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F
Rating: 5 out of 5
Perfect
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 729 published reviews
Summary of reviews
Plantin consistently delivers on quality and reliability, with many mentions of fast, careful shipping and products that meet or exceed descriptions. Customers highlight professional advice, top packaging, and smooth, same-day or fast delivery, contributing to a trustworthy shopping experience. The store is praised for excellent service, dependable delivery timelines, and strong overall value, with repeated satisfaction across repeated orders and recommendations.
All reviews
B
Rating: 5 out of 5
Very satisfactory service
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B
Rating: 5 out of 5
Very high quality products
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U
Rating: 5 out of 5
good product and the 2nd delivery perfect!
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B
Rating: 5 out of 5
everything went well for the second delivery
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M
Rating: 5 out of 5
Always excellent Thank you
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C
Rating: 5 out of 5
Very good. Just we really feel the inflation in prices
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G
Rating: 5 out of 5
Almost Perfect ... one hard ten was not edible. Thank you
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V
Rating: 5 out of 5
Very good
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P
Rating: 4 out of 5
Pleasant, even if it is not comparable to the black one. Spread on buttered toasts, as an appetizer, it is delicious.
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M
Rating: 5 out of 5
Superb shop with professional advice
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J
Rating: 5 out of 5
Very good, quality, deadlines, to do again to recommend!
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C
Rating: 5 out of 5
No problem, fast shipping, top product
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F
Rating: 5 out of 5
impeccable, I enjoyed it. thank you, very good quality price ratio
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O
Rating: 5 out of 5
Top product, very fast delivery, what more could you ask for, it's top
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R
Rating: 5 out of 5
Good quality truffles received quickly
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P
Rating: 5 out of 5
Quality product in accordance with the description
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J
Rating: 5 out of 5
Beautiful discoveries of summer truffles
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P
Rating: 5 out of 5
-
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V
Rating: 5 out of 5
Great service and the teams are very nice
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M
Rating: 5 out of 5
I have been ordering my truffles from you for some time, I am always satisfied
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P
Rating: 5 out of 5
Excellent aestivum truffles, at a perfect price. A big thank you
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M
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Quality products
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P
Rating: 5 out of 5
Order received quickly
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E
Rating: 5 out of 5
The order is perfect, the service is great
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M
Rating: 5 out of 5
Top. Excellent summer truffle
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C
Rating: 5 out of 5
excellent quality as usual!
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B
Rating: 5 out of 5
Very good product, fast delivery, perfect
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E
Rating: 5 out of 5
Perfect delivery, the truffles are whole and of good size. Thank you
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B
Rating: 1 out of 5
Tagliatelle with porcini mushrooms and truffle, package at €11 for 250g. They are not good, we are very disappointed. The addition of olive oil to the black truffle changed nothing.
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Response from Plantin
Hello,
We are sincerely sorry to learn that our tagliatelle with porcini mushrooms and truffle did not meet your expectations. We understand your disappointment, especially when one hopes to enjoy a true moment of pleasure with a truffle product.
Your feedback is important to us and we will pass it on to our team to continue improving our products. Please do not hesitate to contact our customer service with your order number so that we can discuss with you and find an appropriate solution.
Thank you for taking the time to share your opinion.
The Plantin team
We are sincerely sorry to learn that our tagliatelle with porcini mushrooms and truffle did not meet your expectations. We understand your disappointment, especially when one hopes to enjoy a true moment of pleasure with a truffle product.
Your feedback is important to us and we will pass it on to our team to continue improving our products. Please do not hesitate to contact our customer service with your order number so that we can discuss with you and find an appropriate solution.
Thank you for taking the time to share your opinion.
The Plantin team
M
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
We stopped by the shop by chance during our vacation, and since then we regularly order online, very serious company, same-day shipping, I can only recommend
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V
Rating: 5 out of 5
I am very satisfied
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Y
Rating: 5 out of 5
Excellent service in every way speed quality etc
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M
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Fast and careful shipping. Beautiful quality of morels.
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F
Rating: 5 out of 5
excellent product and fast delivery
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B
Rating: 1 out of 5
Fresh truffles arrived spoiled. An unpleasant smell upon opening, they were all damp... For a gift, the sensation obtained was far from the expected effect!
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Response from Plantin
Hello,
We are sincerely sorry to hear about your disappointment, especially in the context of a gift.
Our truffles are harvested, prepared, and shipped fresh, then carefully checked in our workshops. The smell and appearance you describe do not match the expected characteristics, and it is important for us to understand the origin of this issue.
We fully understand your feelings and regret that the effect did not meet your expectations.
If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact our customer service by specifying your order number, and if possible, attaching photos.
Best regards,
The Plantin team
We are sincerely sorry to hear about your disappointment, especially in the context of a gift.
Our truffles are harvested, prepared, and shipped fresh, then carefully checked in our workshops. The smell and appearance you describe do not match the expected characteristics, and it is important for us to understand the origin of this issue.
We fully understand your feelings and regret that the effect did not meet your expectations.
If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact our customer service by specifying your order number, and if possible, attaching photos.
Best regards,
The Plantin team