/10
★★★★★
based on 1204 reviews published
★★★★★
based on 1204 reviews published
Latest customer reviews
3
/5
★★★☆☆
There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.
Acheteur Vérifié
purchased on 02/11/2021
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4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 22/10/2021
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5
/5
★★★★★
Very good customer experience, responsive and helpful service when I called.
Acheteur Vérifié
purchased on 21/10/2021
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5
/5
★★★★★
Customer service contact, delivery on time, delighted with the experience and will definitely recommend.
Acheteur Vérifié
purchased on 01/10/2021
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5
/5
★★★★★
Exquisite fresh truffle
Acheteur Vérifié
purchased on 08/10/2021
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5
/5
★★★★★
Easy to use
Acheteur Vérifié
purchased on 08/10/2021
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4
/5
★★★★☆
I really like this house. I appreciated the contact by e-mail and telephone. I even visited the store in Puymeras. On the other hand, I have reservations about chronopost, who postponed a delivery for 24 hours, even though the person was waiting for the delivery and was present...
Acheteur Vérifié
purchased on 27/09/2021
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5
/5
★★★★★
Excellent products, easy ordering on the site, fast delivery. I remain loyal to this company.
Acheteur Vérifié
purchased on 28/09/2021
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5
/5
★★★★★
It was absolutely perfect!!!!!
Acheteur Vérifié
purchased on 27/09/2021
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5
/5
★★★★★
Nothing to say about the service. Impeccable
Acheteur Vérifié
purchased on 11/09/2021
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5
/5
★★★★★
Fast service. Would recommend.
Acheteur Vérifié
purchased on 20/09/2021
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5
/5
★★★★★
Fast delivery
Acheteur Vérifié
purchased on 20/09/2021
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5
/5
★★★★★
Very satisfied
Acheteur Vérifié
purchased on 10/09/2021
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5
/5
★★★★★
Very efficient delivery, and superb catalog and recipes added to my order.
Acheteur Vérifié
purchased on 06/09/2021
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5
/5
★★★★★
It was a gift for my mother-in-law. She told me it was the best idea. Super, really big thanks to you!!!
Acheteur Vérifié
purchased on 03/09/2021
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5
/5
★★★★★
Delivery was 24 hours late, but the after-sales service was very responsive! I highly recommend it.
Acheteur Vérifié
purchased on 10/09/2021
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5
/5
★★★★★
Good quality product!
Acheteur Vérifié
purchased on 02/09/2021
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5
/5
★★★★★
Very good products, shipped very quickly by Chronofresh and packaged with care. I recommend them!
Acheteur Vérifié
purchased on 27/08/2021
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5
/5
★★★★★
Since I discovered their products, I've been ordering regularly, for my family or as a gift, and the quality and satisfaction are always there.
Acheteur Vérifié
purchased on 18/08/2021
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4
/5
★★★★☆
The product is excellent, but the delivery had been announced between 48 and 72h. I was away when the delivery man arrived ~18h after ordering. I very much appreciated the promptness, but this promptness caused a few unforeseen tasks (delivery rescheduling) to be delivered as planned. I would definitely recommend, but this time considering delivery between 15 and 72 hours after ordering.
Acheteur Vérifié
purchased on 03/09/2021
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5
/5
★★★★★
Nothing to say, the site is user-friendly, the deadlines are respected, the packaging is impeccable...and above all the products are of excellent quality. See you soon...for the black truffles.
Acheteur Vérifié
purchased on 03/09/2021
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5
/5
★★★★★
Everything is delicious which is why we order from time to time! Even if it's a bit expensive !!!
Acheteur Vérifié
purchased on 18/08/2021
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5
/5
★★★★★
All right!
Acheteur Vérifié
purchased on 23/08/2021
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5
/5
★★★★★
My parents were delighted to taste your truffles for their 88th birthday. Made an omelette and salmon trout with truffle sauce. They didn't know the taste of truffles. We had a wonderful time. The meal was in METZ.
Acheteur Vérifié
purchased on 21/08/2021
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1
/5
★☆☆☆☆
I still haven't received my parcel and I'm going to get paypal involved with which I paid.
Acheteur Vérifié
purchased on 30/08/2021
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Answer from Plantin
Hello Sir, Our customer service department has tried to contact you by telephone and has also sent you an e-mail. There seems to have been some confusion regarding your order. 1. You have indeed tried to place an order on our site, but it was unsuccessful because your payment has not been processed. The status of your order is /"Cancelled/" (you should have received an e-mail). 2. You mention Paypal in your review, but we don't currently offer this payment method. Perhaps you bought from another site? In any case, we did not ship your order because it was never paid for. Please check your statements for confirmation. We remain at your entire disposal, Sincerely The PLANTIN team
4
/5
★★★★☆
Very good
Acheteur Vérifié
purchased on 29/08/2021
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4
/5
★★★★☆
Correct packaging, very well prepared, delivery on time.
Acheteur Vérifié
purchased on 18/08/2021
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5
/5
★★★★★
Very fast and careful delivery. Excellent products.
Acheteur Vérifié
purchased on 19/08/2021
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5
/5
★★★★★
The order was made in a few clicks on the site very pleasant and clear, Two days after the carrier was in front of my door with a nice refrigerated box!
Acheteur Vérifié
purchased on 24/08/2021
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5
/5
★★★★★
In the middle of the August 15th weekend. Order received on time. Super truffle as usual
Acheteur Vérifié
purchased on 13/08/2021
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