Translated review
1
/5
★☆☆☆☆
Very expensive for soap, I found the same one at 3.50 in an organic cosmetics store. Product sold 4 times the price it's really worth all its price because it's influencers who advertise it there. And this product is not at all revolutionary, it gives very dry skin compared to the one I found.
Laurie M.
purchased on 08/12/2019
Translated review
1
/5
★☆☆☆☆
Nul
Kenza M.
purchased on 08/12/2019
Translated review
1
/5
★☆☆☆☆
I got red patches on my face after applying the goat soap...
Amélie A.
purchased on 09/12/2019
Translated review
1
/5
★☆☆☆☆
Nothing has changed !!!!!!!!!!! Shit.
Faiza D.
purchased on 07/12/2019
Translated review
1
/5
★☆☆☆☆
I am delighted with the soap, however the cream 2nd order is the second pump that does not work! No return on salesman seen the price it is raging!
Stéphanie S.
purchased on 09/12/2019
Translated review