Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

All reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Site recommended by a friend and regular customer... we were very satisfied with our first order (speed and freshness).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2020
Fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Perfect
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/12/2020
Easy site navigation, fast delivery, well-packaged products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
everything was perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2020
These products are a gift so I cannot evaluate. Shipping and delivery were fast. It was well packaged but I would have expected more glamorous packaging for a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2020
Beautiful site, magnificent design and easy navigation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Delivery on time in excellent packaging conditions We simply enjoyed ourselves... as usual! I recommend without hesitation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
This is my 2nd order and frankly there's nothing to say, everything is perfect and so is the customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Very good service both on the phone and delivery time Thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Excellent product Fast, professional delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2020
Order delivered 24 hours after it was placed, meeting my expectations. Only one regret, I received an email AFTERwards telling me that as a loyal customer I could have a deduction for my end of year purchases ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Fast delivery, products very well packaged but the box was a little damaged but no damage.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Excellent truffles and very professional service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good products and great logistics.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2020
problem-free order quality product a small hitch in delivery but the merchant is not responsible. i recommend very serious house.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2020
Fast, trouble-free delivery. I recommend this site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2020
navigation very good, up to my expectations on the other hand chrono fresh does not respect delivery deadlines ... it's annoying especially for excellent fresh produce, but however I found a compromise with the deliveryman to manage to meet him on his next round the same day to pick up my black diamond ... so average ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
rating based on previous orders
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2020
Very good: recommended by phone, very fast delivery and excellent truffles!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2020
Very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Very well-constructed site, sales department that listens and does its utmost to satisfy customers ... THANK YOU AND BRAVO
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Top quality super attentive customer service!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Neat packaging, beautiful fresh truffles. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Super-fast delivery and perfectly packaged products
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2020
2 stars because the deliveryman, who called me on a masked line without leaving a message, clearly threw the parcel onto my balcony, without my being at home. The contents of the parcel could have been broken; being on the first floor, the parcel could have been stolen.
Nothing negative to say about the site or the service provided by PLANTIN.
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Response from Plantin
Hello, Thank you for your feedback. We are happy that you were satisfied with our products.
However, we are sorry that you had this bad experience with the delivery man and we will pass it on to the relevant department.
Sincerely, PLANTIN Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very easy to find what you're looking for
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
Hello lack of fragrance I find is it due to the early season or the caliber? Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
From ordering on the site to receiving my products ... super simple and ... simply perfect. Super-protected shipping, chronofresh and isothermal box (for fresh truffles, in individual bags with the date of bagging).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
I highly recommend the truffle brouillade preparation! Truffle-flavored olive oil is of the highest quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
I was surprised that the letter carrier left my parcel in my letterbox without ringing the bell or asking for a signature, even though it was a Colissimo.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery, perfect packaging, beautiful truffles. I promoted them to my friends and a friend ordered immediately.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Simple and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Quality products, fast delivery and perfect packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very serious. Fast delivery. Olive oil, with truffle pieces, excellent. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
NIKEL
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Simple site navigation, clear and comprehensive catalog.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Very fast parcel delivery, very pretty packaging and very well protected and delicious products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Well-designed site, easy to access.
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