Reviews Plantin

9.3/10
★★★★★
based on 1706 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Marie-thé P.
purchased on 28/05/2026
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5 /5
★★★★★

Quality products

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Philippe H.
purchased on 27/05/2026
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5 /5
★★★★★

Order received quickly

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Philippe L.
purchased on 27/05/2026
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5 /5
★★★★★

The order is perfect, the service is great

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Eddy P.
purchased on 23/05/2026
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5 /5
★★★★★

Top. Excellent summer truffle

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Marie L.
purchased on 26/05/2026
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5 /5
★★★★★

Excellent quality as usual!

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Ching-hua H.
purchased on 26/05/2026
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5 /5
★★★★★

Very good product, fast delivery, perfect

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Barbara V.
purchased on 23/05/2026
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5 /5
★★★★★

Perfect delivery, the truffles are whole and of good size. Thank you

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Edgar F.
purchased on 24/05/2026
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5 /5
★★★★★

Perfect

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Martinez A.
purchased on 14/05/2026
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5 /5
★★★★★

We stopped by the shop by chance during our vacation, and since then we regularly order online, very serious company, same-day shipping, I can only recommend

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Alexandre B.
purchased on 19/04/2026
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5 /5
★★★★★

I am very satisfied

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Violette L.
purchased on 13/04/2026
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5 /5
★★★★★

Excellent service in every way speed quality etc

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Yves C.
purchased on 14/04/2026
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5 /5
★★★★★

Very good

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Matthieu B.
purchased on 07/04/2026
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5 /5
★★★★★

Very good

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Maud W.
purchased on 07/04/2026
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5 /5
★★★★★

Fast and careful shipping. Beautiful quality of morels.

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Aline P.
purchased on 06/04/2026
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5 /5
★★★★★

Excellent product and fast delivery

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Franck G.
purchased on 01/04/2026
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1 /5
★☆☆☆☆

Fresh truffles arrived spoiled. An unpleasant smell upon opening, they were all damp... For a gift, the sensation obtained was far from the expected effect!

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Benoit M.
purchased on 31/03/2026
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Answer from Plantin
Hello,

We are sincerely sorry to hear about your disappointment, especially in the context of a gift.

Our truffles are harvested, prepared, and shipped fresh, then carefully checked in our workshops. The smell and appearance you describe do not match the expected characteristics, and it is important for us to understand the origin of this issue.

We fully understand your feelings and regret that the effect did not meet your expectations.

If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact our customer service by specifying your order number, and if possible, attaching photos.

Best regards,
The Plantin team
5 /5
★★★★★

Good products, very fast fresh delivery

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François E.
purchased on 27/03/2026
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5 /5
★★★★★

Delivery time and product quality impeccable

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Jean-yves C.
purchased on 28/03/2026
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5 /5
★★★★★

Tb

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Andre B.
purchased on 23/03/2026
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5 /5
★★★★★

Perfect!

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Francoise L.
purchased on 24/03/2026
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5 /5
★★★★★

Good products, fast delivery!

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Brigitte F.
purchased on 16/03/2026
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5 /5
★★★★★

Very well, package arrived well and in accordance with what I had requested

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Jeanfrancois B.
purchased on 18/03/2026
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5 /5
★★★★★

Excellent, nothing to complain about.

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Xavier D.
purchased on 18/03/2026
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5 /5
★★★★★

Delighted

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Jean Philippe P.
purchased on 17/03/2026
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2 /5
★★☆☆☆

One of the 2 truffles was dry, so not of quality

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Jean-charles B.
purchased on 16/03/2026
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Answer from Plantin
Hello,

We are sorry to learn that one of the truffles received did not meet your expectations.

Our truffles are selected and hand-checked in our workshops, then shipped fresh. Since truffles are a natural and living product, their condition may evolve according to their maturity and storage conditions.

We take your feedback seriously.

If you wish, we can discuss this matter (advice, exchange, or commercial gesture).
You can write to us at [email protected]
or contact us directly by phone.

Best regards,
The Plantin team
5 /5
★★★★★

Very happy to have received my package on time

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Nathalie R.
purchased on 13/03/2026
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1 /5
★☆☆☆☆

Package not received

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Patrick G.
purchased on 16/01/2026
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5 /5
★★★★★

Perfect

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Dom S.
purchased on 13/03/2026
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5 /5
★★★★★

Fast delivery time, product perfectly packaged. Finally, the truffles were very good!

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Michel F.
purchased on 13/03/2026
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5 /5
★★★★★

Perfect

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Patrick V.
purchased on 12/03/2026
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5 /5
★★★★★

Everything is perfect

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Jean Francois T.
purchased on 10/03/2026
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5 /5
★★★★★

Package arrived in good condition Followed the instructions All good

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Françoise J.
purchased on 09/03/2026
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1 /5
★☆☆☆☆

All recommendations are perfect except for taking the truffles out of the cold at least an hour before... I did everything: garlic, Jerusalem artichokes, cream, butter, leeks, and truffle oil... except that nothing indicates that they should be taken out well in advance... So I ruined my dish, my pleasure, my surprise with wine wow... sniff

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Céline L.
purchased on 09/03/2026
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Answer from Plantin
Hello,

We are sincerely sorry to hear about your disappointment, especially given the care taken in your preparation.

Regarding the use of truffle, it is indeed not necessary to leave it at room temperature for long. On the contrary, we generally recommend taking it out of the refrigerator and grating or cutting it immediately, in order to best preserve its aromas.

The expression of the truffle also depends a lot on its use (heat of the dish, moment of incorporation, contact with a fatty substance...), which can sometimes strongly influence the final result.

In this type of situation, the best thing is to contact us directly in advance, so that we can assist you and give you advice tailored to your recipe.

We remain at your disposal to discuss with you and find a solution.

Best regards,
The Plantin team
5 /5
★★★★★

Speed and quality are on point!

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Franck G.
purchased on 09/03/2026
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5 /5
★★★★★

As usual, great

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Bertrand C.
purchased on 06/03/2026
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5 /5
★★★★★

Without a doubt, to recommend

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Patricia C.
purchased on 06/03/2026
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5 /5
★★★★★

Exceptional, top quality, top packaging, top speed - The selected truffles are top, clean, well cut. Bravo!!

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Marc J.
purchased on 06/03/2026
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5 /5
★★★★★

Professional and dedicated service, top quality of products ( black truffles ) , smooth delivery to Belgium = satisfaction all over! Congratulations . Guy Timmermans

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Guy T.
purchased on 05/03/2026
5 /5
★★★★★

Great

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Julien F.
purchased on 06/03/2026
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