9.3/10
★★★★★
based on 77339 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
A customer service not very available and not very friendly moreover the order is sent in a basic envelope without any packaging Delayed delivery! Damage.....
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Marina M.
purchased on 28/10/2018
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1 /5
★☆☆☆☆
My skin is very dry after the application of soap and cream.
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Eden B.
purchased on 28/10/2018
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1 /5
★☆☆☆☆
I'm missing a product in my parcel and at the price we pay they can't even provide a claim service at the post office!!! I find it unacceptable that I have to take care of this...
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Anne-laure D.
purchased on 27/10/2018
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1 /5
★☆☆☆☆
Very disappointed by the products received especially one.
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Samira A.
purchased on 22/10/2018
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1 /5
★☆☆☆☆
Lame. They canceled my order because I put in 2 coupon codes. Pitiful customer service. Their email replies full of spelling mistakes.
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Naima A.
purchased on 23/10/2018
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1 /5
★☆☆☆☆
Bad, gives pimples
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Anne-julie B.
purchased on 18/10/2018
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1 /5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I am very happy, so is my girlfriend.
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Deborah T.
purchased on 15/10/2018
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1 /5
★☆☆☆☆
I did not receive my first package because apparently it was sent to the post office while I was waiting for it at home. Then bcp exchanges messages with customer service who gives me a payment to make for the shipping costs. I was unable to pay for it. So I exceeded a second order but the shipping costs in addition were not charged to me .... so they did not deliver my order: I am still waiting for .... because they have debited the amount of the products on my visa and they have the products .....
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Emmanuelle R.
purchased on 10/10/2018
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1 /5
★☆☆☆☆
I still haven't received the package
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Olivia M.
purchased on 16/10/2018
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1 /5
★☆☆☆☆
Pretty good but one of my ordered product has been replaced by another ...
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Mathilde B.
purchased on 03/10/2018
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1 /5
★☆☆☆☆
Didn't get my package in time, disappointed...
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Louise R.
purchased on 13/10/2018
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1 /5
★☆☆☆☆
Mask arrived damaged.
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Laurie G.
purchased on 12/10/2018
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1 /5
★☆☆☆☆
The products are great, but I received my oil-free cream with a faulty pump, I sent them an email and they said they were going to send me a new pump... I'm still waiting for it. I'm really unhappy with the after-sales service... I'm wasting too much cream by going to get it in the tube with a stick...
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Amelie S.
purchased on 11/10/2018
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1 /5
★☆☆☆☆
Fast shipping. The mask presents lumps impossible to apply on the one hand, and on the other hand a galley without name to remove, I do not advise occurs
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Nelly J.
purchased on 03/10/2018
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1 /5
★☆☆☆☆
I was disappointed when I last ordered the goat's milk soap, it doesn't match the one I had previously.
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Chahinaz K.
purchased on 01/10/2018
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1 /5
★☆☆☆☆
The peeling does not adhere easily to the skin "lumps" moreover after 2min "small balls" are formed on the down of the skin very hard to remove. When the soap it stung me enormously the skin I had to rinse it very quickly. I tried again 2 days after idem! I had red patches on the face! I bought this range because I only have oily skin and a few blackheads and dilated pores. I have never had such a problem with a cosmetic product! Even the precious cream doesn't suit me at all, my skin is absolutely not matified. I am very disappointed and I won't recommend this range to my friends.
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Severine L.
purchased on 05/10/2018
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1 /5
★☆☆☆☆
I'm not satisfied with my purchase, I expected much better. I find the advertising for this product far too exaggerated.
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Camelias L.
purchased on 05/10/2018
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1 /5
★☆☆☆☆
I wanted to try the goat's milk cream so I added the cream and the care that goes with it but it didn't work and it didn't give me any results, I'm very unhappy.
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Sabrine F.
purchased on 08/10/2018
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1 /5
★☆☆☆☆
Very disappointed! Buttons ++++ after 2 months of use, so I stopped and I don't find it as good as what they say, texture ... You're disappointed, I wouldn't recommend it.
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Jessie M.
purchased on 04/10/2018
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