9.3/10
★★★★★
based on 70501 published reviews

Latest negative customer reviews

1/5
★☆☆☆☆
Even more buttons with
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Lucile F.(acheteur vérifié)
purchased on 13/04/2020 
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1/5
★☆☆☆☆
Allergic to the product for disappointed "magic" products
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Joanna R.(acheteur vérifié)
purchased on 19/04/2020 
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1/5
★☆☆☆☆
Unfortunately I was scammed the first time and I lost 37 euros because a site passed itself off as you I think some communication could have been made. All the more I warned your team who didn't even give a promo code or advantage to compensate for the damage. Disappointed
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Fadwa B.(acheteur vérifié)
purchased on 19/04/2020 
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1/5
★☆☆☆☆
Vicious circle when you use it more than 2 times + button
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Chloe A.(acheteur vérifié)
purchased on 23/03/2020 
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1/5
★☆☆☆☆
Despite several complaints, I never received my package. A reversal of orders and/or addresses having taken place at pin-up! Very disappointing Dominique
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Dominique L.(acheteur vérifié)
purchased on 11/05/2020 
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1/5
★☆☆☆☆
Thank you for your follow up, I did receive the pills and had an opportunity to try them. I had previously been paying a very high price through prescriptions from my local GP. I am very happy with the products but I would not place any more orders because the customer service is terrible. Sincerely
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Sarah S.(acheteur vérifié)
purchased on 07/04/2020 
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1/5
★☆☆☆☆
Disappointed one waits for the influencers to talk about it all the time my skin has not changed buy you any soap cleansing scrub they will do the job and personal if you have acne problems is that the treatment of the dermatologist and a food hygiene and make all the products that the doctor prescribes to dry pimples ect After if your skin does not have acne but blemishes make you in phamarcie Disappointed with soap And oil but I have not tested the rest so I would re order to give my opinion on everything it is possible that the rest is well after it is like everything you have to be diligent and especially do not forget all the products are not necessarily for your skin your skin is unique so what is good for me may be bad or vice versa so you have to take my opinion and all the opinions out of curiosity but must make its own opinion to be able to judge a product. You try it and then you can tell how your skin reacts. But to know what is good for Bertrand can be bad ... so don't judge a brand on opinions and don't make my mistake I had the impression that it was the product because influencers have a track record they all say the same thing about the product or you can see that they are lying because all skins are different and a product does not act the same from my skin to the skin of the other! I speak with sincerity I have nothing to gain the brand does not pay me and to be even more I would test the rest to give you my opinion but as I said the reaction of My skin is not there your so it is to be taken into account but not listen to these people who follow a roadmap!
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Augustine S.(acheteur vérifié)
purchased on 30/04/2020 
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1/5
★☆☆☆☆
Order not received on you
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Nicolza E.(acheteur vérifié)
purchased on 04/04/2020 
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1/5
★☆☆☆☆
Delivery time
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Chloe L.(acheteur vérifié)
purchased on 17/02/2020 
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1/5
★☆☆☆☆
No customer service no customer service no
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Soukaina Jawad B.(acheteur vérifié)
purchased on 01/05/2020 
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1/5
★☆☆☆☆
Very bad product
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Lea H.(acheteur vérifié)
purchased on 15/04/2020 
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1/5
★☆☆☆☆
Note zero product open jar half and not full. Ineligible
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Dalila N.(acheteur vérifié)
purchased on 03/04/2020 
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1/5
★☆☆☆☆
I expected a lot from this product, I respected the uses and in spite of that I didn't get any results. Disappointed!
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Gloria B.(acheteur vérifié)
purchased on 02/04/2020 
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1/5
★☆☆☆☆
I have been waiting for my order for 1 month
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Louis H.(acheteur vérifié)
purchased on 01/05/2020 
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1/5
★☆☆☆☆
Soap doesn't change anything to my skin
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Hawa D.(acheteur vérifié)
purchased on 05/04/2020 
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1/5
★☆☆☆☆
Error in the order received, incorrect customer service in the solution to send me back my order.
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Virginie L.(acheteur vérifié)
purchased on 08/05/2020 
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1/5
★☆☆☆☆
A little disappointed with the products that I don't find effective after 1 month of use, taking care to do as the brand advises.
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Camille S.(acheteur vérifié)
purchased on 04/05/2020 
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1/5
★☆☆☆☆
Goat's milk cream, bad reaction of my skin, appearance of big acne pimples, I stopped using the cream and I only use goat's milk soap and another ordinary cream.
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Lea G.(acheteur vérifié)
purchased on 02/05/2020 
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1/5
★☆☆☆☆
Because ..they forgot to send me my second product . they said it was a mistake ...without any commercial gesture here.... and no more delay ...
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Jawhar L.(acheteur vérifié)
purchased on 09/05/2020 
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1/5
★☆☆☆☆
I put a star because I have to but that is worth 0 !!!! very disappointed will not recommend
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Céline A.(acheteur vérifié)
purchased on 11/05/2020 
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